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Everything posted by datacommando

  1. Hi, As you have noted, this issue is not on all presets, but “on many built-in and some custom presets”. Therefore not auto gain as such. Helix doesn’t have any AGC - best guess is, like others here have commented, probably due to some sort of compression or gating on the signal. Heavy compression can cause that “breathing”, or “pumping” effect. Hope this helps/makes sense.
  2. Hi, No, your POD Go presets aren’t not compatible with any of the HX family of products - even though they use the same HX Modelling technology the presets are different file formats and not transferable. You could make notes of all your POD presets for each component in the signal chain and attempt to recreate them in the Helix. That way you’re not really having to recreate them from scratch because you can reference your notes as a cheat sheet. Hope this helps/makes sense.
  3. Hi, Not sure if this is of any use, as it isn’t quite the feature you’re asking for, but it is possible to create your own default setting for any of the bocks. From the HX Edit Pilot’s Guide - page 34. Configuring a Model’s User Defaults If you find yourself constantly re-tweaking your commonly-used models, you can save any model’s settings as its new defaults (excluding Input, Output, Split, or Merge Mixer blocks), so the model shows up that way every time you add it to a preset. Choose any model and tweak it exactly how you like it—including any of its parameters and bypass state (existing bypass, MIDI, snapshot, and controller assignments are not stored with the User Defaults). With the model’s block selected within the Signal Flow, right-click on the block and choose User Default. All your current parameter settings are now saved as the default for future uses of the model. (Existing presets that already include the model are not affected.) Hope this helps/makes sense.
  4. Hi, When you download the zip file “HLX-095-MARS-74x-TM-HX-Patches-V1_0”, it should unpack into 2 folders and a Read Me text file. One folder is named “Patches”, which contains another 3 folders (Helix, HX Stomp and POD Go) that contain the relevant Presets for those items of hardware. The second folder is named “IR Tone Match” that contains “WT MARS 74x TM HX.wav”, the IR file needs to be assigned to the specific location in the IR Library. Either the Helix, or the HX Stomp preset should load into Helix Native without any issue, even if you don’t turn off hardware compatibility, but you also need to load the IR into the correct slot as noted in your post. Hope this helps/makes sense.
  5. I’m not sure why the Privacy setting should be a problem - that is usually only relevant to apps that are using the built in microphone, and as you’re not using that for input/recording, well I don’t see the issue there. I have been using Macs right from the Plus, but I have refused to do the update to the newer OS from Apple simply because I use this stuff everyday and I really don’t want to end up in the same situation as you. I’m still running Catalina and Logic 10.5 (if it ain’t broke etc.), so I’m not sure what is causing the problem you have encountered. I even had an email this morning from a Logic user advising people not to be an early adopter of the new Apple Sonoma (Sunburst). I realise that you say you switched from an iMac to. Mac Pro and now you have problems - other than the computer hardware what else changed?
  6. Hi, A couple of things to check would be that you need to ensure that the Audio preference in Logic are set correctly - to accept audio in from the Helix and that your other audio interface is set for output. This will also need to be set in the Audio MIDI Setup Utility app, which has the ability to configure multiple different ins and outs as an aggregate device. Other than that would require more info on your actual AI hardware and Mac OS. Hope this helps/makes sense.
  7. Hi, It would appear that the HX Edit Pilot’s Guide is only available in English or Japanese at the moment. Also, the blocks in the signal flow are shown with the generic term for that particular block, “Dyn, Dist, Delay, Amp. etc.”. Selecting any specific block (click on it), “Amp” for example, will reveal the actual “Amp” model used in the lower right section of the HX Edit GUI window, where you can the edit any, or all, parameters for that item. So by simply selecting a block “you can see right away what's behind it” and edit it. Hope this helps/makes sense.
