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Found 6 results

  1. tcahill123

    Relay G75 unresponsive

    Hi guys, I just received my G75 and I'm trying to get it set up. I followed the instructions in the manual and connected the receiver and transmitter up properly. However, when I turn on the G75 it flashes up with the Line 6 logo and then the screen goes black. I tried updating it to the latest firmware but the update keeps failing. I updated the firmware on the transmitter and it worked fine. Is my G75 dead out of the box or am I just missing something blindingly obvious?
  2. Hi to whomever I am speaking with, I would REALLY appreciate any help on this... So I have used my Line 6 G75 Wireless Guitar System a few times over the last six months but then when I went to use it last month it lost signal between the transmitter and the receiver. I switched it off and on, auto scanned it and reset the scene for my bass which worked and then it played fine again for several times after that. But then this problem happened a few times until ultimately the system stopped recognising the transmitter saying 'NO Tx!' permanently. I gathered that it must be due a firmware update so I loaded version 1.05 to my RT516 unit and version 1.03 to my TB516 G which I believe are the most recent updates, still the same problem. I have gone through and tried auto scanning but it just comes up 'No Tx found', I have also tried manually setting the transmitter in accordance with the G75 manual to no avail. I have carried out a factory reset, loaded previous firmware's and shouted at it all to no avail. It is currently set back to versions 1.05 and 1.03 and as it was when I first opened it in regards to settings. I love the kit when its working but I need to have confidence in it, I am hoping someone here may have had something similar and can assist me?! Any help is hugely appreciated. Kind Regards, Ash
  3. The instructions for channel scanning is incomplete in the Relay G70 & G75 Advanced Guide and in the Relay G70 & G75 User Manual There is no mention of the channel scanning process and how to use properly. I searched through other digital wireless manuals and in the XD-V75 User Manual, on page 14 I found instructions for a similar process. I assume it works the same way. This should be updated in the G75 user manuals to correctly provide instructions, as you know this really critical to an error free experience of using digital wireless systems. Also, the steps to get to the Channel Scan on the G75 are more complicated than they should be. The channel scanning procedure is something that should be done at every venue, with more than one TB516G this is an onerous process. Especially since unlike the G55, there is no indicator of wireless interference on the receiver display unless you do a channel scan. I would like this improved on the menus on the next firmware update to make this task easier to go through.
  4. Line6Will

