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rd2rk last won the day on September 30

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  1. Hey man, you seem to be the reference when it comes to Helix/HX Stomp and Midi operation. I have a major problem and it's making me crazy right now. I've tried to narrow it down to finally be able to tell why it's misbehaving, but with no luck... Is there a chance you could give me your opinion? I'll try to lay out my problem and make it as clear as possible....


    So I have my HX Stomp setup with about 60 presets (1 song = 1 preset). That one is set to be on Channel 6 (Base channel).


    Then I have a midi foot controller, that has 4 switches. It's the Source Audio Soleman. I use it with panel mode, and I put it on Channel 4. It's got only 64 possible panels. So I made several song-specific panels, but also several generic panels to be able to save on the real-estate for future use. 

    So my HX stomp is connected to the Soleman with midi. So... HX Stomp MIDI OUT to Soleman MIDI IN. 


    So the goal of this setup is to select a preset on HX Stomp and then the Soleman would automatically go on the right panel for the chosen song. 


    So, for all of my presets on the HX Stomp, I went in the Command Center, and programmed all of the PC messages to make this work. It's VERY simple stuff. I understand and know MIDI fairly well. And when programming these, I always did it on Snapshot #1 and SAVED my presets on Snapshot #1, so I'm always certain that the PC message is going to get sent every time that I go change songs on HX Stomp.


    Now the problem is this:  it works for like.... 53-54 songs out of 60. Go on Preset #0 on the Stomp, and then it calls the right one on the Soleman, then go to #1, #2, etc. It all works fine,  but THEN.... When I get to specific presets on the Stomp, it sends the PC message like it's supposed to, but then the Soleman stops answering to midi messages. I try to go to other presets on the Stomp to try others, but the Soleman doesn't do anything. It's not frozen, because I can go and do things on it, but it's just NOT receiving midi anymore. Even with the HX Stomp presets that were working just before hitting that "faulty" preset.... The only way to get going again is to unplug the Soleman and make it work again.


    I hope this is clear enough... It's hard to get someone to understand what kind of problem I'm dealing with. I haven't played my guitar in a 10 days trying to figure this lollipop out. I'm getting very sick of it. 


    Just before you ask, I tried doing a factory reset on my HX Stomp, and it was wondering flawlessly with the factory presets (with the PC commands added). So that's why it's making me think that the problem lies with the Stomp and not the Soleman. 


    Anyway, any help is welcome. Thanks buddy! 





    1. Show previous comments  2 more
    2. AnEscapeKey


      And to give you any more info, I've just done a factory reset on the Soleman, and the problem still occurs on the same few presets on the Stomp. So it's really a problem related with the Stomp. I just don't get it...

    3. rd2rk


      If the HXS sends the Soleman a PC message that causes the Soleman to send a PC message to the HXS which causes the HXS to send a PC message to the Soleman.......OR if the Soleman sends a Snapshot Change message, that would re-trigger the Instant Commands re-sending the Program Change message.......


      I'd check the way those panels are set up, then check the way the HXS presets are set up and, using a MIDI Monitor, verify what each is sending when. MIDIOX (FREE) is a great MIDI Monitor. Just be sure to set it to Decimal instead of Hex. Even if you read Hex, I don't, so it won't help me to help you.


      If everything is sending the way it's supposed to, there's no MIDI loops being created, and it's always the same Soleman Panels/presets causing the problem, it may be that the Soleman is either mis-configured or flat out defective.


      You might want to check if there's a FW update for the Soleman, it may be a known issue that FW could resolve.

    4. AnEscapeKey


      I had already tried all of that. What I am attempting now is to write down all of the parameters of the 5 presets that are causing problems on the HX Stomp. And I'm going to erase them by copying a blank preset. Well, I've already done that, and in each of those 5 new blank presets, I have only added an Amp+Cab block and the correct midi commands in command center. And everything works as it's supposed to. Now let's just hope that after adding all of the correct blocks and snapshot parameters that it doesn't start acting weird again!

      Will let you know of the results. Thanks for the help buddy!

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