edstar1960

I bought these unbranded tuners which are a perfect fit: http://www.axesrus.co.uk/Rear-Disc-Locking-Single-Hole-Machine-Heads-p/jn013x3.htm I understand that Planet Waves Auto Trim tuners are also a perfect match but they are over double the cost of the ones I found at axesrus.

I am gathering evidence to see how many people have this issue and how many don't and what JTV, HD, models and firmware are involved. This info can then be given to Line6 to show how widespread the problem is, and that it needs to be fixed. Please take a couple of minutes to post a reply with answers to these questions. Thank you for your help. 1) do you get a pop noise when you change from one Hd500 patch that forces a JTV model change to another patch forcing a model change? 2) which model JTV do you have and what firmware are you running? 3) which model HD do you have and what firmware are you running? 4) if you have this problem, is problem persistent or does it go away if you use a normal guitar, or if you swap patches to DONT FORCE model, or if you roll back to jtv firmware v1.9? If you want this fixed please vote for it on ideascale: http://line6.ideascale.com/a/dtd/Please-fix-popping-noise-changing-JTV-model-from-HD500/605833-23508?submitted=1 Thanks.

Line 6 support have come back to say that they don't think this is a bug or an issue and that it is something that will happen with any stomp box if you attack a note as you press the footswitch to engage the effect or change the patch. I know that this problem started happening when I moved to fw 2.0, I know I get the problem even when I mute the strings between patch changes, I know the problem goes away or diminishes significantly when you go back to fw 1.9, I also know that I am not the only one that has had this problem and surely everyone who has reported it can't have just happened to have changed their playing style and forced the issue. Furthermore, if it was as simple as attacking the note and pressing the footswitch then surely anyone can recreate it - yet my Line 6 support rep said he cannot recreate it. And how do they explain that the problem only happens when HD500 patch forces a model change on the JTV and goes away if you set HD500 patches to DONT FORCE or if you use a standard guitar? Surely if it was playing style it would occur all the time. I have pointed all these issues out and have asked that they look at it again - and I have asked what the engineers say about the problem - but if anyone else would like to chime in and raise a support ticket to add substance to the case for fixing this bug then I would greatly appreciate your help. Thanks!

Line 6 support have come back to say that they don't think this is a bug or an issue and that it is something that will happen with any stomp box if you attack a note as you press the footswitch to engage the effect or change the patch. I know that this problem started happening when I moved to fw 2.0, I know I get the problem even when I mute the strings between patch changes, I know the problem goes away or diminishes significantly when you go back to fw 1.9, I also know that I am not the only one that has had this problem and surely everyone who has reported it can't have just happened to have changed their playing style and forced the issue. Furthermore, if it was as simple as attacking the note and pressing the footswitch then surely anyone can recreate it - yet my Line 6 support rep said he cannot recreate it. And how do they explain that the problem only happens when HD500 patch forces a model change on the JTV and goes away if you set HD500 patches to DONT FORCE or if you use a standard guitar? Surely if it was playing style it would occur all the time. I have pointed all these issues out and have asked that they look at it again - and I have asked what the engineers say about the problem - but if anyone else would like to chime in and raise a support ticket to add substance to the case for fixing this bug then I would greatly appreciate your help. Thanks!

Line 6 support have come back to say that they don't think this is a bug or an issue and that it is something that will happen with any stomp box if you attack a note as you press the footswitch to engage the effect or change the patch. I know that this problem started happening when I moved to fw 2.0, I know I get the problem even when I mute the strings between patch changes, I know the problem goes away or diminishes significantly when you go back to fw 1.9, I also know that I am not the only one that has had this problem and surely everyone who has reported it can't have just happened to have changed their playing style and forced the issue. Furthermore, if it was as simple as attacking the note and pressing the footswitch then surely anyone can recreate it - yet my Line 6 support rep said he cannot recreate it. And how do they explain that the problem only happens when HD500 patch forces a model change on the JTV and goes away if you set HD500 patches to DONT FORCE or if you use a standard guitar? Surely if it was playing style it would occur all the time. I have pointed all these issues out and have asked that they look at it again - and I have asked what the engineers say about the problem - but if anyone else would like to chime in and raise a support ticket to add substance to the case for fixing this bug then I would greatly appreciate your help. Thanks!

