datacommando

Hi, I’m not quite sure I understand the issue you describe here. “Input clipping over USB”? If you are using the Helix as an audio interface, to playback any audio from your computer, then the signal is sent to the Helix on USB 1/2. There is a trim pot for adjusting that under the Global Settings Ins/Outs which can be used to set the volume from anywhere between -60db to +18db with the default setting of 0.0db. I have never felt the need to move away from the default setting, but just for the hell of it, I have just tested the playback from iTunes with a variety of material from classic rock to EDM synth noise, and even pushing the USB trim to +18db I cannot get my Helix to generate any static, or clipping through my Kali IN-8 v2 studio monitors and/or my Audio Technica ATH-M50X headphones. I have had my Helix hooked up to my Mac as the main audio interface into Logic Pro since I first bought it way back in late 2015 - It just works! You also mention that you have - “made sure the buffer size is the same, updating drives,”, which I find really confusing because the Helix doesn’t have a buffer that can be modified and I guess you actually mean that you have updated the Drivers in your PC? Finally - the big clue here is the fact you mention - “When I stop playing audio on my computer that clipping noise goes away. Also I don’t hear any clipping noise when I just play the guitar”. Hmm… the would seem to indicate the issue is more to do with the settings on your PC than a problem with the Helix. My first thought was that the audio out from you computer may be hitting the USB into Helix a little bit too hot, so I just decided to throw some more sounds into my Helix with an extra +12 db cranked onto the output from iTunes before hitting USB1/2 in. The result was the same as expected. No static or clipping, but simply a bloody loud replay of Def Leppard - Hysteria! I would recommend you check out the section of the Manual dealing with USB audio on page 73 . https://line6.com/data/6/0a00051afda2673ccc1cc8e68/application/pdf/Helix 3.80 Owner's Manual - English .pdf Hope this helps/makes sense

Hi, Yes - If you’re using Return 1 for the second guitar input, then it would be preferable to use Send/Return 2 as an FX Loop for your external device, plus the option to use the Send/Return as a dedicated FX loop adds the facility of having trails if you are using any external delay, or reverb units. From the manual:- NOTE: Each return can be used only once in a preset. For example, if you add a Return 1 block (or assign one of the input blocks to Return 1), Return 1/2, FX Loop 1, and FX Loop 1/2 items will all appear grayed out in the model list, as they also utilize Return 1. See page 43 of the Helix LT v3.8 Owner’s Manual for more info. https://line6.com/data/6/0a00051afd86673ccb96424d9/application/pdf/Helix LT 3.80 Owner's Manual - English .pdf I have several different brands of dedicated loopers, each with different capabilities, including an old BOSS RC-30 Loop Station. Whichever looper that I choose to use will be patched in on an FX Loop on my Helix, which has the added advantage of having 4 Send/Return jack sockets so I can also run them in full stereo. Hope this helps/makes sense.

Hi, When you try to raise a ticket and enter “unauthorise device” in the search box, it returns a series of results which can appear as FAQs. You should find that at the top of the returned search results there is a section which reads - “If none of this information helped solve your issue, click here to start your ticket:” with a button named “open ticket”. From there you should be able to continue to the next page. You then need to click on the option “No Product Applies” and continue from there. Hope this helps/makes sense.

I did say that I was going to stop doing this! When seeking assistance from Forum users it's a really good idea to supply as much information as possible regarding the computer, and operating system you are using. NOTE: HX Edit cannot connect to a hardware unit in a failed state! Be aware that these “get out of jail free” instructions were written for an earlier version of the firmware, so you must simply use the latest versions of when any older revision is mentioned. If you follow these instructions precisely you should be up and running pretty soon. In future, please ensure you read all the relevant Release Notes before attempting to update any Firmware. Hope this helps/makes sense.

Hmm… it’s a little late to be critical of a preset the was originally posted back in October 2017. Considering that version 2.30 firmware wasn’t released until the 21st of that month, then the preset must have been put together with v2.20, or possibly earlier incarnation of the firmware. Yeah, it’s probably obvious that it’s different than the 2025 iteration of the firmware. A couple of things to note: - If that VH preset was created with v2.20, then the firmware has undergone 22 revisions and updates since that time, including a major change to the Core operating system at v2.80 in 2019, and various sound engine modifications ever since then. Also, and this is a big one, unless you are able to replicate the same playing environment, playing technique, same guitar model, string guage, pickups etc., then it will sound different. You can only ever hope for a close approximation. This has been discussed at length, many, many times over in this forum, and is the primary reason quoted for why you should always “roll your own”, presets. Maybe you could surprise us by creating a workable, more suitable for 2025, new version. Hope this helps/makes sense.

