datacommando

Hey, mwrigor, about the HX Stomp request! Just thought I'd let you know - you're shouting into an empty room! There are no Line 6 staff here and only very occasionally do they visit these forums - (See the “sticky comment” in the black banner stripe at the top of this page entitled “Welcome to the Line 6 forums”). This link is where you need to go to have any hope of your suggestion being seen by anyone from Line 6: https://line6.ideascale.com/c/ Before posting any new ideas, please do a search to see if it's already been listed. Multiple requests for the same thing will thin out the votes. Also, post your ideas one at a time. Many users don’t vote for combined suggestions. Then you should use the “sticky thread” in this forum to let other users know what your suggestions are, with links to IdeaScale, so they can vote on it if they wish. Hope this helps/makes sense

No - here's a link to the Tech21 Owner's Manual that shows a few different options for hooking up 2 FRFR PowerEngine Cabs. https://www.tech21nyc.com/wp-content/uploads/2019/09/PowerEngine_DeuceDeluxe_OM.pdf Essentially your Helix XLR outputs connect to the Cab XLR inputs. Note: All 4 available paths in the Helix Floor are stereo paths, but can be configured to suit many options. Also see the comments in the posts above from @MGW-Alberta and @DunedinDragon for more clarification. Hope this help/makes sense.

Hi, Well, your preset should look much like any other preset in your HX. For acoustic guitar, I use something along theses lines: Guitar > Studio Tube Pre > LA Comp > Simple Delay > Dynamic Plate > Out to LR Monitors. Mix and match the compression, delay and reverb to suit what you need. You could also add a slight chorus or dimensions effect to taste. Some folks like to add an IR of an acoustic guitar to mix into the signal. Basically that’s it. Give it a whirl, and see how it goes. Hope this helps/makes sense.

Hi, IIRC, the Owner’s Manual is only updated on major revisions of the Firmware. For example: Helix 2.0 Owner’s Manual and Helix 3.0 Owner’s Manual. This has been mentioned previously, with reasons given, by Digital_Igloo (Eric Klein) who is the guy who writes the manuals. That’s why you don’t see any mention of the Dynamic Reverbs and new Line 6 amp models etc., listed in the manual. Also, this is a user group, there are no Line 6 staff here and only very occasionally do they visit these forums - (See the “sticky comment” in the black banner stripe at the top of this page entitled “Welcome to the Line 6 forums”). This link is where you need to go to have any hope of your suggestion been seen by anyone from Line 6: https://line6.ideascale.com/c/ Before posting any new ideas, please do a search to see if it's already been listed. Multiple requests for the same thing will thin out the votes. Also, post your ideas one at a time. Many users don’t vote for combined suggestions. Then you should use the “sticky thread” in this forum to let other users know what your suggestions are, with links to IdeaScale, so they can vote on it if they wish. Hope this helps/makes sense.

Hi, Since this was first raised, way back in 2018, and neither the OP or the follow on poster have returned to provide any more insight into this issue, I would suggest your best bet is to raise a ticket Customer Support. Hope this helps/makes sense.

Hi, Oliver, You need to update the firmware in your HX One to version 3.70. The issue was fixed as mentioned in the Release Notes. HX One: When using stereo inputs, in certain cases, the right channel would be offset by up to 6dB—FIXED Hope this helps/makes sense.

Hi, Well, taking the USB Cable out of the PC and plugging it into the MBP is the easiest solution, and it would work exactly as it does when connected to your PC. Why complicate things? Oh, yeah - XLR are balanced and 1/4” are unbalance outputs. Hope this helps/makes sense.

Hi, IIRC, mine was in the main Helix box, along with all the other bits and pieces. Shake the box and see what falls out. Anyhow, FYI it’s an 8mm (0.3inch) hex wrench (Allen key). Hope this helps/makes sense.

Hi, I keep saying that I will stop doing this, but here we go again. Once more from the top! HX Edit cannot connect to a device in a failed state! Use the Line 6 Updater Utility and perform an offline update. Go here and follow the instructions to the letter, but bear in mind this is from an older post, therefore all references to version numbers must be the very latest available for the 3.71 firmware update. Hope this helps/makes sense.

