WickieDerChef Posted April 7, 2019 Share Posted April 7, 2019 Hi there when using an alternative tuning (independent if an own or predefined) I can always hear 2 tones when picking the certain strings which are tuned. For me it sounds like as if the physical tuning and the modeled tuning is being played. Even setting the magnetics blend slider to zero (expecting the magnetic pickups are blended out) does not help. Does anyone already have had this problem? thanks & regards Quote Link to comment Share on other sites More sharing options...
arislaf Posted April 7, 2019 Share Posted April 7, 2019 It is the guitar you are hearing. Rise the volume of your speakers and the problem is solved. Quote Link to comment Share on other sites More sharing options...
WickieDerChef Posted April 7, 2019 Author Share Posted April 7, 2019 Hi thanks for answering that's what I thought too in the 1st moment but it is not. There are definitely 2 tones coming out of the speaker.... Quote Link to comment Share on other sites More sharing options...
WickieDerChef Posted April 7, 2019 Author Share Posted April 7, 2019 Attached a mp3 where you can hear how the tones differ. Tuning model is 1 step down.... Variax tone record.mp3 Quote Link to comment Share on other sites More sharing options...
arislaf Posted April 7, 2019 Share Posted April 7, 2019 Yes there is! I clearly hear something dual coming out. 1)Open your workbench and see if the magnetic blend is rised. If yes, nullify it. If no, try to reinstall the firmware on the variax. 2) Is your magnetic pickups rised? Have you swap the pickups with others? If yes, make sure to lower the heigh of the pickups. If you swap, make sure there is no string pull from the new pickups 3) If nothing of the above, maybe hastag psarkissian to help you. Quote Link to comment Share on other sites More sharing options...
WickieDerChef Posted April 7, 2019 Author Share Posted April 7, 2019 Hi I tried already an old firmware version. Didn't help. The pickups were not exchanged, they are still the originals. In the workbench I also tried the blending. When setting the magnetig blending to 100 I can hear normal tuning. When setting to 0 I hear what you can hear in the audio. #psarkissian Quote Link to comment Share on other sites More sharing options...
WickieDerChef Posted April 7, 2019 Author Share Posted April 7, 2019 What do you mean with? 30 minutes ago, arislaf said: hastag psarkissian Quote Link to comment Share on other sites More sharing options...
arislaf Posted April 7, 2019 Share Posted April 7, 2019 @psarkissian Can you please give us your lights? Quote Link to comment Share on other sites More sharing options...
arislaf Posted April 7, 2019 Share Posted April 7, 2019 20 minutes ago, WickieDerChef said: What do you mean with? He is a Line 6 personnel, expertises in variax, and the most efficient guy to help you out. Quote Link to comment Share on other sites More sharing options...
WickieDerChef Posted April 7, 2019 Author Share Posted April 7, 2019 My lights? Quote Link to comment Share on other sites More sharing options...
arislaf Posted April 7, 2019 Share Posted April 7, 2019 12 minutes ago, WickieDerChef said: My lights? Psarkissian's lights. Quote Link to comment Share on other sites More sharing options...
psarkissian Posted April 8, 2019 Share Posted April 8, 2019 " For me it sounds like as if the physical tuning and the modeled tuning is being played. "--- Correct. It's called the "Dual Tone Effect", hearing the strings in standard tune while hearing the Alt Tune coming out of the amp. Typical solution is to turn the amp up until it's louder than what you are getting from the strings. Or using headphones. I it does it when using headphones, then the guitar may need the set-up adjusted. Tuning and intonation may need to be dialed-in a little closer. Also the pick-ups have to be at the specified distance from the strings or warbling can occur. And with piezos you can hear it more, and with Alt Tune engaged, warbling get worse. ---Things to be aware of. Thanks arislaf. 1 Quote Link to comment Share on other sites More sharing options...
