datacommando

Hi, Looking at the Helix Native Pilot’s Guide 3.80, it would appear that the function of Favorites is to simply save “Blocks” which retain any of the values you dial in as a “favourite” starting point for that particular block, You want save a delay block with settings that are different from the factory preset - for example you want a delay time 500ms with a feedback setting of 70%. Add that to a Preset and it retains the values you set. Again, by reading the user manual it does mention that Snapshots, are applied to blocks that exist within the “Preset”. ”Within Helix Native plugin, it is possible to create & customize up to eight “snapshots” within a preset.* Snapshots can store a set of options (a block’s bypass state, snapshot-assigned parameter values, and tempo settings), and then recall them without the brief lag time and audible signal drop-out typically associated with changing presets.” Then, later on page 39, there is this note. ”NOTE: All snapshots assignments and settings are retained within the current tone’s preset until another preset is loaded within the plugin. If you wish to retain all your snapshot assignments and settings with the preset permanently, be sure to use the File menu options to Save your tone to the Presets Library or Disk. The snapshot that is in use when you save your preset is the one that is recalled when the preset is loaded again.” As you can see from these quotes - Snapshots and their parameter values are applied to selected “Blocks” and are actually part of a “Preset”, not the “Favourite”. Hope this helps/makes sense.

Hi, Apparently not, see Global EQ - Page 58 - HX Stomp XL 3.80 Owner's Manual - English. Hope this helps/makes sense.

Hi, ”Don’t know why it’s just occurring to me to make this request but here goes.”. No - Neither do I. This is a user to user forum. There are no Line 6 staff here and only very occasionally do they visit these forums - (See the “sticky comment” in the black banner stripe at the top of this page entitled “Welcome to the Line 6 forums”). Also, they would appear to be rather busy at the moment with the Helix Stadium XL launch. (Note: I’m sticking with my Helix). Oh, I really love this part of your comment - “Not much missing from these devices but this would absolutely streamline my setup.” - especially the “my setup” bit. Very considerate of you to think of other Helix users, even though we are 10 years down the line, you think Line 6 would drop everything to streamline your setup. Try posting your request over in the Digital and Modeling Gear - Helix section on TGP, or the Line 6 Facebook page and see what happens there! Jeeziz, I despair! Hope this helps makes sense

Hi, It’s not quite clear from your post if you did a clean install on the new MBP, or if you went through the Migration routine of transferring the files from your previous Mac. Either way, it seems that something has screwed up. You might want to check trough these couple of threads to see if it can get you functioning once again. See my comments about deauthorising your old computer, then the info about doing a clean reinstall of HX Native. Hope this helps/makes sense.

Lots of options of scenes with variations of amps and FX, but limited to having only 4 blocks available in the signal path - eg: Overdrive/Amp/Delay/Reverb. Who is this stuff aimed at? Nope, not for me, they are all becoming very similar, especially all those cheapo Chinese boxes. Likewise, the Stadium units that look like Line 6 decided to resurrect an updated version of the old Stagescape mixers and bastardise a OG Helix by gluing it on as an afterthought, along with some capture function - I will stick with the Helix floor, it will probably last another 10 years, just fine.

Oh, yes they have! Follow the advice given in the post above - check The Gear Page website, or the Facebook Helix Family group. https://www.facebook.com/groups/line6helixusergroup/ Hope this helps/makes sense.

Hi, I’m not sure, but you may be experiencing this (link below). It was mentioned that there might be a bug, although the comment from @codamedia says that the issue did not happen on his hardware LT and Stomp, which seemed to indicate this may be more a software glitch than a real bug! Hope this helps/makes sense

Try this one. There’s a video. @PeterHamm appears to be rather busy pushing his new Helix Stadium XL to the max DSP wise, judging from his latest posts over on Facebook, but you could maybe give him a shout directly. Pax!

Hi, Nigel, As usual - a trawl through the older posts can be a big help. Here ya go! Peter Hamm has posted lots of stuff about using acoustic IRs, but he seems to no post over onthe Helix Facebook group. Give him a shout! Hope this helps/makes sense.