Hi, Welcome to Helix - along with the info provided in the posts above, Line 6 provided a bunch of “quick start” videos for the HX Stomp. Start here: Hope this helps/makes sense.

Hi, When you perform an update to the Firmware, you are required to perform a Factory Reset. It is the “Reset” that returns all your Global settings back to the default settings. This is why you’re instructed to make backup of all the stuff in your hardware unit prior to the update. Following a successful update of the firmware it is also suggested that you perform a “Restore from Backup” using HX Edit. When using this, you have the option to restore all your “Global Settings” to return them to how they were before. It’s very quick and very simple, but necessary as the new Firmware resets everything to how it was straight out of the box. See page 84. https://line6.com/data/6/0a020a4167cd654eae06274c7/application/pdf/HX Edit Pilots Guide 3.70 - English .pdf Furthermore, regarding your earlier post. There are no Line 6 staff here and only very occasionally do they visit these forums - (See the “sticky comment” in the black banner stripe at the top of this page entitled “Welcome to the Line 6 forums”). This link is where you need to go to have any hope of your suggestion been seen by anyone from Line 6: https://line6.ideascale.com/a/index Before posting any new ideas, please do a search to see if it's already been listed. Multiple requests for the same thing will thin out the votes. Also, post your ideas one at a time. Many users don’t vote for combined suggestions. Then you should use the “sticky thread” in this forum to let other users know what your suggestions are, with links to IdeaScale, so they can vote on it if they wish. Hope this helps/makes sense.

Hi, As this is more of an Apple Mac specific question, and to save me from lots of typing, I will refer you to this:- Create an Aggregate Device to combine multiple audio devices https://support.apple.com/en-gb/HT202000 Hope this helps/makes sense.

It's not flaming anyone, its just simple facts about various USB ports, connectors, cables and hubs along with all the "voodoo" that surrounds it. It has all been discussed for a very, very long time among the threads in the forum. As pointed out by @PierM in the post above, it about other things that are also connected at the same time. In much the same manner as the update release notes recommend users should not have other audio apps running while updating, and especially with Macs, don't let them lose focus while updating. There are lots of posts on here where people have complained about losing USB connection, only to reveal later that that they were watching YouTube, listening to Spotify or whatever. It happens to everyone at some point I guess. I leave my USB connected to the Helix USB2 from a (USB3) port on the rear of my iMac, and never have a need to disconnect it. All my other USB stuff - Arturia KeyLab61, X-touch Controller, 2 printers, 5 external hard drives, and various other peripheral pieces hook up via a Belikin Thunderbolt 2 Express Dock HD and a USB hub. I know that there are certain thing on my Mac which will cause HX Edit to fail to connect. Simple solution, I don't try to open HX Edit while running a large 3D render in the background. It has been this way since first buying the Helix 2015, and very seldom do I experience USB disconnects, and if I do they generally could have been avoided by a little forethought. This has been done to death - this horse is now dead. Or, type “random usb disconnects” into Google and watch it light up.

Hi. I have seen this error previously, but on a Windows computer. See my comments in the thread - it seems to have fixed it for him. Hope this helps/makes sense.

Hi, again, First off - we seem to have some confusion here. When I mentioned a “bypass switch”, I was referring to the possibility that there was one on the rear of the Vox amp, AFAIK, a couple of Vox amps have that option (custom combo and head -AC30C2(X)/AC30CH) Second, and more concerning is the fact that you say that - “the cable coming off the amp was live and buzzed when we touched the 1/4" plug.” Well, that would seem to indicate to me that the cable wasn’t grounded properly (bad earth). Further to that, you say that you ”didn't literally plug the cable into my guitar”. Huh? When trouble shooting situations like this it is advisable to start with the very basics. For example, start with your guitar, then connect to a cable which is known to be good, attach the other end to the input of the front of the amp. If that provides audio from the speakers then you can progress to add in the HX Effects between the guitar and amp by adding another known good cable. If sound comes out - success, if not check by using another cable. Still nothing? O.K. The HXFX may be the issue, although you say that it works at home with your other gear, that would be weird. Even more weirdness. You also say you were using a borrowed pedal board that does work with the Vox, which didn’t get a mention in the original post. You then say that - “This is a new pedal board to me.”. Curiouser and curiouser! Does this mean that you were trying to chain the HXFX to the other pedals to this “new” pedal board, because if you are, that could be another contributing factor here. As I stated earlier, you need to start by isolating various items in the audio chain to find the issue. Also, when there are strange anomalies like this; when your hardware functions as it should in your home environment, but doesn’t in your rehearsal space, you should ask one simple question. “What changed?”. Without being psychic, it’s quite difficult to figure out what is happening between your home and rehearsal space. It doesn’t make any sense to me. Hope this helps/makes sense to you!