cruisinon2 Posted April 8, 2019 Share Posted April 8, 2019 51 minutes ago, psarkissian said: " For me it sounds like as if the physical tuning and the modeled tuning is being played. "--- Correct. It's called the "Dual Tone Effect", hearing the strings in standard tune while hearing the Alt Tune coming out of the amp. Typical solution is to turn the amp up until it's louder than what you are getting from the strings. Or using headphones. I it does it when using headphones, then the guitar may need the set-up adjusted. Tuning and intonation may need to be dialed-in a little closer. Also the pick-ups have to be at the specified distance from the strings or warbling can occur. And with piezos you can hear it more, and with Alt Tune engaged, warbling get worse. ---Things to be aware of. Thanks arislaf. Hearing the guitar acoustically while playing was ruled out once he posted a clip with of both notes showing up on a recording. If that were the issue, the rest of us listening a world away would hear nothing abnormal... Quote Link to comment Share on other sites More sharing options...
psarkissian Posted April 8, 2019 Share Posted April 8, 2019 If the mp3 of the JTV-69 is recorded direct and not thru an amp,.... -If it's strung for left handed playing. -If the previous owner tampered with the way the piezos are wired. -Distance of pick-ups to the strings inducing warbling. -What is the Flash firmware version? -Intonation and tuning has to be spot on, or frequency artifacts can occur. -Being an earlier batch, it's probably long over due for a maintenance check. Quote Link to comment Share on other sites More sharing options...
WickieDerChef Posted April 8, 2019 Author Share Posted April 8, 2019 Thanks for answers. Today I had the opportunity to try it with a line 6 helix and a friedman box. With the same result. My band members confirmed my impression. Normally I'm playing a Kemper and thought that's something with it. If the mp3 of the JTV-69 is recorded direct and not thru an amp,.... ==> Thru amp -If it's strung for left handed playing. ==> No -If the previous owner tampered with the way the piezos are wired ==> what do you mean? -Distance of pick-ups to the strings inducing warbling. ==> looks like normal distance -What is the Flash firmware version? ==> latest -Intonation and tuning has to be spot on, or frequency artifacts can occur. ==> what do you mean? -Being an earlier batch, it's probably long over due for a maintenance check. ==> is this recommended by line 6? Quote Link to comment Share on other sites More sharing options...
psarkissian Posted April 9, 2019 Share Posted April 9, 2019 1) Thru the amp, chances are it's dual tone effect. Hearing the strings in standard tuning and Alt Tune through the amp at the same time. 3) If there was a previous owner of the guitar, they might have modified it. If you're the original owner, then it not relevant. 6) Intonation and tuning go to the guitar set-up. If it isn't spot on and dialed-in, slight overtone differences can be exaggerated when using Alt Tunes. And coming out of the amp with dual tone affect, it's even more so. 7) Being the guy at Line 6 that services and repairs guitars, it sounds like a good idea to have a maintenance check every now and again. Quote Link to comment Share on other sites More sharing options...
WickieDerChef Posted April 9, 2019 Author Share Posted April 9, 2019 New information about this topic: What I found out: when changing the tuning to 1 step (full tone) down and playing all tones on a string then I get 2 different tones on every fret. But I would expect when playing e.g. the F# on the e string to get the same tone. Assuming that the 2nd tone is coming from the magnetic pickups. But this is not the case. Means: the 2 tones are coming from the piezos where the modulated tone is coming out. It has nothing to do with the magnetic pickups! Quote Link to comment Share on other sites More sharing options...
cruisinon2 Posted April 9, 2019 Share Posted April 9, 2019 2 hours ago, WickieDerChef said: New information about this topic: What I found out: when changing the tuning to 1 step (full tone) down and playing all tones on a string then I get 2 different tones on every fret. But I would expect when playing e.g. the F# on the e string to get the same tone. Assuming that the 2nd tone is coming from the magnetic pickups. But this is not the case. Means: the 2 tones are coming from the piezos where the modulated tone is coming out. It has nothing to do with the magnetic pickups! You lost me. So you play F# on the E string... and you hear what exactly? Besides F#, what is the second pitch? Quote Link to comment Share on other sites More sharing options...