Hi, All the reasons why HX FX doesn’t have amps, or cabs, are explained in the previous posts above. This far down the line, and with the new flagship Stadium model about to launch, the chances of Line 6 adding cabs to the FX only unit are probably less than zero. Furthermore, the chances of anyone who could implement such a change are equally low. This is a user to user forum. There are no Line 6 staff here and only very occasionally do they visit these forums - (See the “sticky comment” in the black banner stripe at the top of this page entitled “Welcome to the Line 6 forums”). Hope this helps makes sense.

Hi, Helix Stadium is a different beast and according to this quote from Digital_Igloo (Eric Klein) the situation regarding the editor is thus: “Wi-Fi to desktop is first, followed by tethered USB. Can't talk about what might come after that but feel free to infer.“ You will also need to export all you old Helix presets, etc, for them to be transferred to the new Stadium unit - see video below. Hope this helps/makes sense.

Hi, I guess you hit one of the barriers of being an early adopter of the Mac OS 26 (Tahoe). Apple updates are known to break things that previously worked without issue. A new OS every year - same old story, try complaining to Apple, as HX Edit was released almost a year before Tahoe. From the HX Edit download page: HX Edit 3.82 (released December 3, 2024) includes the latest graphic updates. Please copy and paste or open this link in a browser of your choice to view the full 3.80 release notes. Compatible OS: Mac OS X, macOS Big Sur, macOS Catalina, macOS Monterey, macOS Sequoia, macOS Sonoma, macOS Ventura GET DOWNLOAD Hope this helps/makes sense.

Over, and above, once more, Sir!

And then a recall notice!

Ah, it seems there is more to it than first appeared. Anyhow, this is a very old thread (link below) on TGP, but it contains stuff pertinent to what you say about getting Frank to solve it. A few days back someone posted about a busted Exp pedal on a Helix LT, and how to raise a ticket about fixing it. If you are that guy, “ago1979” try again, it you’re not that guy, still try by targeting Frank R directly on the thread. He is the Senior Director of Operations -Yamaha Guitar Group. https://www.thegearpage.net/board/index.php?threads/paging-frank-richotte.2051371/#post-42265023 Sorry, I have run out of ideas now.

Hi, again, You may want to read through this: https://europa.eu/youreurope/citizens/consumers/shopping/guarantees/index_en.htm#inline-nav-1 It would appear to me that the same rules apply in the EU as in theU.K. When you buy a product, your contract is with the seller, and the seller must repair or replace them at no cost. They must also do this within a reasonable time and without significant inconvenience to you, if not you are entitled to a full or partial refund. The thing that confuses me with your situation is that you sent your Helix LT to the service center in April. Someone, somewhere authorised that to to happen. You must still have the email, or whatever, that told you to do this, and also authorised the service techs to accept the job of replacing the faulty unit. Surely this information will contain all the relevant names and authorisation numbers for you to be able to chase this further up the line. If you contact the service centre and you get the reply that they cannot help, simply ask to speak to the Service Centre manager. If the manager still cannot help, then ask for the name and contact details of their superior, and raise the issue with them. Still no progress, ask for the contact details of the top person who can do something. Don't let them bullsh!t you - Don't give up! This situation is outrageous and should not be happening. Try kicking up a fuss on the Facebook Group - they have almost 47,000 members that you could potentially reach. See if you can get them onside. Line 6® Helix® Stadium® Family User Group OFFICIAL and ORIGINAL https://www.facebook.com/groups/line6helixusergroup Hope this helps/makes sense.

Hmm… six months, that’s quite extraordinary! You mention that you’re in Europe, but no precise location, but the main Yamaha HQ for U.K. and Ireland is based in Milton Keynes. Their website contains a lot of information about the “Yamaha Guarantee for customers”, and how to deal with a situation such as “What to do in a Warranty/Non-Warranty Case?”, which might be worth following up. This seems like an issue that requires taking right to the top - especially since you have been told the faulty product will be replaced. Don’t know how it works in the rest of Europe, but in the U.K. we have the “Sale of Goods Act” (The Consumer Rights Act 2015) where items sold to consumers have to be of “satisfactory quality” and “fit for purpose”. They have legal responsibility to sort this issue out, and in the U.K. the threat of the “Small Claims Court” usually gets the ball rolling. You might also like to remind Yamaha of their “Making Waves” brand promise- you can make a few waves of your own! Hope this helps/makes sense.