Hi, O.K. a few points require clarification. First up, as noted by @MGW-Alberta in the post above - did the amp work by simply connecting your guitar to the front of the amp? Secondly, what model Vox amp? There are a few variations. Also, you didn't say how you were hooking up to this amp? Guitar > HXFX > Amp input (all at Inst Level), or Guitar > HXFX in Amp FX Loop. I mention the FX loop because IIRC there is a bypass switch on a couple of models at the side of the Send/Return sockets, and if it is set to bypass then you will get no sound at all out of the amp. From the manual AC30C2(X)/AC30CH BYPASS ON/OFF: This is a true bypass effects loop which means if this is set in the “BYPASS” position, absolutely none of your original signal will be running through until it’s switched “ON”. I realise most of this sound obvious, but your post isn't very clear about some this, and when seeking assistance from other users it's advisable to supply as much relevant information as possible. Hope this helps/makes sense.

Hi, In the Global Settings, set the Volume knob to “Phones” and the 1/4" main outputs remain at unity gain. See page 51 Global Settings > Ins/Outs in the HX Stomp Owner’s Manual. https://line6.com/data/6/0a020a418962611d636e7c51b/application/pdf/HX Stomp 3.0 Owner's Manual - English .pdf Hope this helps/makes sense. Note: This is a User Group forum, there are no Line 6 staff here, and very rarely do they visit. They do sometimes hang out in the digital and modelling section of TGP.

HI, There is a whole world of mystery surrounding USB cables and connections , no matter what type we happen to use - you with your iMac and the OP on Windows PC. So when you say - "worked flawlessly with my iMac (USB3 only AFAIK) for 3 years", you will note that there are actually three different versions of USB 3. Micro B Mini B 8 Pin Lightning Type A 2 Type B 2 Type A 3 Type B 3 Type C 3 Oh, and let's not forget USB4. Here's a fun discussion about Helix USB disconnects which started in Jan 2021 right through to Jan 2024. It is well documented that anything to do with updating the Firmware requires people to avoid using USB hubs, or the front ports on certain Windows PCs, etc. It may well be that you have successfully used USB 3, for however long previously, but that doesn't detract from the fact that the Line 6 Helix is designed and marketed as a USB 2.0 device. Deviate from the advice and you may well encounter problems. Just saying. I said it was complicated!

Hi, It is possible to revert back to the previous version (3.70), until there is a fix for this issue. Hope this helps/makes sense.

Hi, I did say right from the start - “You are probably not going to like this, but here we go!” Seems that I was correct about that. Anyhow, I’m not denying that the catalogue of artists you listed use the HX Looper perfectly adequately. If you can live with the 60 seconds (120s mono), no fade etc, that’s fine. In fact, prior to Helix, many professionals used the old DL4 which only had 28 seconds available. All well, and good. The thing is, the discussion about various onboard Looper functions has been done to death over the many years since the release of Helix, which was a couple of years before the stripped down HX Stomp arrived. Here’s an example (link below) from 2016, but I would recommend you see this comment from “Digital_Igloo” (Eric Klein - Chief Product Design Architect at Yamaha Guitar Group, Inc. / Line 6 / Ampeg) ”I'm hesitant to alter Helix's existing workflow, however. For example, letting people add any switch from any mode to any switch in any other mode would make things more difficult for everyone, including people who avoid loopers like the plague.” For a 6 switch looper you need a Helix, or as you already are aware, use Command Centre. You say:- “If enough people like the idea, Line 6 may implement it. If not, thats fine too.” I would estimate that people here, and over on TGP, have more interest in speculating on a Helix Mk2 than making a mod to 6 year old device that has managed, as is, this far down the road. Maybe in HX Stomp V2? You might get a few votes for that. Hope this helps/makes sense.