Line 6 support have come back to say that they don't think this is a bug or an issue and that it is something that will happen with any stomp box if you attack a note as you press the footswitch to engage the effect or change the patch. I know that this problem started happening when I moved to fw 2.0, I know I get the problem even when I mute the strings between patch changes, I know the problem goes away or diminishes significantly when you go back to fw 1.9, I also know that I am not the only one that has had this problem and surely everyone who has reported it can't have just happened to have changed their playing style and forced the issue. Furthermore, if it was as simple as attacking the note and pressing the footswitch then surely anyone can recreate it - yet my Line 6 support rep said he cannot recreate it. And how do they explain that the problem only happens when HD500 patch forces a model change on the JTV and goes away if you set HD500 patches to DONT FORCE or if you use a standard guitar? Surely if it was playing style it would occur all the time. I have pointed all these issues out and have asked that they look at it again - and I have asked what the engineers say about the problem - but if anyone else would like to chime in and raise a support ticket to add substance to the case for fixing this bug then I would greatly appreciate your help. Thanks!

To clarify, the last few posts concerned comparing the VDI connection with the 1/4" to see whether they sounded different through the HD500. The suggestion of using both together was if someone preferred the 1/4" connection sound but still wanted the Hd500 to control the JTV model changes, that led to the idea of using that setup to record both signals simultaneously for comparison purposes and to see if there was any latency differences. I don't think anyone was considering using both VDI and 1/4" together to produce a particular tone or effect. :)

Sorry for not being clear - but my question "Anyone tried this already?" was aimed at whether anyone had tried connecting the VDI and 1/4" cables from same JTV to the same HD500 at same time.

That sounds like an idea and I think it would work and give you a definitive answer. It would also allow you to A/B the resultant sounds from both VDI and 1/4" to determine if there are audible differences that you can hear. I would think that there will not be any noticeable latency but there must be an infinitesimal time difference based on the signal routing. Strings -> piezo -> A/D conversion into JTV model -> VDI -> process in HD500 amp block -> D/A conversion for output Strings -> piezo -> A/D conversion into JTV model -> D/A conversion to 1/4" -> 1/4" cable -> A/D conversion of 1/4" in HD500 -> process in HD500 amp block -> D/A conversion for output

Good idea! I never thought of that! A word of caution though - I have tried using VDI and 1/4" with the 1/4" going to a different amp and that resulted in an earth loop situation - but having JTV connected in two ways to the HD500 should not cause an earth loop but could it cause any other funky issues? Anyone tried this already?

You are not alone - others on this forum have reported hearing differences and some prefer using the 1/4" over the VDI - there are obviously differences in where the A/D and D/A conversion occurs and that may result in an audible difference to some - so your best bet is to A/B them both and see whether you do hear any difference and if so, which connection you prefer. NB: Remember that using the 1/4" means you lose the ability to control the JTV from the HD500 - so if that is important to you then you may be forced to stick with the VDI regardless of whether you prefer it over the 1/4" out.

Neither do I - but that is what has been relayed back to me. When JeffersteinVS reported the same problem his L6 support rep did manage to reproduce the problem but the reps advice was to not to have any notes ringing from one patch to the next and he was also sure when or if it would be addressed but that was around the time of the Yamaha take over announcement, so no real surprise about that comment. I got the popping even when I tried muting strings between patch changes and the audio I sent in from user canerakcil also showed a clear pop in between patch changes without chords being played. Many people have reported it so it's not just something unique to my equipment or setup. Seems like this is another one of those mystery fw 2.0 bugs that only affects some users. I have pointed out to my L6 support rep that the other rep had managed to reproduce the issue and suggested perhaps they get together to see if they can get a handle on the issue. I will report back when I get another update.

