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Bottom line, my expression pedal on my Helix Floor unit came loose after I'd bought it 2nd hand and had it for only a few weeks! Tightening via the bolt on the side using an allen key only holds it until the pedal is used again and if I tighten any more it'll break parts, it already squeaks when I tighten it enough to hold briefly. After some digging, it seems replacing the washers on the pedal assembly might fix the issue. Looks straight forward. However, I'm getting so little help getting a part. I've been told I can send the unit for repair which will cost £60 + postage just for a diagnosis plus whatever repair/parts costs. There is a kit for sale but I can't buy it anywhere here in the UK and after a couple of emails to Full Compass, I was eventually told they are not allowed to ship to the UK and I'd have to find it locally...which doesn't exist. The kit is $5 (https://www.fullcompass.com/prod/607336-line-6-97-001-0016-washer-kit-for-helix). I'm not about to spend what ...£100+ to have some washers changed which I can do myself very easily. To add insult, these parts, in the UK, have a lead time of 3-4 months so I'd have to send my unit off for 4 months?!?!? I'm a full time musician, I need this to work! I've just spent £1000 to buy the thing. I was directed to Sontec for parts in the UK but again, lead times are 3-4 months and would cost £22 HOWEVER there is a "minimum" order amount that would have to be paid (exact amount was not given) so who the hell knows how much it'd actually cost, not to mention they came back with the parts list I gave them and said in very confusing fashion that some parts numbers are "superseded to the same parts number, sorry I'm not allowed to give these out" which is not only confusing as I don't know what "superseded to the same parts number" means but massively unhelpful to not be able to have the actual part numbers. They also, apparently, aren't able to get certain parts which I may or may not even need. Basically I just need the washer kit as per the link above. Am I really going to get no help from Line 6 here?! This is incredibly distressing, I can't afford to throw away money on repairs that should cost so little and I CERTAINLY can't afford to go out and buy another unit! Any help from anyone here would be massively appreciated as Line 6/Full Compass/Sontec are of very little use unfortunately. PLEASE HELP. Anyone in the US maybe that could order the kit and send it to me, I'd pay full cost plus a little extra. Also attached a pic of the pedal assembly and parts numbers if anyone would like to see.

Hi all, Having a bit of a problem :) All my Line 6 gear has the very latest firmware updates installed. I have a Spider IV 75W amp, FBV Express Mk II foot controller and a PODxt. The FBV Express Mk II foot controller works fine with the Spider IV amp and everything switches as it should. BUT when plugging the FBV Express Mk II foot controller into the PODxt it successfully switches channels within a bank BUT there is no LED indication on the foot pedal as to which channel has been selected. Also, the tuner facility isn't called up and in fact the tuner display only illuminates briefly when plugging in, and from then on is blank! Finally, plugging the FBV Express Mk II back into the Spider IV amp and it all works OK - including the tuner facility and the tuner display on the pedal. I'm wondering, if there is a particular combination of firmware for each product I should be looking for and using?? Has anyone succeeded in making the FBV Express Mk II and the PODxt work successfully with each other - and if so what versions of firmware are you running? Oh, I've swopped the CAT5 lead and also calibrated the swell pedal itself but it makes no difference :) Here's hoping anyone can comment!

Hi Everybody, I just bought a Spider II (75 watts 1 x 2) Amp and just need to know if Line 6 currently makes foot pedals that can work with it. Thanks!

Hey gang! I'm a relatively inexperienced user of POD Farm, and I just had a quick question regarding footswitches. For what it's worth, I'm using POD Farm 2.55 on a Windows 7 PC with the POD Studio GX. What I need is a foot pedal that can cycle through tone presets I put together in a Setlist, and I don't need it to do much else at the moment. I know the FBV Shortboard MkII is capable of this, but at the moment I'm in a bind and can't afford to spend that much. Don't get me wrong, the Shortboard looks like a wonderful product and I definitely plan to one day invest in it! However, I have a show coming up in a couple weeks that I'll be needing this pedal for, and based on my research, it looks like I'll have to go third-party for this. So, does anyone know of such a product? I'd prefer a USB footswitch in the $50 or so price range, but I'll take whatever I can get. Any input is much appreciated! Thanks a ton, guys. Hope to hear back from you soon! Thanks, Ross