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  1. When you register your amplifier with Line 6 and have your Line 6 account, you can click on your profile Icon. I then go to Purchase History and I see my Cubase LE activation code. If you still don't see it, contact Line 6 support. This forum isn't the method to create a support ticket but to chat with other owners like myself.
  2. The mobile app does have a way to go. But the PC app is much better. Could it also be improved, oh yeah it could. However, it's better than the apps I used for my Fender modeler that I dropped after Windows 10 wouldn't support their app and the only mobile support was a 3rd party app called Remuda. Mustang III V2.. Came to Line 6 after that and have been very happy with the Spider V series. Sadly all the amplifier makers do just "enough" for the software, never to that extra level of elegance that would place it over the top. However, I suspect marketing research shows that good enough versus elegant doesn't yield that much on development returns. Alas...
  3. I've not had this problem. Only times I've reset my amplifier is between the larger upgrades (2.00 for example to get an opportunity to listen to the new presets). If you have to do this frequently, I'd get in touch with Line 6 support. The forum isn't a method to start the support process other than interacting with other Line 6 owners, like myself.
  4. @NBell really appreciate the additional information. Good to know regarding the TBP06 and TBP12. Thanks for the excellent support.
  5. No problems here, updated 2 G10T's I had on hand. 1st, you have to update the Spider V to 2.02 and let it reboot prior to attempting to update the G10T to 1.05. Also requires the latest Spider Update application, be sure that you updated that as well.
  6. Classic mode has all of the frequencies through the primary driver vs the horn taking the high frequencies in FRFR mode. I'd look at the face of the amp closely to see if anything may have gotten between the protective grill cloth and the driver. If of a certain size, it may not resonate or buzz except when the driver is also taking on the high frequency range as well. Holding a flashlight at an angle to the cloth might help to locate. I had a similar problem after playing an outdoor event and a few pine needles had become logged into the grill cloth. Removing those fixed the bug. The other test is to use headphones. If there's no buzz with the headphone, then it's driver related. If the buzz is in the headphones, then it's DSP related. If you don't see anything when checking with a flashlight, contact Line 6 for their warranty support. I do not recommend attempting to remove the grill cloth, there's not a non-destructive or non-warranty voiding method to accomplish that.
  7. Glad this solved the update for you. I'll have to mess with the FX nobs and see if I'm having this problem and then try the approach if it's an issue. I'd been primarily adjusting from the Spider Remote and USB cable. I suspect we'll see a 2.01 in the future that works to resolve the occasional hang issue post upgrade.
  8. Welcome to the world of mobile devices, everyone has a different result when it comes to Android. Don't get me wrong, I have a OP 7 Pro and previously a Samsung S9. I've always ended up using a PC to update my amp. First make sure the Spider Remote application is up to date, I'm amazed how many phone users don't regularly update their phone and applications. I currently have version 2.0.0 build 128. Just checking now, the 2.0.0 build 128 version of the app works for all functions for me except for the Device Flash. I'm running the Android 10 open beta at this time, so it's possible there was enough changes to the Android OS to allow Spider Remote to work for 95% of the features but fail for flash. If you have access to a computer, I'd recommend that for your flash updates for now. I use my phone along with a supposedly Kevlar braided cable for durability to do any adjustments pre-gig. The cool thing? I really don't have adjust as much with the 2.00 firmware and the classic speaker setup. Rest I do using my FBV 3 during the performance.
  9. Using the Apple provided cord or a third party cord? May be possible that if using a third-party that it's simply providing the power and not the data connections to the phone. What happens when you connect your phone using the same data connection to a computer? Are you able to backup your phones data to iTunes? If that works and you still have problems, I'd recommend contacting Line 6 support rather than just this forum.
  10. Since the Spider V series of amps does not have FX return inputs on the amplifier, I'm not sure that this is a configuration that can work. I'd tried to think of a method where you could connect the headphone output to the looper pedal and have the return to the AUX connection, but using a splitter with headphone output so you can also hear it would likely not work. The other method is tech heavy in that you send the USB output to a PC/Mac that is running a software capable of providing the looper functionality, but then you don't use the looper pedal. 1. Sell the looper pedal and Spider V 30 and upgrade to a FBV 3 and Spider V 60 (or higher) combo. The V 60 or higher models have a looper built-in that is controlled by either the button on the front of the amp or the Function 1 button on the FBV 3 controller. Really nice setup, I have the V 120 with FBV 3 and am quite happy. 2. Sell the Spider V 30 and pickup an amplifier that has FX return to allow you to use that external looper pedal. This is where the cost goes up if you still want full modeling capabilities. Firehawk 1500 perhaps?
  11. If you cannot get it going you can also submit a support ticket with Line 6
  12. Factory reset will restore all the original presets but also delete any custom ones you may have created. Be sure to backup any you wish to keep with Spider Remote. As you say, you've performed the factory reset function as listed below but did not have the patches you expected. If the reset method is not working as expected, I'd contact Spider support: The RESET method you had tried as documented on this site. Spider V 20: Hold down all three FX buttons, then press and release 'save' while the amp is turned on.
  13. Just imagine if it were conducted again with the MKII 2.00 Firmware.
  14. Line 6 Monkey was used for the earlier series of amplifiers and foot controllers. For the Spider V and V MKII it's the line 6 updater on a PC/MAC and Spider Remote on the Android. For the latest 2.00 firmware, you'll need to upgrade from Line 6 updater until the Spider Remote recognizes and pushes the 2.00 firmware from "Settings | Updates | Device Flash". Which won't work if the Android device doesn't see the amplifier. What model of Samsung? Both my Galaxy S9 and my Galaxy Tab S3 worked just fine. I did use the bundled USB C to USB adapter that came with those devices for success. Didn't have the same success with some OTG adapters, so YMMV when you don't use the bundled adapters.
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