Yeah, most of us in here are up to a challenge (most days), but pressing software to try to provide a solution, and to do something it is not designed to do, is possibly a step too far. I’m not saying that what you contemplate doing is impossible. No, rather it would be extremely convoluted to produce, with no distinct advantage over what can already be done within the plug-in. If you want to run 4 CM, with a real amp and cab, hardware is the way to go. If you want to run software, then you need to realise its limitations. Even though digital audio can be a steep learning curve, I’m surprised to discover that you say it took you days to get a sound out of Native. It’s straight forward enough, and functions much the same as any other guitar amp/fx sim plug-in. Stick Native onto the track you wish to process, select a preset and press play. You should now be hearing the modified audio in glorious stereo. Play around with the preset, turning on, or off, various blocks and mess around with whatever parameters you wish. All this in the knowledge that your original audio remains intact. Just don’t overdrive the input to Native. One thing that immediately springs to mind from reading your reply! You mention that you have been happily using Native for quite sometime, but listening on headphones (the type and impedance can be very important). Then you patched in your Peavey - result, audio Nirvana. Welcome to the non stop “amp in the room” saga, and probably a smattering of Fletcher Munson. You may want to check out this blog post from Eric Klein (Digital_Igloo) for a little insight on why your playback system is very important. https://blog.line6.com/2023/09/15/eric-klein-at-least-half-of-your-modelers-sound-is-determined-by-your-playback-system/ Oh, yeah - regarding your “@Line6 comment” - due to the fact that anyone working on this stuff is tied by NDAs, you will never know of any future plans. Also, they currently seem very involved in getting the new flagship hardware into stores. Furthermore, this is user group and Line 6 staff very rarely visit here - see the black banner at the top of this page - “Welcome to the Line 6 forums”. If you need to contact anyone who might be able to help, then check the Digital and Modelling section of The Gear Page website. Basically - don’t hold your breath! Hope this helps/makes sense.

Hi, First up - as noted by “@silverhead” in the post above - it’s a really big help to know exactly what your current set up comprises of. Having said that, regarding your 4 cable for Native idea, I really have to ask - WHY? I see that this is your first post, and therefore I feel the need to ask if you have already purchased Native, or are simply checking out the demo version, because your concept makes no sense to me whatsoever! Why make life difficult, trying to patch into an external pre-amp and amp, when Native contains 94 modelled amps, many of which are very esoteric, or boutique, and that the average user will have no real world experience of using, or probably even having heard. Surely more than enough for the general user in any configuration. I say this because Helix Native is the software “brain” that is inside all the hardware units. The hardware devices are fitted with all the necessary connections to run 4 cable setups with real world amps. The software doesn’t have those options, which I think would make your concept probably “to hard to bother”. As a Helix floor owner, I bought Helix Native at a discount when it was first released way back in 2017. Hardware and software, almost identical, but designed to perform different tasks. For me Native lives inside Logic in my Mac, for essential re-amping dry tracks, and testing various audio options without the Helix being connected, or applying to soft synths. If you want to run 4 cable rigs the easiest solution is to buy a HX Stomp, and then buy a discounted version of Native as an extra option. When Native first launched there was a whole bunch of people who seemed to think that it would be a cheap way into being able to gig without paying top dollar for the hardware. Some managed to create fairly reliable performance platforms that way. Although, they soon came to realise that in order to use the stuff effectively it required additional equipment, for example an audio interface and speakers, plus a MIDI controller like a Behringer FCB1010 to have access to foot switches and expression pedals. The fact that the software doesn’t have physical Send/Return, and FX Loops, or a Looper block is covered in the Helix Native Pilot’s Guide v3.80. https://line6.com/data/6/0a00051afef2673cd2e8a197b/application/pdf/Helix Native Pilot's Guide 3.80 - English .pdf Suffice to say, after 10 years of almost daily use of a Helix, and 8 years of Helix Native, I have never felt the need to attempt such a convoluted set up as you have suggested, but you must have your reasons. Hope this helps/makes sense.

Hi, I generally wouldn't recommend this, but in your case it may be a good place to start. Click on CUSTOMTONE in the menu above, then scroll down and click on the HX Stomp icon. Next type "NUMB" into the search option and see what pops up. Select a few of the 5 Star rated files to download. Repeat the search function by typing in "U2". Check out the presets, which will have you laughing with joy, or crying in despair. At least you will have an idea how some other users have tried to reach the "sound in their heads". It should give you a place to start to modify things to suit the sound in your head. Have fun! Hope this helps/makes sense.

