JOHNNYMC5150 Posted May 12, 2021 Share Posted May 12, 2021 Hey everyone just wonder if maybe I can get some feedback. I have the helix floor, which obviously we all know is the greatest thing ever, but it’s a pain to carry around. So I just purchased the HX stomp. Going to leave one at home and the other one at the house studio. I matched all my patches up exactly but there is a significant difference between my helix and my HX stomp in mainly the gain/ overdrive. Every parameter is exactly the same. Everything is updated. Any ideas? Thanks Quote Link to comment Share on other sites More sharing options...
rd2rk Posted May 12, 2021 Share Posted May 12, 2021 Are they both running FW v3.11? Also, check Global Settings Ins/Outs and Preferences. Quote Link to comment Share on other sites More sharing options...
Schmalle Posted May 12, 2021 Share Posted May 12, 2021 Parameters that influence input gain: Global Settings -> Ins/Outs -> Input Level Input block -> In-Z Global Settings -> Preferences -> Auto In-Z if Input block -> In-Z is set to Auto Quote Link to comment Share on other sites More sharing options...
JOHNNYMC5150 Posted May 12, 2021 Author Share Posted May 12, 2021 Everything is exactly set the same. both are updated to v.3.11. very confusing Quote Link to comment Share on other sites More sharing options...
JOHNNYMC5150 Posted May 12, 2021 Author Share Posted May 12, 2021 The one thing that is different i just realized is I connect to my power speaker with an XLR with my Helix. And a sterero 1/4 to female XLR for my HX stomp. Could this be the reason IMG_9500.HEIC IMG_9501.HEIC Quote Link to comment Share on other sites More sharing options...
rd2rk Posted May 12, 2021 Share Posted May 12, 2021 If everything is set the same, and both are running through the same playback system, I can only guess digital gremlins. Back up your HXS (including Globals) and do a factory reset (reboot holding FS 2 + 3). If that doesn't work, call an exorcist (or open a support ticket). 1 Quote Link to comment Share on other sites More sharing options...
JOHNNYMC5150 Posted May 12, 2021 Author Share Posted May 12, 2021 ok i bypassed the power amp and just used my headphones.....still the same. HX stomp doesnt have the same drive Quote Link to comment Share on other sites More sharing options...
rd2rk Posted May 12, 2021 Share Posted May 12, 2021 4 minutes ago, JOHNNYMC5150 said: The one thing that is different i just realized is I connect to my power speaker with an XLR with my Helix. And a sterero 1/4 to female XLR for my HX stomp. Could this be the reason IMG_9500.HEIC 1.18 MB · 0 downloads IMG_9501.HEIC 1.83 MB · 0 downloads Is the 1/4" TS or TRS? The HXS outs are balanced, so you should be using TRS. Quote Link to comment Share on other sites More sharing options...
rd2rk Posted May 12, 2021 Share Posted May 12, 2021 DAMN you're fast! Back to the factory reset! Quote Link to comment Share on other sites More sharing options...
MusicLaw Posted May 12, 2021 Share Posted May 12, 2021 @JOHNNYMC5150 To clarify, you are hearing the same disparity when using Headphones connected via the Headphone outputs of either device, as when you are feeding your powered speaker from the L/Main Output of either device? Quote Link to comment Share on other sites More sharing options...
JOHNNYMC5150 Posted May 12, 2021 Author Share Posted May 12, 2021 Yes @MusicLaw. Plugging my headphones in both units does not solve the problem. @Rd2rk I just bought this used and I did a factory reset. This is the first patch I set up. Quote Link to comment Share on other sites More sharing options...
rd2rk Posted May 12, 2021 Share Posted May 12, 2021 Can you attach your preset? I'll try it on both my HXS and my Floor. Quote Link to comment Share on other sites More sharing options...
karlic Posted May 12, 2021 Share Posted May 12, 2021 Check whether you have line level or instrument level set on the Stomp? Quote Link to comment Share on other sites More sharing options...