  8. Hi again, Correct, and that was my point entirely. You use Preset mode to select the preset you want to use (you don’t need to stay there), and once you have done that, you switch into stomp mode where you can turn on, or off, various effects as and when you need to use them. Snapshot mode allows you to create “Presets within Presets”, and that will let you add a 3db boost and some echo to a single footswitch - no problem. Snapshots alllow you to control up to 64 different parameters within a Preset. The advantage of the Command Centre is that you can essentially assign “whatever you want” to control “whatever you want” very easily. I guess you might have being “overthinking” the whole thing. It’s quite easy really. Hope this helps/makes sense.
  9. Hi, No problem - happy to help, and good to know that you managed to fix the issue and are up and running. Enjoy your updated firmware.
  10. Hi, About 20 seconds into this video, Steve says that he uses this “Stomp” set up in preference to all the other options. He also says that you can configure the set up to chose other presets from one of the foot switches assigned in the Command Centre. It’s a different approach to using Presets, Snapshots, etc., but it is worth considering this idea. Hope this helps/makes sense.
  11. Hi, There isn’t a fast scroll function available, possibly because then people would complain that other members of the band have to wait while they hit the appropriate one, after scrolling past too quickly. Anyhow, it might be advisable to arrange your presets into a more manageable list in HX Edit which would give you 4 presets almost ready to go in each bank window. If you know where your various scattered presets are located you could switch back to BANK mode to scroll through 4 presets at a time rather than individually. Find the BANK, then switch back to PRESET mode to select the one you need. I guess, ultimately your Presets for a gig need to be more organised, but there will always be a situation where you need to leap to a preset that is not in sequence - solution, don’t ask for audience requests. From the HX Stomp XL Owner’s Manual: When set to “Presets” or “Snapshots,” FS1 (BANK ) and FS4 (BANK ) change to PRESET / or SNAPSHOT / , where pressing either switch instantly selects the next/previous preset or snapshot, without a bank queue. This is useful if you’ve programmed a fixed set list for your show and just want to increment through all your presets or snapshots. You can also cycle through all three switch types by pressing and holding both the and switches for two seconds. At any time, press and hold both FS1 and FS4 to cycle through BANK / , PRESET / , and SNAPSHOT / . Note that this setting affects the Up/Down Switches for Preset mode as well as Stomp mode (when the “Stomp Mode” option on page 1 is set to “4 Switch”) Hope this helps/makes sense.
  12. Hi, If you’re having trouble triggering this automatically, then do it yourself with a volume pedal. Result - total control. Hope this helps/makes sense.
  13. Hi, There are lots of Print on Demand options available that may be worth investigating.
  14. Hi, In situations like this it is a good idea to let others know what revision of the firmware is installed in the unit. You say you tried “updating and manually resetting everything”, but don’t say how you attempted this. Did you do a “Safe Boot” and offline installation of the latest firmware - it is totally clear from your post? Other than a few people encountering the Blue Screen Of Death on Windows computers during some updates, the only other reference to something similar is from 2015 when a few users encountered a Black Screen Of Death on the hardware prior to firmware v1.02.2 which was fixed pretty darn quick. I tried to download your attachment, but when I do, it is a generic .php file with no image. Best guess - it’s something serious (beyond the scope of anyone in here) - in this situation I would raise a ticket with Customer Support. Hope this helps/makes sense.
  15. Ah, O.K. - check this video from Steve Sterlacci which may answer your question about Command Centre. Steve has done lots of videos on this subject, so you might want to look at some of the others too. Hope this helps/makes sense.
  16. Hi, If you are considering either the HX Stomp, or the HX Stomp XL, maybe you should have a read through the Ownwer's manual for the information you require. HX Stomp XL - available here in English, French, Japanese and German: Also the HX Stomp. Hope this helps makes sense.
  17. Hi, The difference in tone that you mention could be due to an impedance mismatch between the HXFX and the Blackstar. First you should check what impedance your AMPED 1 expects in the FX Loop. If it is Line level and you have the HXFX sending instrument level then that could create a loss of signal strength and tone. If it is not an impedance issue and you genuinely regard this as a bug, you really need to open a ticket with Customer Support and bring it to their attention. Sadly, there are no Line 6 staff here, and only very occasionally do they visit these forums - (See the “sticky comment” in the black banner stripe at the top of this page entitled “Welcome to the Line 6 forums”). Hope this helps makes sense.
