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Bug Fixes in 3.01 In extremely rare cases with specific blocks in a specific order, audio could become severely corrupted–FIXED In certain cases, the Delay > Glitch Delay can exhibit minor pops and clicks when placed on Path 2, regardless of where its Smoothing parameter is set (that is, not the good type of glitchiness)—FIXED Many other minor fixes and improvements It hasn't been pulled... it's still available as a firmware update from the site for the entire HX Series of hardware (HX Effects, HX Stomp, Helix, Helix Rack, Helix LT)

You are missing an important part.... I do not compromise for the sake of the audience, I just make sure they get the EXACT TONE I want them to hear. Again... you are missing something about what I am saying! I set up the tones I like... and make sure they translate 100% to the audience that way! "They get what I get"... and I know that because "I hear what they hear!" This is exactly what I've been saying all along! It is really hard to get that great "amp in the room tone" to translate to the audience.... and quite often, it doesn't! IMO the Helix makes it really easy for me to deliver a consistently great tone that I have control over! It isn't for me either... but the FOH is out of my control on any given night.

Just like many others things that eventually got added.... I stand by what I said.... '"we don't know one way or the other"...

In fairness, we don't know that one way or the other. Envelopes, LFO's, added synth capabilities, etc.... those are fairly active suggestions on IdeaScale.

1: NO 2: NO Why can't some people accept that there are many of us that found our way past amps and actually prefer it? IMO... It doesn't matter how good I make it sound "for me".... I have to rely on a microphone, placement and a sound tech with skills to make it sound even close to that out front where it really matters. I prefer to put my time and effort into what the people hear, not what I plan to enjoy by myself. Not to mention, the moment I'm on a tour requiring IEM's.... there is zero benefit (for me) to have an "amp in the room". Don't get me wrong... I love amps and own several. It's just not my preferred method. I'm also not telling anyone else they should ditch their amps if that's what they prefer. I can't speak for others... but I have no problems with dynamics, tone or feel and my ears are just fine! Actually... it's knowing what great amps sound like (through experience) that has helped me achieve that at the FOH with modelers.

You are right.... I know it was "viola" I was quoting. I just edited my post and that quote is now properly crediting "viola" as the author. Sorry about that!

I don't associate SAG with the EVH Brown Sound, that lower voltage did a lot more to the entire amp than create SAG The best example I can think of is Neil Young Cinnamon Girl or Rocking in the Free World. The chord hits... then swells to the full volume (ever so slightly). I'd call it spongy, not dynamic.... although a great players can use it to his/her advantage along with how they attack the guitar so I can see where the terms get conflicted. That exactly what SAG does. The harder you hit, the more it compresses... low notes are particularly noticeable. I believe the Plexi amps in the Helix are based on an early 70's "Super Lead"... those don't SAG in real life! Not stock! They have solid state rectifiers and more than enough power to handle what gets thrown at it for a signal. Amps with natural Sag are the Tweeds, some VOX models, the JTM45, Supro, and likely a few others I am not as familiar with in the Helix. The TWIN, the Hiwatt, the Plexi, the JCM800, The Mesa's, and most of high gain amps, etc... those don't SAG! IMO... the default settings within the Helix are usually a great place to start in regards to SAG if you want AMP accuracy. Just my 2 cents on the subject...

No update to HX Edit.... this is just a firmware update.

I just want to add to this.... I always run a simple "gain block' before the compressor which allows me to fine tune the signal level just before it hits the compressor. It's acts as a PAD (or boost) but is much more variable. My reasoning is that I find the stomp compressors on the Helix really aggressive (real models are as well) and squish notes much more than I like. Sure the blend is there, but that doesn't change the underlying effect.

I think it is also important to note that those are not IR's themselves.... it chooses type of block you want, but the block will be empty. The block itself is where you choose the IR.

Before you update, always do a full backup... when you update through HX Edit it forces you to do that. The global settings are included in that backup, and can be restored from there. If you only need to restore the global settings, then simply tell the restore to ONLY RESTORE the global settings :) If you are simply annoyed because Line 6 overwrites the global settings on some updates.... it is because new features were added to the global settings and it needs to initialized. As long as you have a backup before the update - it's a non issue!