    Relay G70/75 FAQ

    Q: How does the G70/75 system work with other Line 6 Wireless? Even with RF2/RF3 co-habitability, that does not necessarily mean that every channel will work in the same environment. Check out the chart below to see what channels are available when using our other Relay products. Note: The G70/75 will only work in the same environment as current RF2 wireless systems. Those relay systems with older firmware (v1.0) limited to using RF 1 will not work. Q: What are the dimensions of the receivers? G70 receiver Height 2.06" Width 5.53" Length 4.06" G75 receiver Height 2.63" Width 6.22" Length 4.65" Q: Are all Line 6 Wireless receivers and transmitters interchangable with the G70/75? A: No, Only G70/75 receiver work with the TB516G transmitter Q: How is the Relay G70/75 receiver powered? A: The receiver is powered by the supplied micro USB power supply, or an optional DC-1g Q: What are the frequencies for the cable tone? Q: How do I update the firmware for my G70/75? Check out the instructions here! Q: My Windows system won't update the G70/75 When attempting to update the TBP516G transmitter using Windows 7, some users have reported that the transmitter either does not establish a connection via USB, or loses the connection during the update. It is worth noting that Windows supplies the driver for the Relay G70/G75 transmitter. There are two scenarios where the transmitter is not recognized by the updater app after connecting via USB: the updater is launched before the transmitter drivers have finished installing. This may occur more often on slower computers, computers that already have several open windows or processes, or with machines that have a slower internet connection. the "Driver not successfully installed" message appears. In this case, click "Change settings" then choose "Yes, do this automatically (recommended)" in the Device Installation Settings dialogue box, then select "Save Changes". In the event the "Driver not installed" message box is not present, you can navigate to Device Installation Settings using the following steps: Click Start, type 'devices and printers' in the search box, and then click Devices and Printers. Under Devices, right-click the icon for the computer, and then click Device installation settings. Choose "Yes, do this automatically (recommended)" and select "Save Changes" button. After changing this setting, remove the USB cable, then insert it again so that Windows can detect the transmitter and install the driver for it. It is possible to see the transmitter update fail shortly after it starts. This can occur if one of the transmitter drivers has not finished installing before you initiate an update. In this case, the updater will typically display that the firmware version is unknown. The workaround here is to wait until the driver completes installation, or disconnect the USB cable, reconnect it, then start the update again.
  5. This update can be performed with either a PC (on Windows 7 or Windows 8) or with a Mac (on OS X Mountain Lion, Mavericks, or Yosemite). A micro-USB cable (included with G70) is necessary to connect the device to be updated to the computer. Please note that a Line 6 account and password will also be required, in order to download the Updater app and to sign into the Updater app when launched. If you do not already have an account, you can create one at https://line6.com/login.html. Part 1: Installing the Line 6 Updater app: Visit line6.com and sign in using the appropriate account. Go to the downloads page at www.line6.com/software and download the Line 6 Updater app for Mac or Windows. Once the Line 6 Updater app is downloaded, double-click the file to install the app on the computer. You will be guided through the installation process. Once the app is successfully installed, proceed to Part 2 “ Updating a Relay TB516 G Transmitter. Part 2: Updating a Relay TB516 G Transmitter: 1. Launch the Line 6 Updater app. 2. Once the app is launched, enter your appropriate Line 6 username and password, and then click the Sign In button. 3. Connect the micro-USB cable to the computer, and connect the other end to the TB516 G transmitter that is to be updated. It is recommended that there are no batteries in the transmitter for the update process. The first time this step is performed may take up to two minutes, depending on the speed of a user's internet connection, as the machine will attempt to install a driver. Subsequent attempts of this step should occur instantaneously if the same USB port is used on the machine. The Relay TB516 G transmitter should now appear, as below: 4. Click on the Relay TB516 G Transmitter to select it 5. Click on the 'Update' button towards the right, at the very top of the list. 6. Click the 'Continue' button at the upper right 7. Click the 'Accept' button at the upper right. 8. Click the 'Next' button at the lower right of the above screen 9. Please confirm that 'Firmware Version 1.xx' is now displayed in this window. You may now disconnect the Relay TB516 G Transmitter. Click the 'Continue' button and you will be able to connect another device to update, as necessary. * Note: if the update process should fail for any reason during step 8, please try the following: Disconnect the Relay TB516 G from the micro-USB cable. Insert a pair of AA batteries. Power on the transmitter. After 5 seconds, power off the transmitter. Remove the batteries and connect the transmitter to the micro-USB cable as in Step 3 of the update instructions, and continue with the update procedure. Part 3: Updating a Relay G70 Receiver: 1. Launch the Line 6 Updater app (if the app is already open, proceed to the next step). 2. Once the app is launched, enter the appropriate Line 6 username and password, click the 'Sign In' button. You will be brought to the following screen: 3. Connect one end of the micro-USB cable to a USB 2.0 port on the computer (hubs are not supported). 4. With the power switch of the G70 receiver in the '0' (off) position, connect the unit to the other end of the micro-USB cable. 5. Put the power switch of the G70 receiver in the '1' (on) position. The receiver's audio LED should appear solid red and the 'LINE 6' splash screen should appear on the unit's display: * on some USB ports with some computers, it has been observed that the receiver may not remain on the 'LINE 6' screen. Should this happen, please put the power switch back to '0' and then back to 'I' again and repeat this if necessary until the device remains on the 'LINE 6' screen, as above. 6. The Relay G70 Receiver icon should now appear within the app 7. Click on the Relay G70 Receiver to select it 8. Click on the 'Update' button towards the right, at the very top of the list. 9. Click the 'Continue' button at the upper right 10. Click the 'Accept' button at the upper right. 11. Click the 'Next' button at the lower right 12. Please confirm that 'Firmware Version 1.xx' is now displayed in this window. You may now disconnect the receiver. Click the 'Continue' button and you will be able to connect another device to update, as necessary. * Note: if the update process should fail for any reason during step 12, please try the following: Put the Relay G70 Receiver's power switch into the '0' (off) position. Return to Step 5 and continue with the update procedure. If the updating process should fail for any reason, please follow these instructions: For the Relay TB516 G Transmitter: Please disconnect the transmitter from your computer's USB and close the Line 6 Updater app. Insert a pair of batteries into the transmitter. Power the transmitter on and leave it on for at least 5 seconds. Power the transmitter off. Remove the batteries from the transmitter. Reconnect the transmitter to your computer's USB. Launch the Line 6 Updater app again, sign in with your Line 6 username and password, and follow the instructions that appear to update your Relay TB516 G Transmitter. For the Relay G70 Receiver: Please disconnect the G70 receiver from your computer's USB and close the Line 6 Updater app. Reconnect the receiver to your computer's USB and make sure its power switch is in the 'I' (on) position. The receiver should display 'LINE 6' and this should remain on the display. If it does not, please disconnect the G70 receiver and then reconnect it to your computer's USB, so that you see it continues to display 'LINE 6'. In some cases, it is possible that this may take more than one attempt. Once the LINE 6 screen remains displayed on your G70, please launch the Line 6 Updater app again, sign in with your Line 6 username and password, and follow the instructions that appear to update your Relay G70 Receiver.
  6. Even with RF2/ RF3 co-habitability - that does not necessarily mean that every channel will work in the same environment. Check out this chart as to what channels are available when using our other Relay products. Note: The G70/75 will ONLY work in the same environment as current RF2 wireless systems. Those Relay systems with older firmware (v1.0) will not work in the same environment unless the G50 is updated to firmware 2.0 or better.
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