waymda

The usual suspects are (in preferred diagnostic order): Drivers - check your machine is upto date with OS (no hints here as you haven't said what OS), uninstall HX Edit, restart machine, full reinstall (download the right Edit for the firmware) USB cable - they wear out so try a few different ones USB port on you computer - even though nothing has changed try a different one USB port on the HX device (you don't say what type) - try a factory reset to see if its firmware related first - and try a different computer if possible If none of that works then its likely the port on the HX device requiring a service centre.

This is a user forum, so no-one here would know update timing. I'm not a mac user, but have you tried the usual "remove (fully inc drivers) and reinstall" trouble shooting that applies to all software?

I concur, the one time I had issues with something going on with volume at a gig was when the big knob was somehow enabled. And it wasn't even the one holding the guitar causing the issue!

As someone who migrated for a 500x nearly 10 years ago, with good (for the Pod) presets for every song, I can definatively say the settings do not translate between the two units. Not even close. Unfortunately, you're up for a learning curve. Fortunately, once you get it, the Helix will sound better, you'll create new patches faster, and may be more consistent. I found myself constantly tweaking most of my patches on the 500x, where as now I do minor adjustments when required, or when I think of a new way to do something want to try a new feature in a release. My suggestions to get up to speed: Spend a fair amount of time looking at Jason Saddites videos [Edit] Check out highly rated patches on custom tone - but be prepared to modify to taste/guitar and playing style Grab a small number of commercially available presets and see how they've been put together (I used Jason's, Marco Fanton, and Glenn DeLaune) Create your patches from scratch and be prepared to use different amps effects and even order them differently to the 500x Save often (not new) Backup often (new) Save favourite settings of amps and effects for reuse, and then modify as you learn more Save template(s) of your approach to smooth workflow Your next challenge will be patch leveling... but thats for later.

Something to consider re headphones vs IEMs is also the type of headphone - fully enclosed vs open back. Many report open back headphones as providing a better/more natural experience for audio produciton. I'm strictly closed back through years of recording and minimising beed to microphones, IEMs will sound even 'closer' than closed back headphones as the speaker is in your ear canal so the only air moving is in there. They will take further getting used to. I would get a set of cans that general program played through the Helix sounds good to you, and tune your patches to suit. If there's huge variability between your monitors and your headphones putting an EQ block on your patches to adjust for cans may be the way to go. See this thread about the ohmage of the Helix headphone output

https://line6.com/customtone/search/?submitted=1&family=helix&sort=rating&sort_dir=desc&search_term=jazz

Irrispective of whether it works, if your Helix is not almost new (mine is almost 10 years old) I'd be keeping it as a 'backup' of sorts. Can't see older ones retaining much value.

Noted - I'll make sure I do that. Anything else whilst you've got my attention?

Whooooooooaaaaaaa - you have the power. (to fix forums)

Dear Helix user We too are Line 6 users. We are not Line 6 support and they don't visit here. If updating the firmware doesn't fix your issue (as suggested) you need to create a Line 6 account and raise a support ticket. https://line6.com/support/ thanks L6 forum users

Do what, at what? It has what? If I'm finding the constant questions about what is or isn't in the Stadium, requests for features, formats, new versions and (updates?) inane - I'm not sure how I'll go once its released and the forums/fartbook become a cesspit of RTFM questions. A few more months to train my eyes to roll 360 degrees and my fingers to keep off the keyboard. :)

Hi - I made this ages ago, and will have changed it lots since then, but its a mulitple amp, multiple cab set-up that you can use as a starting point. When you try to change things, if it looks like you can't use an amp you want to try, delete effects on the line the amp is on until DSP is freed up. Likewise for cabs. https://line6.com/customtone/tone/5531740/

I don't understand what you want to do. You might need to explain further, or others may understand.

No issues here (Australia) so likely something your end, or a resolved issue.

Yes to all of the above. The linked does the following: https://line6.com/customtone/tone/6575943/ Snap 1 Variax only for accoustic with some IRs and PC+ set to flat Snap 2 variax + mags - seperate amps for each - a speaker model for each of 2 x C+ Snap 3 Variax only - single amp out to 2 different speaker models Snap 4 different variax - single amp to 2 different speaker models again There is a lot changing with each snapshot so you need to check all the paramters for changes to find whats going on. Note I have not tested this so it might sound ship, just had a base patch I coupld adjust to demo the concept. Re pops on snaps - it has somethign to do with how the chnages in snaps are processes. From what I remember the changers occur in serial (1 at a time) not parellel (all at once) and very quickly so you can sometimes hear an amp ramping up gain or other weird noises as popping and other atifcacts. I've fixed it in the past by recreating the changes in a snapshot in a different order - they are stored as they are changed and processed the same. Alternatively using gain as the control to let sound through or not, or turning amps etc on and off rather than changing volumes.

I'm a variax user and would never be brave enough to dissect one but I think you'll find the whole box and dice too integrated to just have a knob. As far as I can see you'd need: a PCB board with all the processing a network type connection wired for the variax and to carry power the knob(s) you want And even then I have no idea if the board etc would work without a whole range of other inputs it expects. So short answer is I think its unfeasible. If you want a definitive answer join the "Line 6® HELIX® Family User Group OFFICIAL and ORIGINAL" group on facebook and shout out to "Partev Sarkissian" he knows more about this stuff than anyone (tech for L6). On the use of the expression pedal - have you tried playing with the pedal's paramters to refine its outputs so you get the outcome you want?

Late to the party, but any reason you wouldn't run FoH direct from the out on the Headrush? I can't tell from the manual, but would expect it is a straight passthrough (ie no EQ or gain), and would appear to let you use 1/4 inch to the Headrush and balanced out.

Ooh haven't heard of or experienced this and I use the Helix to model and tuning swap my variax all the time and often mid song. Is it only caused/triggered where alt-tunings have been created by workbench, or potentially anything other than the settign being standard? I may have been lucky so far, but will now check its on standard before gigging. Also guessing it won't ever be fixed now the variax is discontinued.

Relative to a lot of the people on this forum - the Helix has been around a long time. And the questions you've asked have been answered (multiple times) in this and other forums (try the search funtion). There's a LOT of content on YouTube, Facebook etc that can help you will have to look for older material as the newer stuff is generally "whats this new feature". Suggest Jason Sadites as a great starting point. And, whilst none of us like to do it, read the manual - its a great resource. https://www.youtube.com/@JasonSadites https://line6.com/support/manuals/ There is no way to make the backing track sound good through an amp (through the LT or any other source) - it will always sound like its running through a guitar amp - some EQ will help a bit. You're better off having some form of seperate monitoring for the backing track - PA speaker(s), monitors, anything really.

If HX Edit is refusing to see the Helix try Helix Line 6 Central and/or Line 6 Updater. The latest update failed for me (first in a very very long time) and HX Edit could not see the Helix. Line 6 Updater worked fine - noting no ability to create a back-up and restore presets.

There's some good discussion here about what the big knob does and doesn't do. As I run straight to FoH I bypass it, but my read of the thread suggests no discernable sonic impact with what you're doing.

Checks date - nope April 1 still some time away. Off to check if my printer is an audio interface - it too has a USB port, as its networked I'm expecting it will also support AoE.

No mention of a download but heres a walk through

Pardon? pg 68 rev 3.0 of the manual USB Audio Helix functions as a USB 2.0, multiple-input/output, 24-bit - 96kHz, low-latency audio interface for Windows and Mac computers, as well as for iPad or iPhone mobile devices (with optional Apple Camera Connection Kit adapter), and is compatible with all major DAW software