  18. The firmware remains at v 3.60. As noted by @PerS in the post above, v3.61 is a purely "Bug Fix" update to both HX Edit and Helix Native. HX Edit 3.61 Release Notes HX Edit 3.61 (released May 30, 2023) includes bug fixes and additional improvements, and is strongly recommended for all users. Customers on macOS Ventura 13.3.1(a) or later: This update must be downloaded from A change in this version of macOS introduced an issue which causes HX Edit to no longer show available Firmware or HX Edit updates. This is resolved in HX Edit 3.61. Bug Fixes in 3.61 Updates would not appear as available for users on macOS Ventura version 13.3.1(a). EXP Bypass Toe Down Behavior parameter was reset to Heel Down when copy/pasting a preset, exporting/importing a preset, or restoring from a backup. Bass cabinets incorrectly displayed guitar microphone graphics. Other minor fixes and improvements. PLUS: Helix Native 3.61 Release Notes Helix Native (released May 30, 2023) includes bug fixes and additional improvements, and is strongly recommended for all users. Bug Fixes in 3.61 Bass cabinets incorrectly displayed guitar microphone graphics. Other minor fixes and improvements. Compatible OS: Mac OS X, macOS Sierra, macOS High Sierra, macOS Mojave, macOS Catalina, macOS Big Sur, macOS Monterey, macOS Ventura
  19. Hi, If you got that to work for you - fine, but in a recording situation, possibly not the most ideal. For example, when recording, you probably don’t need your PA to be connected and powered up, and unless you are recording a live performance you don’t require USB out. You could be better off just using you dedicated studio monitors. The Helix can handle 8 channels of USB audio, and specifically, USB 7 is for a DI guitar signal and USB 8 is for a Microphone DI. This allows you to record dry, unprocessed audio from both the guitar and mic, giving you the option to re-amp the guitar/vocal take using Helix Native, and also additional plug-ins to further enhance your recording. Generally, my recordings are guitar only into Logic Pro, with the fully processed stereo signal recorded from (Multi) USB 1&2, with another track set to record the direct injected dry audio from USB 7, but you get the basic idea, yeah? The audio from USB 7&8 is tapped off prior to any processing and doesn’t need to be set on the output blocks. You could have the stereo Guitar output from USB 1&2, the processed Vocal on USB 3&4, and simply add 2 mono tracks in your DAW (Ableton) to record the dry inputs from USB 7 and 8. Various aspects of setting up and using USB for recording are featured on pages 68-71 of the Helix Owner’s Manual. 3.0 Owner's Manual - Rev F - English .pdf Hope this helps/makes sense.
  20. Good to know you managed to fix the issue. Search can be quite hit a miss, not just on here, but right across the interwebs. I generally stick to Helix Native for the amp plug in, even though I do have other options. In fact I had an email from NI only a couple of days back want me to up grade to Guitar Rig 7 Pro, but I have just bought the upgrade to Synth Anthology 4 - too many choices. Oh, yeah - is this the next big thing for hardware? Everything is starting to look and sound alike!
  21. It’s now over a month since your first post about this situation - that time would have been better spent having it fixed. The comment about the power supply may have been a mistake, possibly a little confusion with the HX Effects unit as the post has Helix Multi Effects in the title. The HXFX device does require an external power supply. Your Helix floor has an internal power supply that connects to the main power via an IEC C13 socket. This sound like it requires a technician to check it out and fix it. Hope this helps/makes sense.
  22. Hi, Oh, I agree, but the OP specifically mentioned an Ernie Ball volume pedal. I mistakenly pointed to the video which showed a different Ernie Ball model. Mea culpa. Tools for the job! BTW. I have been using 2 M-Audio EX-P pedals with my Helix floor, almost daily, since 2016. They a very inexpensive and do the job. I refuse to pay extremely silly high prices for a variable resistor with a treadle. Oh, yeah, I also have another 2 M-Audio units with my Arturia KeyLab Controller Keyboard for Sustain and Expression. No problem - they work just fine - simple as that.
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