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Anyone else been ghosted by L6 on an active ticket?


boynigel
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i've been having some midi bugs w/my stadium xl, got no answers on this site, so i opened a ticked.  reported the problem, they promptly acknowledged that they were able to recreate it on their end too, and were surprised they hadn't seen more widespread reports of what i was experiencing.  they said they'd work on it, but after a week with no response i sent a followup just to make sure my ticket didn't fall through the cracks, and now it's been over 10 days.

 

in the past w/my LT, issues were typically solved quickly, so maybe this is to be expected when they're truly stumped with an issue?

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