There is way too much overthinking.... It's under warranty. Take it back to have it fixed or replaced.

Why would you be upset that Line 6 added something you might not use? The versatility of the machine expands the market share... the more people buy into the platform the more Line 6 can expand the platform with more updates. No harm in that.... you have found what you like. Last time I looked.... the Helix still has a few Plexi options (and some variants) along with several delay types, included some new ones in this update. They didn't take any of that away to add in PolyPitch.

Yes... it does work great for plus/minus 3 cents.... but not beyond that. The cents indicator adds "fine tuning" for plus/minus 50 cents, at which point it moves on to the next note. I have gotten good at interpreting the helix tuner... just as I have other tuners in the past. I'm just really lazy and want to make it even easier - LOL!

Let's make this clear for the sake of this thread.... I did not say that! Not in this thread, and not anywhere!

Because you say things like this.... :) Can you not recognize the condescending tone in what you say?

You make the assumption and the accusation (whether you realize it or not) that people can't hear it because their ears aren't good enough (eg: untrained ear) to hear it! When someone can't hear it... guess what? Sometimes they CAN'T HEAR IT!

Maybe we should turn the heat down in here! What we like is subjective, our hearing is not! We all hear differently, we all have different hearing deficiencies. Just because something exists, that doesn't mean someone will hear it! It's not always a the difference of a trained ear vs an untrained ear.... sometimes (more often than you think) the ears simply don't hear it!

Bars 3 and beyond have some very noticeable artifacts compared to bars 1 & 2. The guitar sounds pretty much the same.... but there are added artifacts that would drive me crazy on a soft passage such as this. I hear soft thuds, dropouts, and a little warbling. Don't focus on the upper ringing notes... it's the lower notes and what is behind everything where I notice it most. Where I might differ in opinion from @SaschaFranck is that in a louder environment when set in a mix I could probably live with it for a song or two, but certainly not in a solo setting.

Take a look at this Global Setting.... Global Settings > Preferences > Joystick Encoder.... The Firmware 3.0 update reset the global settings... it COULD just be that this setting got changed from what you were used to using. If it just "doesn't do anything".... then it is likely malfunctioning. From the manual: Determines the joystick behavior when a block is selected within the Home screen - signal flow. For “Model” (the default), turning the joystick knob scrolls through available models for the selected block. For “Selection,” turning the joystick knob quickly navigates selecting blocks across the signal flow. SHORTCUT: Pressing while turning the joystick reverses the current joystick behavior.

Quality of the effect aside.... if you are hearing the original notes and it's NOT the acoustic sound of the instrument (you do need to play louder to get over that) then something is wrong with your path! Can you share a preset so we can take a look and have a listen?

A major problem reported by just a few people would almost always be hardware related. If it were a software/firmware issue then it would effect everyone that loaded that version. Why are you not happy with the dealer? Do you think they knew this unit was faulty when they sold it to you? Was it a new unit with full warranty? If the dealer knew about it, why wouldn't they return it and get a new one rather than sell it to a customer who would most certainly return it... and probably be very upset? That makes no sense! OR.... was it a used unit with a short dealer warranty? If that's the case, give them a chance to fix it! Your thought process seems a little misguided.

If you believe YOUR problem is software/firmware - try a full reset on the unit. If the problem persists, try a fresh update - followed by a full reset! As long as you have backups you won't lose anything...

Yep... this is critical information to know. If by chance this is occurring through HX Edit.... I have always found it safer to press save on the Hardware. I used to get unpredictable results when saving through HX Edit... maybe it was my error, maybe it was a communications error, maybe a bug.... regardless... I have never had a problem if I saved on the hardware.

Don't let the name (amp packs) fool you... they are not selling you NEW AMPS, they are just selling you Presets of the Stock Amps that exist within the Helix. The stock amp it loads likely doesn't include a cabinet... that is where the IR comes in! The IR's that comes with the purchase are the speaker cabinets. If you don't load these, the preset will not find the correct IR and will not sound like it should! When the amp packs were first introduced it was up to you (the person that bought and loaded them) to match the preset with the IR location. Line 6 has since updated the Helix so a preset "FINDS" the IR (by name) as long as you loaded it on the machine. If the preset did not throw you an error (about the IR) then it is likely loading the one it needs.