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Found 5 results

  1. The steps to complete a Channel Scan on the Relay G75 receiver are more complicated than they should be. In order to not have dropouts in a live show, the channel scanning procedure is something that HAS TO BE DONE at EVERY venue/gig, with more than one TB516G transmitter this is an onerous process. At 50+ shows a year, this is 50+ times to have to quickly do and configure. Especially since unlike the G55, there is no indicator of wireless interference on the receiver display unless you do a channel scan. This is a professional digital wireless system, it should be setup to work that way. Please correct and improve the menus on the next firmware update to make this task logical and easier to complete. The Scan menu selection should be it’s own menu item, not buried and near the top of the list.
  2. Say do these things keep drawing power even after the light goes off ? It seems to me that they do although I havent tried any upgrades on it in a while. THanks
  3. Hi, I'm very impressed with the quality and performance of the Relay G70/G75 and the new TB516G transmitter. Will there be a "G80" 19" rack version in near future? I'm looking to replace my old X2 XDR95 - preferably with your relay system. Thanks in advance. Best regards Henrik Denmark
  4. This update can be performed with either a PC (on Windows 7 or Windows 8) or with a Mac (on OS X Mountain Lion, Mavericks, or Yosemite). A micro-USB cable (included with G70) is necessary to connect the device to be updated to the computer. Please note that a Line 6 account and password will also be required, in order to download the Updater app and to sign into the Updater app when launched. If you do not already have an account, you can create one at https://line6.com/login.html. Part 1 – Installing the Line 6 Updater app: Visit line6.com and sign in using the appropriate account. Go to the downloads page at www.line6.com/software and download the Line 6 Updater app for Mac or Windows. Once the Line 6 Updater app is downloaded, double-click the file to install the app on the computer. You will be guided through the installation process. Once the app is successfully installed, proceed to Part 2 – Updating a Relay TB516 G Transmitter. Part 2 – Updating a Relay TB516 G Transmitter: 1. Launch the Line 6 Updater app. 2. Once the app is launched, enter your appropriate Line 6 username and password, and then click the “Sign In†button. 3. Connect the micro-USB cable to the computer, and connect the other end to the TB516 G transmitter that is to be updated. It is recommended that there are no batteries in the transmitter for the update process. The first time this step is performed may take up to two minutes, depending on the speed of a user’s internet connection, as the machine will attempt to install a driver. Subsequent attempts of this step should occur instantaneously if the same USB port is used on the machine. The Relay TB516 G transmitter should now appear, as below: 4. Click on the Relay TB516 G Transmitter to select it 5. Click on the “Update†button towards the right, at the very top of the list. 6. Click the “Continue†button at the upper right 7. Click the “Accept†button at the upper right. 8. Click the “Next†button at the lower right of the above screen 9. Please confirm that “Firmware Version 1.xx†is now displayed in this window. You may now disconnect the Relay TB516 G Transmitter. Click the “Continue†button and you will be able to connect another device to update, as necessary. * Note: if the update process should fail for any reason during step 8, please try the following: Disconnect the Relay TB516 G from the micro-USB cable. Insert a pair of AA batteries. Power on the transmitter. After 5 seconds, power off the transmitter. Remove the batteries and connect the transmitter to the micro-USB cable as in Step 3 of the update instructions, and continue with the update procedure. Part 3 – Updating a Relay G70 Receiver: 1. Launch the Line 6 Updater app (if the app is already open, proceed to the next step). 2. Once the app is launched, enter the appropriate Line 6 username and password, click the “Sign In†button. You will be brought to the following screen: 3. Connect one end of the micro-USB cable to a USB 2.0 port on the computer (hubs are not supported). 4. With the power switch of the G70 receiver in the “0†(off) position, connect the unit to the other end of the micro-USB cable. 5. Put the power switch of the G70 receiver in the “1†(on) position. The receiver’s audio LED should appear solid red and the “LINE 6†splash screen should appear on the unit’s display: * on some USB ports with some computers, it has been observed that the receiver may not remain on the “LINE 6†screen. Should this happen, please put the power switch back to “0†and then back to “I†again – and repeat this if necessary until the device remains on the “LINE 6†screen, as above. 6. The Relay G70 Receiver icon should now appear within the app 7. Click on the Relay G70 Receiver to select it 8. Click on the “Update†button towards the right, at the very top of the list. 9. Click the “Continue†button at the upper right 10. Click the “Accept†button at the upper right. 11. Click the “Next†button at the lower right 12. Please confirm that “Firmware Version 1.xx†is now displayed in this window. You may now disconnect the receiver. Click the “Continue†button and you will be able to connect another device to update, as necessary. * Note: if the update process should fail for any reason during step 12, please try the following: Put the Relay G70 Receiver’s power switch into the “0†(off) position. Return to Step 5 and continue with the update procedure. If the updating process should fail for any reason, please follow these instructions: For the Relay TB516 G Transmitter: Please disconnect the transmitter from your computer’s USB and close the Line 6 Updater app. Insert a pair of batteries into the transmitter. Power the transmitter on and leave it on for at least 5 seconds. Power the transmitter off. Remove the batteries from the transmitter. Reconnect the transmitter to your computer’s USB. Launch the Line 6 Updater app again, sign in with your Line 6 username and password, and follow the instructions that appear to update your Relay TB516 G Transmitter. For the Relay G70 Receiver: Please disconnect the G70 receiver from your computer’s USB and close the Line 6 Updater app. Reconnect the receiver to your computer’s USB and make sure its power switch is in the “I†(on) position. The receiver should display “LINE 6†and this should remain on the display. If it does not, please disconnect the G70 receiver and then reconnect it to your computer’s USB, so that you see it continues to display “LINE 6â€. In some cases, it is possible that this may take more than one attempt. Once the “LINE 6†screen remains displayed on your G70, please launch the Line 6 Updater app again, sign in with your Line 6 username and password, and follow the instructions that appear to update your Relay G70 Receiver.
  5. In the event that you have connected a RELAY G10 or TB516G transmitter and observed text in the Line 6 Updater app stating that “The transmitter was not detected correctly”, it is likely that the computer has not completed the download of the appropriate device drivers. This may be due to not having allowed the computer enough time to install the drivers upon any initial connection to a USB port on your computer. Please make sure that you are connected to the Internet, and that you have given enough time to allow your computer to search for and install the device drivers. This may take several minutes. The process may also be slowed if any other programs or windows on your computer are open, so it is recommended that you close them before proceeding. Once the drivers have installed, please quit and again launch the updater app, and then attempt the update process with your transmitter. If you are still experiencing an issue at this point, please also check your computer’s “Device installation settings” to make sure that Windows is configured to automatically download driver software (Please click here for a knowledge base item that will further assist with this).
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