tobiaskleger Posted February 8, 2018 Share Posted February 8, 2018 Hi everyone Every time I try to update from the current 2.40 firmware to the new 2.50, the Line6 Updater freezes an my IMac shuts down. I contacted Microsoft but they could’t help me. It’s a software problem, thet say. anyone else has this problem? Thanks for your help! Quote Link to comment Share on other sites More sharing options...
VirtualGuitars Posted February 8, 2018 Share Posted February 8, 2018 Hi everyone Every time I try to update from the current 2.40 firmware to the new 2.50, the Line6 Updater freezes an my IMac shuts down. I contacted Microsoft but they could’t help me. It’s a software problem, thet say. anyone else has this problem? Thanks for your help! Why would you contact Microsoft for an Apple issue? Make sure you close out of ALL applications before running the Line 6 Updater. What version of macOS are you running? Quote Link to comment Share on other sites More sharing options...
cruisinon2 Posted February 8, 2018 Share Posted February 8, 2018 Well if it's an iMac, I wouldn't expect Microsoft to be of much help...😉 1 Quote Link to comment Share on other sites More sharing options...
VirtualGuitars Posted February 8, 2018 Share Posted February 8, 2018 Well if it's an iMac, I wouldn't expect Microsoft to be of much help... That's what I asked. :) Quote Link to comment Share on other sites More sharing options...
jbuhajla Posted February 8, 2018 Share Posted February 8, 2018 ... the Line6 Updater freezes an my IMac shuts down. I contacted Microsoft but they could’t help me.... ?? Quote Link to comment Share on other sites More sharing options...
brue58ski Posted February 8, 2018 Share Posted February 8, 2018 I thought the old firmware was 2.30. If your Helix does say 2.40, I think there may be a bigger issue. Quote Link to comment Share on other sites More sharing options...
HonestOpinion Posted February 8, 2018 Share Posted February 8, 2018 I thought the old firmware was 2.30. If your Helix does say 2.40, I think there may be a bigger issue. I was wondering the same thing. Did HX Effects have a 2.40 release? The OP does not specify what device they have. And as pointed out contacting Microsoft for an Apple issue is going to get you nowhere. Quote Link to comment Share on other sites More sharing options...
rvroberts Posted February 10, 2018 Share Posted February 10, 2018 I think someone's just having some fun with us! Quote Link to comment Share on other sites More sharing options...
spikey Posted February 10, 2018 Share Posted February 10, 2018 Ya think?! :P Quote Link to comment Share on other sites More sharing options...
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