datacommando

Hi, As a beginner, it might be wise to have a read through pages 72-75 of the Helix LT 3.80 Owner's Manual which is the section that specifically covers USB Audio. https://line6.com/data/6/0a00051afd86673ccb96424d9/application/pdf/Helix LT 3.80 Owner's Manual - English .pdf Hope this helps/makes sense.

Hi, Don’t expect a response. Check the poster’s location detail - there has been a few of these type of nonsense recently. Not sure who should be monitoring/blocking this stuff.

Hi, Well, in the real world back when I was young and the Space Echo first arrived in the mid 1970s, it did seem to have been created by some form of alien intelligence, and it was a real beast of a thing to try to control. Very unpredictable, and prone to drift off on it’s own accord whenever it felt like it. It made life interesting. Regarding the tape heads and note division, you have to remember the delay time you set is actually tied to head 3, with heads 1 & 2 working as subdivisions, ie thirds of to main time. For example if you set a max delay of 900ms, that is what happens on head 3 and subsequently the time of head 2 is going to be 600ms, along with head 1 at 300ms. The same thing applies when using note divisions. Also, the various combination of playback heads tend to create different patterns. Ultimately, it’s all mathematics. Before buying my first rack mounted DDL in the early 80s (Ibanez DM1000 still in my rack), I used my old Simms - Watts Echo Dek, (Google it) - 3 tape heads with a seemingly endless spool of tape in a circular cassette from Sony. Oh, what fun and games with that thing, many happy hours of cleaning and de-magnetising tape heads. It’s a lot easier now. Hope this helps/makes sense.

Hi, If the analog delay you're referring to is the Bucket Brigade model, then that was based on the BOSS® DM-2 and the original version of that had delay times of 20-300ms. The Helix version has the identical delay times. If you would like to try the "Ben Adrian" modified version of the DM-2 with delay times that range from 20ms - 1.8sec, you should load up the Adriatic Delay block. If this is still a "serious limitation", for you, then you HX Stomp has a Send/Return function which would allow you to add an external Waza Craft DM-2W. Lots of info about the various models can be found here: https://helixhelp.com/models?categoryId=5&subCategoryId=5 Hope this helps/makes sense.

Uh? And what exactly do you think is in the Helix right now? All New Cab Engine/New Cabs in 3.50

Hi, This is a user to user forum. There are no Line 6 staff here, and only very occasionally do they visit these forums - (See the “sticky comment” in the black banner stripe at the top of this page entitled “Welcome to the Line 6 forums”). Since Line 6 retired IdeaScale (see blue banner above) there doesn’t appear to be any proper way to pass ideas, and suggestions, to anyone who may be able to put them forward for consideration. Your best chance is to try attracting the attention of Digital_Igloo (Eric Klein) over in the Digital & Modeling section of The Gear Page forums, or in the Line 6 Helix Stadium Family User Group on Facebook. Hope this helps makes sense.

Hi, Alex, I’m not sure if this will clarify if you have found a bug, or not, but it is from “Sam”, the guy who designed the effect. https://www.afteraudio.com/musings/blog/helix-double-take-double-tracker-explained Hope this helps/makes sense. EDIT: If you think it is a genuine bug, then you really should raise a ticket with Customer Support, as no Line 6 employees hang out here, and therefore it maybe overlooked and it will never get fixed.

Hi, Check this video from Steve Sterlacci which may answer some of your questions. Steve has done lots of videos on this subject, so you might want to look at some of the others too. Hope this helps/makes sense.

You’re a little late to the party - this thread is 9 years old, and the USB connection issues have been done to death. Rather than another “me too”, post it is advisable to do a thorough search through the the vast amount of posts in here that cover the issues of USB voodoo. Suffice to say, I have my Mac connected to my Helix floor via USB, and it has been used almost daily for 10 years without issues. Playback of backing tracks from iTunes (Music), recording and playback from Logic, etc. - it just works. Hope this helps/makes sense.

Hi, You cannot avoid this - it is fairly obvious that because Helix Native is software, it doesn’t have the physical In/Out connections of the hardware units. From page 19 of the Helix Native Pilot’s Guide:- “Input & Output Block Settings When Importing a Helix or HX Hardware-exported Preset into Helix Native - All Input and Output blocks currently set to physical Inputs and Outputs (other than “None”) will default to the “Host” setting within the plugin. When Importing a Helix Native-exported Preset into Helix or HX Hardware - All Input and Output blocks currently set to “Host” will default to the “Multi” setting within the Helix hardware. Any Input block set to “None” will remain as set to “None” within the hardware.” I would suggest that you read the Pilot’s Guide, which you can download as a pdf, by clicking on the “Question Mark” icon at the bottom left of the Helix Native plugin window, then select it from the menu Hope this helps/makes sense.

This is a user forum. There are no Line 6 staff here and only very occasionally do they visit these forums - (See the “sticky comment” in the black banner stripe at the top of this page entitled “Welcome to the Line 6 forums”). Previously, all feature requests, and suggestions should have been directed to Line 6 by posting on the IdeaScale page. Since the planned introduction of the new flagship Helix Stadium models, IdeaScale has been retired. I cannot see that your suggestion would be considered for inclusion in the now 10 year old Helix units. Until Line 6 actually provide a method of posting suggestions for development ideas, then you are basically stuck. No matter how good you think your ideas are, I would guess that the main interest of the development team will be in getting the new devices out of the door. Ultimately, your best chance of anyone from Line 6 seeing your request is to post it in the Digital & Modeling section of The Gear Page. Hope this helps makes sense.

