silverhead

I don’t have a POD Express so can’t experiment with this. I would open a support ticket to either log a bug or get instructions on how to edit and overwrite existing presets.

First, make sure your HX One behaves properly when used with the Line 6 power supply that came with it. That will rule out your HX One itself as the problem. Then check the specs on your Joyo and make sure they match the HX One - 9VDC, center-negative, 2.1mm center diameter, 500mA. If the specs match and it doesn’t work there’s likely a problem with your Joyo.

No, that should not be correct. You should be able to edit and overwrite any preset, anytime. Do this experiment and report back: 1. Load any one of the factory presets by following the instructions in the manual, pg 15. Play your guitar and listen to the tone. Change some of the parameters that should result in an audible change in tone. Do you hear the tone change? If not, tell us which factory preset you chose and which parameters you changed. 2. If the tone changes as you tweak parameters, save the modified preset to a new preset location (1-21) by following the instructions in the manual, pg 16. 3. Turn your POD Express off, then on again. Make sure the preset you saved in the previous step is active. 4. As in Step 1, play your guitar and listen to the tone. Change some of the parameters that should result in an audible change in tone. Do you hear the tone change? If so, you have just demonstrated that you are able to do what I understand you were having trouble with. If you wish save the modified preset again, overwriting the earlier modifications. If the tone does not change open a support ticket; it seems there’s something wrong with your device.

1. That would make no sense. The manual says this: "All preset locations can be edited and overwritten with your own settings." Please provide a step-by-step recipe for what you are doing that leads you to this conclusion. Something more concrete and specific than "adjust any parameter does nothing". We can try to replicate.

It will be if you include it in the preset name. The display shows the preset name, not the amp. The amp is implicit in the combination of the Amp type and Group parameters

Did you purchase the hardware independent version of POD Farm, separate from your UX2 purchase? If not your license may be tied to the UX2 and will not work with your Presonus. If you need to repurchase POD Farm there may be a discounted upgrade pricing from your current version/license.

Why? Seems to me the obvious answer is to use multiple presets during the service.

Make sure you have assigned the Key and Scale parameters to the Snapshot controller. To do this on the Helix device, quickly press and rotate the knob associated with those parameters. The values will appear in brackets when properly assigned.

You can’t move and install patches. Each device has its own edit program for that.

You don’t need to go through them all. Just download and install HX Edit v3.71 and follow the instructions.

Yes, it does.

I’ve just reviewed some of those manuals and can find no mention of this so I’m just going by memory here…. I seem to recall that these modellers had a ring of small LEDs encircling the knob. As you physically rotated the knob these lights would track the movement to indicate the associated parameter value, min to max. Of course when you saved a preset the parameter values are stored. When you recalled the preset the LEDs showed the stored parameter values, ignoring the physical knob position. Of course, physically moving the knob engaged the LED tracking again but the stored value remained unless you saved the preset.

I suspect it has to do with different input signal levels being received in POD Farm, which means different output levels being sent by the UX1 and your DI box. Investigate this and make sure the DI box is sending the same output signal level (probably instrument level) as the UX1. Also, once you’ve got the same levels for comparison, ask yourself if the DI box is actually producing the ‘best possible’ signal level. Can you tell the difference?

Two things come to mind: 1) see Global Settings, pg5, Preset Select. Set this to Load rather than the default Instant. Your list of presets won’t be heard as you cycle through them in Preset mode. The selected preset will only be heard when you press the ON switch. See manual pg 28. 2) You can bypass the HX One (turn an FX off) by pressing the ON switch. See manual pg 9.

Open a support ticket.

Personally I think 15 years for a piece of electronics is a pretty long life. Are you ‘put off’ all electronic gear, then? Good luck if you expect more than that from any other manufacturer.

Yes, with active inputs you might like the Guitar In Pad turned ON. See Global Settings -> Ins/Outs.

Try configuring your PC to use the POD XT as the audio device.

What type of guitar are you using? If the pickups seem too hot try turning on the Input Pad. Then try starting with a simple preset using a ‘clean’ amp, say one of the Fender models. Start with a New Preset and add only the amp and cab (no other FX blocks). See if you can create a tone that you can listen to. If you can do that then the issue is gain staging as you begin to use more complex presets containing hi-gain amps and distorion. If you are not able to create a clean tone that you can tolerate (even if you don’t like it) report back here with details of your efforts.

No reason to think it won’t work well.

I think it’s the other way around. Think of the words ‘Recall’ and ‘Discard’ as applying to the changes made while editing a snapshot. When set to Discard the changes you just made are discarded immediately upon leaving the snapshot, and the next time you activate the snapshot it will be restored in its last-saved state. When set to Recall the changes you just made are retained rather than discarded, and the next time you activate the snapshot those unsaved changes appear. But still you must save the preset in order to permanently store the changes.

The 21 presets are whatever you want them to be. There are likely at least some factory presets but most people find factory presets useful as a starting point at best and then create their own. With the POD Express and a total of 21 presets you will soon find yourself overwriting the factory presets in favour of your own creations.

As mentioned several others have recently reported similar problems with Customtone. Would you mind telling us your solution? Might help others.

You can name each Snapshot differently and those names will be displayed as long as your Footswitch settings (Global Settings -> Footswitches includes one of the Snapshots options.

That suggests that you have not assigned the parameters to the Snapshot controller. A parameter that is properly assigned to the Snapshot controller will appear with white brackets around it.