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SOLVED! Tech support said to send the unit back for repair. It’s with them now. Marking as solved because I’m pretty sure I won’t get details on hardware repairs made.

Not sure exactly what sort of help you are looking for. In terms of online resources, here’s one I find useful: https://helixhelp.com Also, if you haven’t done so already I suggest you download the HX FX manual, scan through it, and keep it handy as a reference. It is important to understand how to create your own presets. You will find all manuals under the Support tab at the top of this page.

If you want Line 6 to consider this you need to post it to Ideascale since no one from Line 6 monitors or typically responds to this forum. There it can be viewed and voted on by other users and considered for inclusion in future product updates. You might want to specify these things as a global option as changing them permanently would likely break a TON of things people have already integrated with via MIDI and there are a lot of things in the MIDI and DMX worlds that work with zero based numerical systems more than one's based numerical systems.

Frankly, I think that's going to give you the best results in the long run. In my "big studio" days, we'd often put up a bunch of mics, and decide what sounded best...that was much more time-consuming than just cycling through them! But we did it for the same basic reasons. Also mic choice depended somewhat on the application. For a huge stack blasting out at 11, we'd use a dynamic because it could cope with the sound pressure levels. Small-diaphragm condenser mics were the go-to for brighter sounds, and often, large-diaphragm condensers for acoustic guitars. Omni mics were good for picking up room sound if you were overdubbing and others weren't playing, although there's no proximity effect so you couldn't adjust the amount of low-end boom. Ribbon mics aren't very bright, and have a warm-midrangy sound. They're good on amps to take off some of the harsh edges, and used a lot for stereo miking or miking two cabs, because they could pick up two different sound sounds from the mic sides, with one side giving almost perfect rejection of the other. But we have dual cabs for that now :) Hope this helps, at least somewhat...

Well, you are the man. I kind of resorted to having a partially broken Variax JT that does not support editing modeled guitars via the Helix. In fact my call to support did not mention to make sure MIDI over USB is enabled to make it work. Thank you so much. After I turned on MIDI over USB Workbench HD connects after 20 secs or so and everything is working. All the best - you made my day! Martin

- Quit HX Edit! Don't start it again until you're finished with everything following. - Go here and download the Line 6 Updater (in case it's not installed on your machine already): https://line6.com/software/ - Also download the "Flash Memory" from there (it's the actual update). - Install the updater. - Reboot the Helix while holding down switches 6 and 12 (this will take you to safe boot mode). - Start the Line 6 Updater, select "Offline Mode" and see whether it finds your Helix. - If yes, select it and choose "local file". Point it to the Flash Memory file you've downloaded.

Hello, I'm new to Line 6 family. I own a Spider iV 120 and i would like to ask if somebody has any clue on how to achieve Andy LaRocque's guitar tone? I would be grateful for any help.