Yeah, if he doesn’t sleep he should be able to convert his 200+ patches in around 3 days. ;-)

Hi, Well, you’re posting a complaint about 3 years too late, and if it really was as simple as you seem to think this would be, it would probably have been done by now. The problem is you’re comparing apples and oranges - completely different things. You might want to have a look at this - again, from some 3 years back. Hope this helps/makes sense.

Hi, More likely just a glitch, unless this is repeatable, and constantly produces the same issue. Bugs will happen to everyone doing the exact same thing, when using the same firmware. Glitches are intermittent weirdness.

Hi, As the original poster hasn’t returned in the past 5 years to say the reply I posted was either right, or wrong, I would guess the information given in the HX Effects Owner’s Manual solved the problem. You can find it here: https://line6.com/data/6/0a00051afdbe673ccc8bdcf2d/application/pdf/HX Effects 3.80 Owner's Manual - English .pdf See Global Settings > Preferences. Hope this helps/makes sense.

Looks like it’s just you then!

Hi, Ah, yeah, I suppose you could try using a Behringer Ultra-DI D120, if you have the cables for the job. Your LT model doesn't have a second input for guitar, whereas my Helix Floor has a dedicated AUX input rated at 10kΩ for bass or guitars with active pups. Also the Send/Return jack sockets are specifically designed for use as additional inputs and outputs for connecting keyboards, drum machines, mixers, and other gear at line, or instrument level. Before converting to digital multi-fx I ran mainly EXH pedals including, a Big Muff Pi, Small Stone, Electric Mistress Deluxe, Memory Man and even a very rare Crying Muff Wah pedal, but I never felt the need to have them running full time, which is why I don't understand you needing to have a dedicated fuzz path. Each to their own, I guess. Happy trails

Hi, As noted by @codamedia in the post above - every cab and mic placement is a different IR (there are thousands of them included in the firmware) which takes time to load, and similarly with the Snapshots. Hope this helps/makes sense.

Hello Peter, From the Mission Engineering page for the EP1-L6 Expression Pedal. ”The Mission EP1-L6 connects to the Line 6 device with a single TS cable. TRS cables are not required for Line 6 expression pedals. TRS expression pedals are not compatible with most Line 6 products. Line 6 specific pedals should be used with Line 6 devices.” Your standard Stereo cable is TRS - Tip/Ring/Sleeve is not compatible. Use a regular cable. TRS cables are used for Amp channel switching. From the HX Effects 3.80 Owners Manual. Alternatively, either jack can be connected to your traditional guitar amp to switch its channels or turn its reverb on and off. Use a TRS cable for dual operation (A=tip, B=ring). To set this jack’s function. See “Global Settings > Preferences” Hope this helps/makes sense.

O.K. Here we go. I did say it would be helpful to know what you are trying to connect to the front of your Helix LT. Your answer is - a fuzz pedal. Great, that’s really specific - a generic fuzz pedal. Anyhow, the thing about why your “fuzz” pedal “overcomes and degrades the signal” in the FX Loop is more than likely due to a thing known as “impedance”, and not all fuzz pedals are the same and the impedance can vary, even between models of the same type. The cable between your guitar and fuzz pedal will load the pickups with the impedance of the pedal, which will affect the tone of your guitar. If you connect the fuzz pedal to the FX Loop, you don’t have that impedance loading present and it so sounds different. (The Helix has lots of ways of dealing with impedance in the Global settings). If you stick a fuzz pedal in front of the Helix, then you can only have clean guitar tone when the fuzz is off (bypassed) or fuzzy when on (engaged). All or nothing! To achieve both clean and dirty, you would need to have a cable that split the guitar signal into 2 mono cables. First would go to the fuzz pedal and then to the LT guitar in socket to Path 1A. The second would connect to one of the the Return sockets on the LT and feed Path 1B which would be split directly after the main input. Path 1A = Fuzzy and Path 1B = Clean. Hope this helps/makes sense. Here’s a link to a discussion about Fuzz & Impedance. EDIT: Here ya go - load this into your Helix LT. Connect a signal splitter/ dual cable to your guitar. 1 into fuzzbox out to Path1A, other cable into Return 1 feeds Path 1B. Change Amp and FX and populate the preset with whatever you want. Fuzz n Clean.hlx

See my reply to the identical post you made in another thread.

