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psarkissian

Service Engineer Moderator
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About psarkissian

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    Calabasas, CA
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    Playing and fixing guitars, IEEE, slide rules, Iron Butterfly, Cher, anything British

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  1.  
     I posted this in the general helix forums, and it was suggested to reach out to you regarding my question below...
     
    Any Helix Rack and Variax users out there?
    I tried hooking up my Variax standard today for the first time, and I plugged it into the wrong jack on the back of the helix rack.
    On the back of the helix rack there are two CAT5 type jacks as seen in the picture.
    One for the helix control floor board pedal, and the other is for the Variax Guitar.
    I noticed that the knobs did light up on the guitar, but I didn’t get any sound. When I realized what I did, I put it into the right jack and it seems to be working.
    My question is, do you think I did any possible damage to the helix rack or the Variax guitar by plugging it into the wrong input?
    It was obviously sending power to the guitar because the controls were lighting up but I wasn’t getting any sound.
    Like I said, It’s my first time using the Variax, so I don’t know what it’s supposed to sound like and if anything was compromised due to the fact I plugged it into the wrong port on the back of the helix rack.
    Any help would be appreciated
    Thank you

    LHELIXRAC-P_2-1.fpx.jpeg

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