JTV-69S update/rollback fails

[kittyhooch]

Line 6 Monkey shows version 2.21 of 2.23 with a yellow triangle and exclamation point. Central can't find it. Every attempt to updated or rollback to any version fails with the yellow triangle and a MIDI code of 80009000. I can't use the USB interface, just the Helix. I've been living with it but today the Helix with VDI cable didn't seem to work. A cat 5 cable produced the same result. This had happened before but started working. In trying to get things working I found that I could remove the battery from the guitar with the VDI cable plugged in and a guitar cable plugged in and the Variax worked. So the VDI cabe supplies power and it turns off when removed. This is a severe concession. I susoect if I could reset the Variax it would probably work.

[brue58ski]

Read this

 

 

[psarkissian]

80009000 is a MIDI time out error.

Using the Helix for an interface for update should work. What version Firmware is the Helix? 

 

[silverhead]

The Helix should work as an update interface using Line 6 Monkey. However for some reason it wouldn’t work for me using Line 6 Central.

[psarkissian]

What silverhead said.

Line 6 Central isn't set-up for Variax right now, so use Monkey for checking and updating Firmware.

[kittyhooch]

On 4/9/2024 at 8:38 AM, psarkissian said:

80009000 is a MIDI time out error.

Using the Helix for an interface for update should work. What version Firmware is the Helix? 

 

It's 3.7. I always keep it up to date.

[psarkissian]

3.71,... very good.

Try using a Google or Firefox browser, and open Monkey using that,... if you aren't already.

 

 

[kittyhooch]

After trying everything I could think of I used HD Workbench to do a backup and the VDI cable works now. That was the primary issue as I think it is fairly good otherwise.