HelixMan

Yes I tried it - will not run in W7. Error window pops up.

Yeah I know - why am I still using W7? 1) I'm old 2) my studio is running PT 10 HD on a rock solid W7 machine and I have a zillion projects stored and I just don't to mess with it. My clients love the results. So why would Line 6 Edit no longer run in W7? 3.70 runs fine in W7 - why the change?

Sorry if this topic has been already covered, but what would be the chances of a version of Helix Edit that would run on a Chrome book? Thanks!

Yes - very happy with the quality of GD presets - bought a couple packages a while back. The boutique amp package is exceptional.

I have not done 2.71 yet - 1 behind. I'll try that and see if the IR problem is fixed. I always read the instruction and fixes and follow the steps pretty close. I'll report back on this thread when I get it updated - make sure it's the latest driver/edit/firmware. Not gonna do a total reset again tho...

Mine are from Greg DeLuune made for Helix. A lot of guys on this forum have his IR's. They worked fine until I did that last update and did a reset. I've been doing updates all along since I got one of the 1st units in Oct 2015. But first time I did a factory reset. Maybe should not have done that.

Right - that's how it's supposed to work. The problem is the IR will not assign to the block for some reason. I did a full reset after that last update and had to re-import everything. Presets - no problem. IR's look like they import but when I assign to the IR block they won't take. The left/right slider shows only 1 IR even though the IR list at left shows they're all imported. The 1 IR is brighter than the rest in the IR list.

I was wondering if anyone has seen this: I copied my IR's into the IR list in Helix Edit and they show in the list but I can't assign them to their preset IR blocks. I used both import from file & drag n drop - same result. I noticed the font is dull compared to the 1 and only IR that would show up in the preset assign list. Thot I must be missing something - pilots guide was no help. Thanks!

Thanks - adding a signal path with aux as input worked. I had to make sure the signal path of effects for my guitar input was set to guitar and not multi as well. I did add a compressor block to the drum machine path to pump 'em up a bit. I thought of using a loop return but have not tried it yet. That would be a better universal solution than editing every preset I want to use. Next time I need to bring a slpitter cable on vacation!

On vacation with the family at a resort and brought the Helix (of course). Brought a drum machine to jam with figuring I'll plug it into the aux in and mix it with the guitar. What I didn't realize is it goes through the effects chain same as the guitar input. I can't find a function to bypass the aux it direct to the output. Any ideas how I can get a dry signal thru the Helix - not effected by the effects chain? Thanks!

Sorry, off the Helix subject here - We use the X18 Air as well but use the 6 bus outs for in-ear monitors 'cause we can each control the bus mix. Only issue we have is distortion and drop out when the whole mix is in full swing (on-board compression I believe). Although the recording quality in great! Anyway, wondering if you dealt with any distortion issues monitoring wise - any insight? I have though about taking the X18 mix and remixing my Helix separately into my in-ears, or going right mix, left Helix b/c the bus-outs can sound like mush with a 6 pc band.

Just picked up an XT Live used and trying to determine if a problem is me or the unit. Everything seems to work after installing all the updates except the volume pedal. Wah was initially only going 0-36% so I calibrated the pedal using the power-up, hold bank-up and push amp method which restored the wah to 0-100 % and now it works fine. I have volume/wah assign to pedal1 / tweak to 2, but when I switch to volume from wah there is no response. Switching back & forth the wah responds but no response in volume pedal mode. I have it connected via USB in Win7 and running the edit program and can see the visual knobs. Hoping to find a solution here...

Thanks for the post - just picked up a used XT Live and had the same issue. Wah only went up to 36%. It's working correctly now - BUT...I can't get the volume pedal to respond / read. I set the config to both wah / volume on the onboard pedal 1 and tweak pedal 2. The wah works and when I switch to volume nothing - I have it turned on. Any help - thanks!

Yup, noticed it on mine this past weekend - what da... Did a bunch of troubleshooting, then powered down & back up and it seemed to help. I'll be listening for it now... Hopefully Line 6 guys can address it.

I noticed some similar low level distortion this past weekend. I was most noticeable at low guitar volume - when a note is about decayed. I did some troubleshooting as well - switching guitars, presets, global EQ, etc. Mine also did a random preset rebuild a few days after installing 2.01 a few weeks back. I powered down & back up and it seemed to have gone away. But I'll be listening for it...

I checked the links out. Not a graphics setting problem on my Win 10 laptop - tried turning inactive scroll on/off - no difference. They're just not there, except briefly on the preset list. Actually my Win 7 studio PC shows the scroll bars just fine (should have double checked before posting). Any other suggestions please post...

