OmegaSlayer Posted Tuesday at 08:10 PM Share Posted Tuesday at 08:10 PM Tried to update to 3.80 and the Helix is stuck from 30 minutes n Update Message Server Started What do I do? Quote Link to comment Share on other sites More sharing options...
rd2rk Posted Tuesday at 08:18 PM Share Posted Tuesday at 08:18 PM Read the Release Notes? 1 Quote Link to comment Share on other sites More sharing options...
ncullen Posted Tuesday at 09:18 PM Share Posted Tuesday at 09:18 PM On my HX FX it's showing 3.7.1 and Boot Failure: res= -33 Device doesn't show in updater or HX Edit. Tried factory reset by holding buttons 6 and Tap on power up but to no effect. Quote Link to comment Share on other sites More sharing options...
GtrWizzle Posted yesterday at 03:38 AM Share Posted yesterday at 03:38 AM I'm having the same problem Quote Link to comment Share on other sites More sharing options...
jiml6 Posted 17 hours ago Share Posted 17 hours ago Try these steps to recover your unit. 1. Unplug the USB cable from BOTH the back of your Helix AND the computer. 2. Turn your Helix device off and on. It will most likely boot into a screen indicating something has failed and the device has entered update mode. 3. Reconnect the USB cable. 4. Launch Line 6 Central. In a failure state, the device will not connect to HX Edit. 5. Select your device and try updating to the latest firmware again. 6. If the update still fails, enter update mode by holding down the footswitch, button or encoders appropriate for your device when powering on from the list below and try the update again using Line 6 Central. Helix Floor and LT: FS6 & FS12 Helix Rack: Encoders 1 & 6 HX Stomp, Stomp XL & HX Effects: Page > Quote Link to comment Share on other sites More sharing options...
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