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Hello. I was wondering if any of you have experienced any issues with the headphone output of the Helix LT or Helix Floor? I have an Helix LT connected as an audio interface to my Windows 10 laptop. I only use headphones and like to jam along with YouTube and guitar pro and recently when I listen to a preset through my headphones connected to the output jack of my Helix LT, the panning/volume is all wonky and is not balanced with the right side noticeably louder than the left. The issue is across all my patches including factory and user). The issue seems to be volume related, if you crank up the amp or add a distortion block it seems to pan harder to the right and becomes very off putting. If you turn the volume knob below 12 o’clock the panning balances better, turn the volume knob up to 3 o’clock or to full then panning is almost hard right and I can hardly hear anything from the left as if you’ve have duff headphones. As a temporary work around I have to pan the output block at the end the chain by at least 30% to the left to balance the sound. I've tried different 1/4 inch adapters and different headphones, I have some in ear monitors and a pair of Beyerdynamic DT770 pro 250 ohm and the issue persists. I have even sought a second opinion from my wife who agrees there is Definitely a panning/volume issue. There is no problems when listening to music and videos from YouTube etc. It only affects my guitar patches. Also, this seemingly started happening out of nowhere. I do not recall making any changes to global settings, but perhaps that is where the problem is? I am updated to firmware version 2.92 and have been since it was released. Out of desperation I have completed a factory reset and even rolled back the firmware to 2.8 and reinstalled 2.92 with no joy and I am now worried it may be a hardware issue. Everything has been working fine until now. If anybody could help me figure this out, I would really appreciate it! Thank you.

So, HX Edit 2.92 will not open and all the patches on my Helix Rack mount disappeared. The solution I found to this, is to uninstall HX Edit 2.92 and reinstall it. While booting up Helix make sure there are no SD cards/USB Drives/Other Interfaces/Unnecessary external devices plugged into your computer, as for whatever reason Helix will try to pull information from it like it's Drive: C on your computer and will not load correctly on the Unit or HX Edit 2.92. This is very bizarre and I've read the forums, this is the only fix I found and am not sure what else can be done. I heard the programmers are aware of this issue I'm not sure if it's a Windows 10 problem, an internal battery was almost dead and went buggy from not being turn on in over 2 weeks or if it is a software issue but I'm just curious if anyone knows anything about the new patch update and when it will possibly be released? Btw, I'm runding newest version of Windows 10 on a Dell Inspiron 1500 with the Helix Rack Mount and HX Edit 2.92

Hi Line6, I think there is a big mistake in your instructions to 2.92 Helix firmware update: STEP 1—Updating HX Edit to 2.92 (assuming you haven't done this already) Log onto line6.com, download, and install HX Edit 2.90: macOS: https://line6.com/software/readeula.html?rid=9732 Windows 7/8/10: https://line6.com/software/readeula.html?rid=9731 You shoud write "download, and install HX Edit 2.92" instead of 2.90 ? Yes?

Hello everyone, Since I updated my hx stomp to version 2.92, I cannot use IRs of any kind. When I select them to add them to my effects chain, it gives me the following error (attached image) The same thing happened to someone else? I already tried to reset, go back with the updates and with the 2.8 I have no problems. Of course, I appreciate your comment. Greetings from Argentina.

Is the new command center capable of assigning a button to be a momentary switch? I've been looking for infinite reverb (e.g. Big Sky) out of the Helix for years. I could swear that someone told me I could create a momentary button, assign a reverb to it, and hold forever as long as the button is pressed. I can't find the post and I can't see how to do it. Is this even possible? Thanks.