stephenashworth

Hi Ron, I can help you. I bought my PSU from Farnell. Below is a link and all the spec sheets are there. For me it worked flawlessly and I haven't had a problem since. All the best with your repair, I know my heart was in my mouth until I made the change, switched it on and all was good. Best of luck! https://uk.farnell.com/xp-power/ecs65us12/power-supply-ac-dc-medical-12v/dp/1821421?CMP=e-email-sys-orderack-GLB

Ok, for anybody else who faces this problem. The news is good, the ECS65US12 works perfectly. The holes of psu circuit board are a little tight for the supporting pillars but it went on with a little effort. Everything is now working fine. Thanks to PierM and Datacommando for their support!!!! I hope this helps someone else if they have this issue. Although this is a relatively easy repair I would recommend this fix only if you have some experience with replacing boards and components. If you have built or maintain your own PC, this fix would be a piece of cake.

Hi datacommando, Thanks for that, I checked RS and CPC and totally forgot about Farnell. Unless support advises otherwise, my fix is in the bag! Thanks again.

Thanks PierM, I also settled on this as a potential replacement but like the vof6512, availability is very low or a year lead time. I also found this... https://uk.rs-online.com/web/p/switching-power-supplies/2216388 which is available and seems ok but the power connecter is offset. I think it would be fine but I would rather get a line 6 approved replacement. I'll contact support as you advice, hopefully they will be happy to share the Information I need to get my gear back up and running.

Hi There, I wonder is anyone can help? My Helix floor's internal switching power supply (psu) has blown. Specifically the switching diode on the psu module has fried and having removed the module from the chassis, there is a rather unsettling rattle on the board I can't quite locate. Fortunately, the psu is an open open frame module by CUI (VOF-65-12), unfortunately, this module has been discontinued and is no longer available. Presumably line 6 are no longer using this module in new Helix's, so does anyone know what module they are using now so I can track down an "approved" replacement? Fwiw, my Helix is one of the early ones and I use it daily, it is switched on for about 16 hours a day as I mainly use it as a DAW. Many thanks

I am reminded of a popular phrase... Is not what you got, it's what you do with it. Without doubt the Helix makes that more straight forward than its competitors. For my uses, the Helix covers all bases, a great amp simulator, an amazing effects collection and more ins and out than you can shake a stick at (for home studio aficionados it is just amazing) and the scribble scripts are hands down the best solution on the market. It WILL inspire you but sack off the presets (sure, check em out though!!), build you sounds from scratch and find that sound that YOU want. To be sure, I would say that for any piece of equipment and quite right too! What's that other phrase?.... tools... workman... blame...

This would be a great feature though and if it possible for the HD500x it can only be stone's throw away for the helix. Make it happen Line 6 you know you wanna. :-)

footswitch 10 suddenly dead. Worked fine yesterday, I only use the the pedal board rarely so I am a bit surprised. I hope the good service that many people writing here have received works as well for me.

it is fixed in 10.11.4 (beta) for me. :-)

fixed for me in 10.11.4! :-)

Still working well. I think 10.11.4 is the solution! :-D

I just installed 10.11.4 beta and the audio issues seem to have been resolved... maybe too early to call but working fine long after I would expect digital noise. IO Buffer size 32 samples (5.6ms). The sound disintegrates after a few seconds with 10.11.3, no issues heard yet on 10.11.4. :-)