Hi, Well, it looks to me as if you have discovered the cause of the problem on your own. The general rule of figuring this stuff out is - It was working, now it ain't - what changed? I would suggest this an issue for either the MS Windows, or Reason, forums. Hope this helps/makes sense.

Hi, When seeking assistance from users it’s a big help to know what you are trying to connect! We are not telepathic, we don’t have any concept of what your external pedal is? I would seem that you want to attach an external FX pedal that can output both a dry and processed signal to a Helix LT. Yes? Well, the way you want to connect to the front end it is not possible, because the LT model only has a single guitar input (mono). Your only other option if you require a second input for the processed audio, is to use one of the Return sockets as an aux input, to a second path. What I really cannot comprehend is why you “don’t want” to place it in the FX Loop, because that is exactly what Send/Return loops are designed to handle. You say that “it overcomes and degrades signal”. If that is the case, then that would seem to suggest that you are using the FX Loop incorrectly. I have patched many different external units, via the Send/Return options, from a cheapo Zoom MS-70 CDR, a DTP Ocean Machine, Magic Stomp, a vintage SPX90, various Loopers, rack mount delays and synth/drum modules - all without issue. It maybe time you checked out the Helix LT 3.80 Owner’s Manual https://line6.com/data/6/0a00051afd86673ccb96424d9/application/pdf/Helix LT 3.80 Owner's Manual - English .pdf Hope this helps/makes sense.

Ah, ha - true! ;-)

Hi, Huh? Yes you can - simply touch the foot switch assigned to whatever stomp FX block (eg - Simple Delay which has a Green LED) then select Customize from the on screen menu and from there you can rotate the encoder below the section named "Switch LED" to change it from Auto Color to whatever you like.

This is a peer to peer user forum. There are no Line 6 staff here and only very occasionally do they visit these forums - See the “sticky comment” in the black banner stripe at the top of this page entitled “Welcome to the Line 6 forums” - plus, as you are already aware, IdeaScale has been retired - see the blue “sticky” banner above. If you want to attract the attention of any Line 6 people, who may be even vaguely interested in your suggestion, then your best chance is either, the Helix Family FarceBuck group, or over on TGP in the Digital and Modeling section, but don’t hold your breath! As for your “visual layout” idea, then you should be aware that over the past 10 years the skeuomorphic design discussion has been done to death, and it ain’t gonna happen. If you really want to get noticed you could email (annoy) the people who are in charge - Eric Klein, or Frank Richotte. Not a trinity, more the Holy Duo - the only pair who could possibly implement your “groundbreaking firmware update”. Hope this helps/makes sense.

Hi, Easy enough - at the top of this page click on the item named “SUPPORT”, then on the following page click on the “CONTACT SUPPORT” icon. Hope this helps/makes sense.

Well, that is perfectly normal for this place - nobody from Line 6 seems to care. They all hang out on the Helix Facebook thing, or TGP. ;-)

Hi, I haven’t recorded anything for quite sometime using my iPad Air 2, but IIRC I needed this for it communicate properly. https://www.amazon.co.uk/Lightning-Charging-Compatible-Supports-Connection/dp/B0CTT8DX51/ref=asc_df_B0CTT8DX51?mcid=2b6fa62014ec3533a162b5d066496313&tag=googshopuk-21&linkCode=df0&hvadid=697300985719&hvpos=&hvnetw=g&hvrand=3485065662908258461&hvpone=&hvptwo=&hvqmt=&hvdev=c&hvdvcmdl=&hvlocint=&hvlocphy=9046330&hvtargid=pla-2340468471784&gad_source=1&th=1 Also, when recoding guitars I used either an IK Multimedia iRig, or iRig Acoustic Stage, to use with GarageBand, but they used the small headphone socket to patch in. Apple did away with the phones jack which possibly why I still have this old iPad. Hope this helps/makes sense.

It’s not a secret that IdeaScale is finished - See the Blue Banner at the top of this page named “ideascale Retirement”.

If you would love to get the "cloud burst" reverb that is in the Strymon Big Sky, then the easiest solution is to go and buy one and stick it in the FX Loop of your unit. Also, have a look at this. Hope this helps/makes sense.