WickieDerChef Posted April 10, 2019 Author Share Posted April 10, 2019 Sorry I was wrong with my theory forget about it! Quote Link to comment Share on other sites More sharing options...
arislaf Posted April 21, 2019 Share Posted April 21, 2019 Problem exists. Up tune the variax by one tone, on high gain amp, and palm mute. Just did it through my helix. Quote Link to comment Share on other sites More sharing options...
WickieDerChef Posted April 21, 2019 Author Share Posted April 21, 2019 Hi I sent the guitar to a support team here. Let's see what they will find. The problem exists independent if I played a high gain or a clean sound. I'll let u know the outcome Quote Link to comment Share on other sites More sharing options...
arislaf Posted April 21, 2019 Share Posted April 21, 2019 15 minutes ago, WickieDerChef said: Hi I sent the guitar to a support team here. Let's see what they will find. The problem exists independent if I played a high gain or a clean sound. I'll let u know the outcome Thank you mate. After 9 years it is the first time i up tune the guitar, and found the problem. Thank you again, awaiting your news. Quote Link to comment Share on other sites More sharing options...
ARTOTTO Posted April 24, 2019 Share Posted April 24, 2019 that is the thing that I thought too in the main minute however it isn't. There are unquestionably second tones leaving the speaker. 1 Quote Link to comment Share on other sites More sharing options...
arislaf Posted April 24, 2019 Share Posted April 24, 2019 11 hours ago, ARTOTTO said: that is the thing that I thought too in the main minute however it isn't. There are unquestionably second tones leaving the speaker. Yes they are. Quote Link to comment Share on other sites More sharing options...
rice33 Posted May 29, 2019 Share Posted May 29, 2019 Hi, was this ever resolved? I have the same thing happening with my standard. I've only just bought it. Thanks Quote Link to comment Share on other sites More sharing options...
arislaf Posted May 30, 2019 Share Posted May 30, 2019 14 hours ago, rice33 said: Hi, was this ever resolved? I have the same thing happening with my standard. I've only just bought it. Thanks Nope. I don't believe it will. It is a 9 years guitar, and somewhere near we are waiting for the new variax. Quote Link to comment Share on other sites More sharing options...
WickieDerChef Posted May 30, 2019 Author Share Posted May 30, 2019 Hi there There are some news. I sent it to Line 6 support. And they found out that there is a problem with the volume poti or knob. It seems that the signal of the pickups jumps over and overlaps with the emulated signal. Which makes from my perspective sense. I don't have it back yet but hoping that I get it back the next days. 1 1 Quote Link to comment Share on other sites More sharing options...
firehawkkwah Posted December 26, 2019 Share Posted December 26, 2019 I have a brand new Standard, and the exact same issue. Dual tones, the alt tunings are completely unusable. It hasn't been touched other than just to tune it. No ne has adjusted the pups, switches, etc. Totally right out of the box. So what's the fix? Send it back? Quote Link to comment Share on other sites More sharing options...
psarkissian Posted December 30, 2019 Share Posted December 30, 2019 "So what's the fix?"--- see the previous postings. You are hearing the string from the guitar in standard tuning and the Alt Tune thru the amp,... turn up the amp. Some people just use headphones. Quote Link to comment Share on other sites More sharing options...
WickieDerChef Posted December 30, 2019 Author Share Posted December 30, 2019 Hi there In my case it was really a defect of the potentiometer. It was exchanged and it's working perfectly again. But indeed you should check if you have the same effect with headphones. If you try it without headphones using a normal amp you should turn up the volume of the amp to ensure that you are only hearing the sound of the speakers. And not the sound which are generated by the strings of your guitar. Don't underestimate the volume of the strings itself. Hope my explanation is understandable and helps 1 Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.