Line 6 have acknowledged receipt of the audio file demonstrating the issue (thank you canerakcil) and have forwarded it to engineering for review. The representative looking after my ticket has still been unable to reproduce the problem with a JTV at Line 6. He has suggested that I double check that it is not a gain issue swapping from a low volume patch to a high volume and vice versa and to ensure all my patches are levelled volume wise and he has also suggested that perhaps it could be a latency issue and to try a different Cat5e cable for the VDI connection. My patches are fairly even regarding volume and I have tried two different VDI cables and the Cat5e cables that come with the JTV and still get the problem, however, those suggestions may help someone else. I will let you know when I get a further update with news from engineering.

Line 6 have acknowledged receipt of the audio file demonstrating the issue (thank you canerakcil) and have forwarded it to engineering for review. The representative looking after my ticket has still been unable to reproduce the problem with a JTV at Line 6. He has suggested that I double check that it is not a gain issue swapping from a low volume patch to a high volume and vice versa and to ensure all my patches are levelled volume wise and he has also suggested that perhaps it could be a latency issue and to try a different Cat5e cable for the VDI connection. My patches are fairly even regarding volume and I have tried two different VDI cables and the Cat5e cables that come with the JTV and still get the problem, however, those suggestions may help someone else. I will let you know when I get a further update with news from engineering.

Line 6 have acknowledged receipt of the audio file demonstrating the issue (thank you canerakcil) and have forwarded it to engineering for review. The representative looking after my ticket has still been unable to reproduce the problem with a JTV at Line 6. He has suggested that I double check that it is not a gain issue swapping from a low volume patch to a high volume and vice versa and to ensure all my patches are levelled volume wise and he has also suggested that perhaps it could be a latency issue and to try a different Cat5e cable for the VDI connection. My patches are fairly even regarding volume and I have tried two different VDI cables and the Cat5e cables that come with the JTV and still get the problem, however, those suggestions may help someone else. I will let you know when I get a further update with news from engineering.

Line 6 have acknowledged receipt of the audio file demonstrating the issue and have forwarded it to engineering for review. The representative looking after my ticket has still been unable to reproduce the problem with a JTV at Line 6. He has suggested that I double check that it is not a gain issue swapping from a low volume patch to a high volume and vice versa and to ensure all my patches are levelled volume wise and he has also suggested that perhaps it could be a latency issue and to try a different Cat5e cable for the VDI connection. My patches are fairly even regarding volume and I have tried two different VDI cables and the Cat5e cables that come with the JTV and still get the problem, however, those suggestions may help someone else. I will let you know when I get a further update with news from engineering.

Thanks very much for all your replies! I spoke to my luthier who has said he can create a drill bit especially for extracting the screw and then patch the hole after - he says in the 30 plus years he has been working on guitars I am the first person who has had this happen, so he doesn't think he will get much use out of the drill bit but he says he won't charge me for that part of the work as he will benefit from having the extraction tool to use, if anybody else ever comes to him with the same problem. However, from what you guys say, in the bigger world it has happened to far more than just me and is a problem that people know how to overcome. For now the bush is holding it tight so fortunately no rush needed to get it fixed - but I will ensure I have a spare guitar at gigs until I get it sorted, just in case. Thanks again!

Just the normal stuff to look out for from any new guitar with a trem that comes direct from an online dealer. The factory setup is good but will not be to everyone's taste and you may need to let it acclimatise for a while in your house before you start trying to adjust action height and address buzzes and rattle - the wood can move depending on humidity etc. Once it has acclimatised then decide if it needs to be adjusted to sort buzzes and to get the action you prefer - or if the truss rod needs adjusting - or if the trem tension needs adjusting etc You may need to get a professional setup done to have the guitar set up to exactly your preferences if you have never set up a guitar with a trem before but you may find it is setup just to your liking.

I have just gone ahead and put the new machine heads on. I have left the broken screw in place and that machine head is being held secure just by the bush and washer - so far it seems solid - but I would feel much better if it had the small placement screw in place to ensure it cannot swivel!

