Leaderboard

In Stomp Mode you can program each footswitch. Use Command Center to set up the footswitches to recall the snapshots you need.

On my Helix LT, never had this issue... connected via USB, saw the LT as a recording device and was able to get my guitar sound from it. Now with Stadium (also connected via USB), I can see an input device named "Digital Audio Interface (Line6 Helix Stadium XL)" that is enabled. No sound comes from it. I tested different "format" settings with no luck. Tried recording using OBS, Audacity and Cakewalk. Tried the "Microphone test" and the "listen this device" options as well. No sound at all. The routing in the Stadium is correct. My presets are sending sound to Matrix and I do have USB1/2 mapped to "Matrix 1/4'" in global settings. I see the signal just fine in the Helix mixer and I can hear it fine in my earphone. Downloaded and installed latest driver. Not sure what else am I missing... Any suggestions?

lwilliams, Have you created a ticket to "poke" support on this issue? The more of us havign this issue who create tickets the higher up the "fixit" ladder it will go. I have been restoring from backup. I may try resetting to default and then manually setting up the global EQ to see what happens. If I only use the default settings it seems to work as expected. I have discovered using the default settings works with the App. But once I restore the sync between the app and the Stadium is sporadic at best. I have been told they are working on the sync part for 1.3 and to wait for the next upgrade ( possibly right after NAMM if not just before or during). jpd

I don't think it's just hardware or onboard firmware issues that people are experiencing. The device is obviously phoning home for various reasons including attempting account login. More than previous devices, given that there is onboard wi-fi, this thing is going to be communicating with Line 6 servers. Proxy captures are going to happen in the cloud, not on the device. I don't know if any processing of Showcase audio files is happening in the cloud or if it's strictly handled by the Stadium app. But I think that some of the issues people are experiencing with regard to firmware updates, etc. are not just happening on the device but on the server side as well OR there is more potential for issues related to computer security like connections being blocked by firewalls, etc. I remember early on with my Helix floor unit, there was a period where I couldn't have a web browser open during firmware updates. And before the update process became pretty stable and easy through the Helix Edit app....it was a lot of reading and re-reading a long list of firmware update instructions for every release and it seemed like one wrong move and you were doing a hard reset of the unit.

Well, if you want to wait you'll still have to turn it on to get the new firmware. Might as well test it out first. If it's sane, try updating to the current firmware. Then you'll be ready to update to the next release comfortably when that happens. I don't believe it was a firmware issue. I expect you just got a lemon. It happens.

Line 6 is going to ship me out a new unit. Still kind of freaked out that the thing just went dark in a (seemingly) non-recoverable way. To be honest, I don't even want to turn the new one on until there's another firmware release but...we'll see.

My headset mic is set as default and I mentioned the software I'm using. Audacity mainly, but tried others. For comparison, If I just plug in my Helix LT, All works as expected... I can record just fine. If I do exactly same steps, but with the Stadium now connected, no sound comes through.

You've already tried a factory reset. You could try reinstalling the FW using the "Line6 Updater" which should have installed with HX Edit. Otherwise, open a support ticket.

I had a problem like this when I tried to use the Control C/D jack. To use the C/D jack for a switch, you need to change the C and/or D prarmeters from Ext Amp C/D (the default) to EXP In.

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Oh it's going back...just not sure if it's going back for good.