Hi, Short answer - No! The Helix family of products are based on a completely different modelling engine and are not even remotely compatible. Over the past 10 years of Helix, many folks have tried, and failed, to recreate patches from earlier Line 6 modellers. Even if you think that loading an older preset into Line 6 Edit, and making a note of every detail of the settings of every component of the patch, and then using those details to rebuild a preset in HX Edit for your unit - it will not work! Don’t waste your life - learn how to build presets using the newer models. You will be far happier, far sooner! Oh, yeah, I started out with the old Red Kidney Bean POD, and I still have a POD XT Live and a POD HD500 gathering dust in the corner of my studio, but bought my Helix Floor back in 2015 and use it almost daily. It’s a world of difference. Tools for the job. Hope this helps/makes sense

When seeking assistance from other users, it’s a good idea to provide as much information as possible. You stated that you have tried using both Mac and Windows machine to connect without success. You didn’t mention what level of OS is running on these computers - it may, or may not be relevant. You also didn’t say if this is the first time you have tried to connect, or if you have had it working previously without issue - if so, what changed? Regarding the Windows machine. Avoid using a USB Hub! You should be aware that on some PCs the front USB ports can behave like a hub and it is recommended that you connect to a USB slot on the rear of the machine? This rear port is most likely mounted directly to the main board and is probably a more stable connection. Furthermore, if you are trying to connect HX Edit on the PC, please ensure you are using the latest drivers for the software and that your version of HX Edit and the firmware on Helix device are on the same revision. Also, (more USB voodoo), just because the USB cable you're using works with your printer (or whatever) doesn't necessarily make it suitable to hookup to your Helix. Ensure you USB cables are designed for data transmission, some are for charging only. Check all your cables if you are suffering drop out. Over the past 10 years, this place has become full of threads regarding flakey USB, but there are still many thousands of happy Helix users who never seem to have USB problems. I don’t understand how you cannot raise a ticket with support? You must be able to access your account details, as you are obviously logged in to be able to post here. Please try again. Hope this helps/makes sense.

Hi, I got a little bit of time this afternoon to fire up Reaper to start to check out your MIDI issue. It has been such a long time since it had been loaded Reaper decided to collate/update all my plug-ins - around 300 including, my software instruments. Anyhow, it crossed my mind that you didn’t tell us what MIDI controller you are using to transmit the Control and Preset changes into Reaper. So, while Reaper was trawling through my VST/ AU folder, I had a quick look on YouTube and found this video. Not sure if this will cure your switching problem, but it seems to work just fine for this guy. Hope this helps/makes sense.

Hi, When weird and unexpected things happen the first line of defence is to perform a factory reset: - Helix LT Reset Options Helix Floor/LT Button Combination Description 2 LED light Fun 3 & 4 Test Mode 5 & 6 Global reset 7 & 8 Reset setlists to factory, Keep IRs 8 & 9 Reset setlists to factory, Clear IRs 9 & 10 Reset setlists to factory, Global reset, Clear IRs 10 & 11 Upgrades existing presets to latest format 11 & 12 Clear current preset 5 & 12 Clear setlists, clear IRs, Return system settings to default 6 & 12 Safe boot mode To use Reset Options: Power off the Helix Hold the desired button combination Power on the Helix Release the button combination Please note: Buttons are numbered from top left to bottom right. Note: If this doesn’t clear the problem, it maybe advisable to reinstall the Firmware. You didn’t mention what version you have in your LT, but upgrading to the latest version (3.80) helps to fix various known bugs. Hope this helps/makes sense.

A little late with the reply, but I’ve been out of the loop for a couple of days, and got a funeral next week. Ho hum, nobody gets out of here alive, and at our age I sometime you wonder if there is any point in leaving the cemetery! Yup, I’m a Mac jockey, but mainly with Logic, although I do have a few more DAWs (Reaper, Studio One, Ableton, GarageBand, Avid PTools, etc.) available as test beds for situations such as this. I will need to check this out when I get into the studio, and like you I generally use Native for re-amping duties rather than MIDI automation. First I will have a look at the Dropbox video for any clue. This may require some head scratching, unless anyone else can jump in on this a little quicker. L8rz