JOHNNYMC5150 Posted May 12, 2021 Author Share Posted May 12, 2021 here are the patches @rd2rk 26:Stomp.hlx Main Rig_Wha:Helix.hlx Quote Link to comment Share on other sites More sharing options...
JOHNNYMC5150 Posted May 12, 2021 Author Share Posted May 12, 2021 @karlic they are both set to instrument Level Quote Link to comment Share on other sites More sharing options...
MusicLaw Posted May 12, 2021 Share Posted May 12, 2021 @JOHNNYMC5150 are you running each of your Helix devices' L/Main Output at Unity Gain? This requires each of their physical Main Output knobs to be in the Maximum fully clockwise position. Note: Helix Floor's Global Settings allow reconfiguration of this Main Knob! Moreover, typically when feeding the Floor or Stomp to a powered speaker (you did not state what powered speaker you have) the Helix Output setting would be on Line Level not Instrument Level. And, many powered speaker models have input switches to match the input level connected to their respective input jacks. 1 Quote Link to comment Share on other sites More sharing options...
rd2rk Posted May 12, 2021 Share Posted May 12, 2021 26 is identical on both my HXS and Floor. Main Rig won't fit on HXS, so not sure why you sent it. Quote Link to comment Share on other sites More sharing options...
rd2rk Posted May 12, 2021 Share Posted May 12, 2021 15 minutes ago, MusicLaw said: are you running each of your Helix devices' L/Main Output at Unity Gain? This requires each of their physical Main Output knobs to be in the Maximum fully clockwise position. Note: Helix Floor's Global Settings allow reconfiguration of this Main Knob! This. Quote Link to comment Share on other sites More sharing options...
JOHNNYMC5150 Posted May 12, 2021 Author Share Posted May 12, 2021 The main/ wha is different because of the signal paths but the parameters are the same. The snapshots are the same. Load the main wha into your helix. And 26 in the stomp. Compare the amp settings. They are the same. Quote Link to comment Share on other sites More sharing options...
JOHNNYMC5150 Posted May 12, 2021 Author Share Posted May 12, 2021 @MusicLaw I have the Friedman ASC -10 Quote Link to comment Share on other sites More sharing options...
JOHNNYMC5150 Posted May 13, 2021 Author Share Posted May 13, 2021 @rd2rk thanks for all this trouble shooting i really do appreciate it. I did the same thing you did loaded 26 into my helix and they match perfectly with the Main/wha. sooooo it has to be the cable I am using or something wrong with my stomp. Quote Link to comment Share on other sites More sharing options...
JOHNNYMC5150 Posted May 13, 2021 Author Share Posted May 13, 2021 @rd2rk also I am using 1/4" TRS male to XLR Male Quote Link to comment Share on other sites More sharing options...
rd2rk Posted May 13, 2021 Share Posted May 13, 2021 1 hour ago, JOHNNYMC5150 said: @rd2rk also I am using 1/4" TRS male to XLR Male Once I found a .heic converter I saw that. 1 hour ago, JOHNNYMC5150 said: @rd2rk thanks for all this trouble shooting i really do appreciate it. I did the same thing you did loaded 26 into my helix and they match perfectly with the Main/wha. sooooo it has to be the cable I am using or something wrong with my stomp. You need to be comparing the 26 ON the HXS to the 26 ON the Helix, BOTH through the ASC10. That's the only way you'll find the problem. Also, take some other presets from the HXS and put them on the Helix. A/B multiple presets through the ASC10, HXS vs Floor. When I did my comparison I moved my HXS from my office to my studio and ran the 26 preset side by side on my Floor into a mixer and on to a set of studio monitors. As apples to apples as it gets. Quote Link to comment Share on other sites More sharing options...
JOHNNYMC5150 Posted May 13, 2021 Author Share Posted May 13, 2021 @rd2rk Thanks again. I will let you know what happens. 1 Quote Link to comment Share on other sites More sharing options...
HonestOpinion Posted May 14, 2021 Share Posted May 14, 2021 Any chance you are setting a volume block with the built-in expression pedal on the Helix and getting a different volume on the HX Stomp(no expression pedal)? Quote Link to comment Share on other sites More sharing options...
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