Hi, Helix Native is downloaded as an installer, either a .exe for Windows, or .dmg for Apple Mac. It may be advisable to wait until you have your new laptop before installing and authorising the full version of HX Native, because it will use one of your allocation of registered devices. For example, I am currently using 4 out of 5 active devices, and using 6 out of 11 lifetime devices. It is possible to download and install the 15 day free trial of Helix Native. This is a full functioning version, and when you purchase the software you will be issued a product activation code that you use to validate you purchase. Hope this helps/makes sense.

Hi, Service is resumed. You were lucky, you got a response along with an error code. Must users were presented with a blank screen.

Hi, Strange that the prolonged weekend would start on Wednesday 2nd July around 2:00am, and then carried on until a couple of hours back. Best part of 6 days, with no status report. ;-) This event even got it’s own thread on TGP, so possibly it woke someone up higher up the food chain. Also, this is the second time that this exact same problem has occurred. Flakey service doesn’t create a good impression.

Shouting into an empty room again, but can someone please fix this forum?

Hi, Go to the top of this page and click on “CUSTOMTONE”. Once there select Helix as the device and in the Search box type “BLANK W/VOCAL. Next download and install it to your Helix using HX Edit. You will see the second path is set up to use a microphone. The rest of the paths you can use for your guitar amp/cab and fx. Hope this helps/makes sense.

Fine, but now you have had several different opinions as to why the foot switches and preset banks, are referenced as A, B, C, and D. None of which you seem find to be a reasonable explanation. I guess, any, or all of them could be equally valid, except now you introduce the fact that the HX Stomp is restricted (probably, purely the overall size of the device) to storing 42 banks of 3 (ABC) presets, totalling 126 presets overall. Could you please explain, what exactly your point is, because it seems to me that it is of very little importance when it comes to getting a good guitar tone out of the box. Other than you, does anyone actually actually care what the reason was for choosing a rather common alpha numeric system for organising presets. There are better ways to spend your time. Ye gods - I despair!

Hi, I think you might have not read the HX Stomp 3.8 Owner’s Manual - Page 61 - USB Audio. I suggest that you do. https://line6.com/data/6/0a00051afdda673cccdb61c9c/application/pdf/HX Stomp 3.80 Owner's Manual - English .pdf When you connect the Stomp to a DAW via USB, all processed sound from your guitar/bass on path A is sent over USB 1&2, or if using Path B, then that processed audio is sent on channels 3&4. If you have a track set to record input from USB 5&6, you will capture the DI (dry) signal which can be used to re-amp you track. Now, regarding playback of you recorded audio - if your DAW Main Stereo Out is set to USB 1&2, all audio tracks will be sent back to the HX Stomp on USB channels 1&2. At this point, the idea is that you would have your studio monitors connected to the main L/R Outs in order to be able to hear your mix playback through the Stomp without any further processing added. This is normal. (You didn’t mention what was attached to the L/R Outs, when you experienced what you describe as “bleed”). Likewise, any tracks set to playback over USB 3&4 will be sent back through the HX Stomp to be output from the SEND (stereo) jack socket as a second monitor option. Furthermore, if you need to re-amp your dry track, that should be set to output from your DAW on USB 5&6 (note: the HX Stomp input needs to be set on 5&6) then you can use a completely different preset to send the dry signal back into the DAW to be re-recorded on a fresh track armed to receive USB1&2. I have been using my Helix floor unit, almost daily for the past 10 years, to record into Logic Pro X on my Mac, and have never encountered a situation such as the one you describe. Hope this helps/makes sense.

Simple answer - Logic! Helix products are essentially computers, therefore they use computer “logic” to work. The alpha numeric interface is the easiest way for you, and this rather specialised computer to communicate, without going mad. Hope this helps/makes sense.

Hi, again, At the risk of stating the obvious once more - Here’s another simple solution for you - load up HX Native and then click on the “Question Mark” icon in the lower left of the GUI window. From the “pop up” menu, select Pilot’s Guide, this will then download a pdf of the guide to your computer. Open the pdf file and on page 26 you will find all the documentation regarding IRs that you may require. Hope this helps/makes sense.

Nope!

Err… yeah. The Send/Return sockets on your HXFX are unbalanced connections. Always use the correct type of cable - do not start cutting cables, that’s not a good idea. Revisiting this “annoying hum”. You clearly state that this is less of an issue when you patch directly into the Amp > Captor > Return into HXFX. Well, you should consider that some of this “hum” could possibly be being introduced when you’re adding those blocks for “distortion/boost/compressor” prior to it being sent to the amp. The HXFX has a Noise Gate on the guitar input that you can utilise if this hum is emanating from a badly shielded guitar, but also be aware that a compressor is designed to even out dynamics in the signal - i.e. it can make louder sounds quieter, and quiet sounds louder. You may be adding to what is essentially a little background hum, then compressing it (making it louder), then sending that to your amplifier (making it even more noticeable), and so forth. Adding a compressor after distortion will increase noise levels, and similar to hacking cables - best avoided. Take note of the other possibilities mentioned in the post above. Hope this helps/makes sense.

Hi, Well, after @rd2rk has made several attempts to solve your issue, we all finally get to see the “big picture” - that certainly helps. Right, I will go for the most obvious thing regarding “annoying hum” - have you pushed in the GND Lift button on your Walrus box? I ask this because you didn’t mention it. The ground lift is designed to eliminate hum by isolating the ground pin on the XLR connections. I am just throwing this out there, to see if it reveals anymore hidden bits of this puzzle. One thing at a time. Hope this helps/makes sense.

Yay! Thanks @rd2rk that saved me from lots of typing!

Hi, I imagine what you were scouring the internet for was this:- I have posted this link so many times it should actually be a “sticky” item in here. Steve has lots of videos with clever tips and tricks for Helix users, you should bookmark his YouTube site Hope this helps/makes sense.