I decided to swap out my JTV59 stock tuners for some locking ones to make string changing that much easier. The replacements arrived today and they appear to be an exact match - certainly the holes line and the size is correct. Changed out the first machine head for the low E (6th) - no problem. Moved on to the A string (5th) - removed string, unscrewed bush, put screw driver in screw to remove the tiny holding screw and one turn and the screw head snapped off. :( Removed the machine head BUT now I have the body of the small screw embedded in my headstock - so I can't even replace it with a new screw. So what can I do? How can I fix it? Shall I put the new machine head on without the retaining screw - or will it just move around? Plus can I risk replacing the others now? :( And just to add to my worries - I need the guitar ready for a gig tomorrow night! Didn't imagine that the screw heads would snap off the first time I tried to undo them!

The modelling software is identical on all JTVs - 59, 69, 89 - and all variations. The factory supplied default alternate tune settings are the same on 59 and 69 but the 89 has a different set more suitable for "heavy rock" style players, plus the 89 does also have access to a model copy of it's own on-board mag p-ups, so you can apply the alternate tuning programming to them. The 3 guitar styles are obviously different and will therefore have an affect on exactly how you play them and also the physical differences may introduce subtle variations in how the model sounds get rendered, but I think you would have to have an extremely fine tuned ear to be able to differentiate between a LESTER BRIDGE model being played on a 59, 69 or 89. I would think that most people would not be able to tell the difference. As brue58ski pointed out, the main thing is to choose the guitar with the physical characteristics that suit your playing style best, because each of them have different shaped necks (chunky, slim), different nut widths, different scale lengths, different numbers of frets, and different access to the higher frets. Also whether or not you want a trem - then that limits your choice to a 69 or an 89F. If you want a fixed bridge then you can only go for a 59 or an 89. If you want a slim fast neck then it's only the 89. If you want a vintage chunky neck with narrow width nut then it's the 69. One other important thing to point out is that if you go for a 69 you can easily swap out the neck to one with a profile and radius that exactly matches your preference, essentially any neck that will fit a standard FENDER pocket can be used. If you want a FENDER scale length then it has to be a 69 or an 89, if you want a GIBSON scale length then it has to be the 59, etc etc.. So, make your choice based on your preferences for the physical attributes of the guitar and what style of music you will be playing, and rest assured that the modelling available will be the same with the one exception I noted above regarding the 89 pickups model. Hope that helps.

In the HD500 driver control panel there is an option to add an 18db boost - by default that is NOT checked. Try checking that box and seeing if it resolves the issue for you. You may also need to adjust the other settings in the control panel to compensate for the boost. I don't have ABLETON so I can't describe how you navigate to the driver control panel for the HD500 - maybe it's under PREFERENCEs or OPTIONs or whatever the ABLETON equivalent is.

I got this spec from Line 6 support last year for the HD500 power supply ..... DC 9V 3 Amp or 3000 mA Probably best to double check with Line 6 support whether that spec matches the HD500X just in case..... unless someone else can chime in and confirm the spec for the HD500X power supply. As Charlie_Watt says - you must ensure it matches the spec otherwise at worst you will damage your HD500X and at best it may not operate correctly - it really is not worth the risk - get a matched supply.

I found my support ticket that I raised for this request and this is what Line 6 advised: ================================================================================== Hi, how is the power running to the HD500? I have seen strange things like this when an 500 is under powered. Try switching out AC strips and try the unit in another part of your house, does it occur then? You also might want to take the unit to a local retailer and try with another DC-3g power supply. Thanks, David ------------------------------------------------------------------------------------------------------------------------------------------------- Hi, You could try an aftermarket power supply as long as the specs match: DC 9V 3 Amp or 3000 mA Thanks, David ++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++ NB: I did not replace the power supply but I don't seem to be affected by the problem at the moment.

Support ticket ongoing. I have raised this on ideascale so please vote if you want it fixed. Thanks. Here is the direct link: http://line6.ideascale.com/a/dtd/Please-fix-popping-noise-changing-JTV-model-from-HD500/605833-23508