Hi, Possibly, if you check the Global Settings > Footswitches, you may be able to try this, as noted in the XL Owner’s Manual, page 58. https://line6.com/data/6/0a020a3f21c86112a483099fb/application/pdf/HX Stomp XL Owner's Manual - English .pdf Preset Mode With the “4 Switch” option active (see Knob 2 - Stomp Mode item above), when this setting is set to “Moment[ary]” (the default), HX Stomp XL returns to the Stomp footswitch mode after selecting a preset. When set to “Latch[ing],” Return,” HX Stomp XL stays in Preset footswitch mode until you press the MODE switch to exit. Snapshot Mode When set to “Moment[ary]” (the default), HX Stomp XL returns to the previous footswitch mode after selecting a snapshot. When set to “Latch[ing],” Return,” HX Stomp XL stays in Snapshot footswitch mode until you press the MODE switch to exit. Hope this helps/makes sense.

Hi, There are no Line 6 staff here and only very occasionally do they visit these forums - (See the “sticky comment” in the black banner stripe at the top of this page entitled “Welcome to the Line 6 forums”). This link is where you need to go to have any hope of your suggestion been seen by anyone from Line 6: https://line6.ideascale.com/c/ Before posting any new ideas, please do a search to see if it's already been listed (more than likely!). Multiple requests for the same thing will thin out the votes. Also, post all your ideas one at a time. Many users don’t vote for combined suggestions. Then you should use the “sticky thread” in this forum to let other users know what your suggestions are, with links to IdeaScale, so they can vote on it if they wish. While you are waiting for this to never happen, you could try the “Sidecar” option posted above, or travel back to 2016 and check out this idea. Hope this helps/makes sense.

Hi, I’m surprised to hear this. Only this afternoon I had 2 instances of Native running side by side in Logic Pro - as usual - no problem. In fact one regular contributor on here regularly has 5 or 6 instances open in a project. You mention that you can run several Neural plugs without this issue, but you didn’t say if a single copy of Native functions as expected.

Hi, It is not a secret about the USB 2 connector. It has been the same since Helix was first released in 2015. It is not a problem - it was designed as a USB2 device. From the Helix 3.0 Owner’s Manual- page 68 -USB Audio. “Helix functions as a USB 2.0, multiple-input/output, 24-bit, 96kHz, low-latency audio interface for Windows and Mac computers, as well as for iPad or iPhone mobile devices (with optional Apple Camera Connection Kit adapter), and is compatible with all major DAW software.” Unbelievable!!! Maybe you should read the manual and avoid these problems. Hope this helps/makes sense. Google Translate: Hola, No es un secreto lo del conector USB 2. Ha sido lo mismo desde que Helix se lanzó por primera vez en 2015. No es un problema: fue diseñado como un dispositivo USB2. Del Manual del propietario de Helix 3.0, página 68 -Audio USB. “Helix funciona como una interfaz de audio USB 2.0, de múltiples entradas/salidas, 24 bits, 96 kHz y de baja latencia para computadoras Windows y Mac, así como para dispositivos móviles iPad o iPhone (con el adaptador opcional del kit de conexión de cámara Apple). y es compatible con todos los principales software DAW”. ¡¡¡Increíble!!! Quizás deberías leer el manual y evitar estos problemas. Espero que esto ayude/tenga sentido.

Hi, When seeking assistance from Forum users it's a really good idea to supply as much information as possible regarding which HX device you are using. Other than that, you could check out the Factory preset "US Double Nrm" (that's slot 01A on my Helix floor) which features both Vol and Wha blocks assigned to EXP1 & 2 respectively. You can check how they are set up using the Controller Assign function on your hardware. Hope this helps/makes sense.