I'll try these next time I have the Helix connected and update the thread. In my case the scrollbar is indeed missing, not como'd by like colors, but hopefully there's a fix in the links...Thanks!

Hi, I’ve had this problem of missing scrollbars with the Helix application program since day 1, and I’d like to ask if anyone has a solution, or maybe I'm overlooking something obvious. How do I get the scroll bars to show up and stay showing? In the preset window it only shows up briefly when I down arrow passed the bottom preset and then quickly disappears - before I can get to it! In the editor window it will not show at all – so I can only get at the first 3 effect parameters­­­­­. Everything under that is hidden and I can’t find a way to get at them to adjust. I run the editor app from a Win7 PC in my studio and a Win10 laptop – same problem on both. I'm attaching a screen shot. Thanks!

Hey thanks for the response - in my case I didn't get that far. Still running 1.02 firmware on the Helix. I had just upgraded the app and was exporting my preset folder when the error happened. So I'm inclined to believe it's the ap so I think the only thing to do is a complete reinstall of the ap. I need to do the export before the firmware upgrade. If that works I'll post an update.

Helix App Error "Request for device operation failed; returned NACK"??? I was in the process planning to install the firmware upgrade 1.03 so I installed the Helix App upgrade to 1.01. After the upgrade it won't export a bundle and freezes. I'm running in Windows 10. It finds the Helix and shows all my presets. I go to export and name the file the it goes to work - 10 seconds later gives me an error message: "Request for device operation failed; returned NACK" No bundle file and the the app will not close after the error. Restarting did not clear it up. I have a lot of hours into my presets so can't upgrade unless I can import 'em back. Any help?

I want to install the firmware upgrade 1.03 so I installed the Helix App upgrade to 1.01. Now it won't export a bundle and errors out. I'm running Win10. It finds the Helix and shows all my presets. I go to export and name the file the it goes to work - 10 seconds later gives me an error message: Request for device operation failed; returned NACK No bundle file and the the app will not close after the error. Restarting did not clear it up. I have a lot of hours into my presets so can't upgrade unless I can import 'em back. Any help?

Same here - last week when I completed the 2nd update with holding FS9 & FS10 during reboot, and then importing my exported user preset bundle - and found it moved some preset names in my user bundle again. What-da...? I have some made-from-scratch presets stored in 01A through 02A. They import back in OK. Then there's some blanks "New Preset" (02B - 02D). I had some copied factory presets that I liked in my user bank 3: 03A - 03D. The presets are still there - but the preset names shifted down 1 preset after the first update. Now after the 2nd update they shifted another preset down. So these factory copies are now mismatched. 02D has a name now - but no blocks. The blocks for that name are now 2 presets up where I originally copied it. I guest it could be in the export/import process something gets skiped if you have groups of blank user presets in between stored presets? I know this sounds like the "who's on first" rutine but anyone else experience this - preset names moving after update/reset? Linie 6 experts, any explanation? Thanks

Just completed the 2nd update with holding FS9 & FS10 during reboot, and then importing my exported user preset bundle - and found it moved some preset names in my user bundle again. What-da? I have some made-from-scratch presets stored in 01A through 02A. They import back in OK. Then there's some blanks "New Preset" (02B - 02D). I had some copied factory presets that I liked in bank 3: 03A - 03D. The presets are still there - but the preset names shifted down 1 preset after the first update. Now after the 2nd update they shifted another preset down. So these factory copies are now mismatched. 02D has a name now - but no blocks. The blocks for that name are now 2 presets up where I originally copied it. I guest it could be in the export/import process something gets skiped if you have groups of blank user presets in between stored presets? I know this sounds like the "who's on first" rutine but anyone else experience this - preset names moving after update/reset? Linie 6 experts, any explanation? Thanks

I seem to have the opposite problem with the app - mine runs fine on my Win10 Laptop but locks up on my Win7 studio PC - the I want to back up and update from. I can live with that I guess. After I did the back up and update I restored my presets and on 1 bank it assigned the names on the scrbble strips wron - shifed all 1 space left. So the 1 on the right end ended up blank. But the presets were in the correct place. Like Plastal... said above, probably best to sit tight for a bit and give'em a chance to work on the bugs. Gawwuf I'm assuming you did the factory reset at startup holding the 2 buttons down yea?

OK spoke too soon - found footswitch assign in the manual and figured out item 1. My bad... Still need assistance with item 2 - poured over the manual on controller assign which does work, except for actually hearing it audibly.