datacommando

Hi, I did say right from the start - “You are probably not going to like this, but here we go!” Seems that I was correct about that. Anyhow, I’m not denying that the catalogue of artists you listed use the HX Looper perfectly adequately. If you can live with the 60 seconds (120s mono), no fade etc, that’s fine. In fact, prior to Helix, many professionals used the old DL4 which only had 28 seconds available. All well, and good. The thing is, the discussion about various onboard Looper functions has been done to death over the many years since the release of Helix, which was a couple of years before the stripped down HX Stomp arrived. Here’s an example (link below) from 2016, but I would recommend you see this comment from “Digital_Igloo” (Eric Klein - Chief Product Design Architect at Yamaha Guitar Group, Inc. / Line 6 / Ampeg) ”I'm hesitant to alter Helix's existing workflow, however. For example, letting people add any switch from any mode to any switch in any other mode would make things more difficult for everyone, including people who avoid loopers like the plague.” For a 6 switch looper you need a Helix, or as you already are aware, use Command Centre. You say:- “If enough people like the idea, Line 6 may implement it. If not, thats fine too.” I would estimate that people here, and over on TGP, have more interest in speculating on a Helix Mk2 than making a mod to 6 year old device that has managed, as is, this far down the road. Maybe in HX Stomp V2? You might get a few votes for that. Hope this helps/makes sense.

Hi, Possibly, if you check the Global Settings > Footswitches, you may be able to try this, as noted in the XL Owner’s Manual, page 58. https://line6.com/data/6/0a020a3f21c86112a483099fb/application/pdf/HX Stomp XL Owner's Manual - English .pdf Preset Mode With the “4 Switch” option active (see Knob 2 - Stomp Mode item above), when this setting is set to “Moment[ary]” (the default), HX Stomp XL returns to the Stomp footswitch mode after selecting a preset. When set to “Latch[ing],” Return,” HX Stomp XL stays in Preset footswitch mode until you press the MODE switch to exit. Snapshot Mode When set to “Moment[ary]” (the default), HX Stomp XL returns to the previous footswitch mode after selecting a snapshot. When set to “Latch[ing],” Return,” HX Stomp XL stays in Snapshot footswitch mode until you press the MODE switch to exit. Hope this helps/makes sense.

Hi, There are no Line 6 staff here and only very occasionally do they visit these forums - (See the “sticky comment” in the black banner stripe at the top of this page entitled “Welcome to the Line 6 forums”). This link is where you need to go to have any hope of your suggestion been seen by anyone from Line 6: https://line6.ideascale.com/c/ Before posting any new ideas, please do a search to see if it's already been listed (more than likely!). Multiple requests for the same thing will thin out the votes. Also, post all your ideas one at a time. Many users don’t vote for combined suggestions. Then you should use the “sticky thread” in this forum to let other users know what your suggestions are, with links to IdeaScale, so they can vote on it if they wish. While you are waiting for this to never happen, you could try the “Sidecar” option posted above, or travel back to 2016 and check out this idea. Hope this helps/makes sense.

Hi, I’m surprised to hear this. Only this afternoon I had 2 instances of Native running side by side in Logic Pro - as usual - no problem. In fact one regular contributor on here regularly has 5 or 6 instances open in a project. You mention that you can run several Neural plugs without this issue, but you didn’t say if a single copy of Native functions as expected.

Hi, It is not a secret about the USB 2 connector. It has been the same since Helix was first released in 2015. It is not a problem - it was designed as a USB2 device. From the Helix 3.0 Owner’s Manual- page 68 -USB Audio. “Helix functions as a USB 2.0, multiple-input/output, 24-bit, 96kHz, low-latency audio interface for Windows and Mac computers, as well as for iPad or iPhone mobile devices (with optional Apple Camera Connection Kit adapter), and is compatible with all major DAW software.” Unbelievable!!! Maybe you should read the manual and avoid these problems. Hope this helps/makes sense. Google Translate: Hola, No es un secreto lo del conector USB 2. Ha sido lo mismo desde que Helix se lanzó por primera vez en 2015. No es un problema: fue diseñado como un dispositivo USB2. Del Manual del propietario de Helix 3.0, página 68 -Audio USB. “Helix funciona como una interfaz de audio USB 2.0, de múltiples entradas/salidas, 24 bits, 96 kHz y de baja latencia para computadoras Windows y Mac, así como para dispositivos móviles iPad o iPhone (con el adaptador opcional del kit de conexión de cámara Apple). y es compatible con todos los principales software DAW”. ¡¡¡Increíble!!! Quizás deberías leer el manual y evitar estos problemas. Espero que esto ayude/tenga sentido.

Hi, When seeking assistance from Forum users it's a really good idea to supply as much information as possible regarding which HX device you are using. Other than that, you could check out the Factory preset "US Double Nrm" (that's slot 01A on my Helix floor) which features both Vol and Wha blocks assigned to EXP1 & 2 respectively. You can check how they are set up using the Controller Assign function on your hardware. Hope this helps/makes sense.

Hi, There are no Line 6 staff here and only very occasionally do they visit these forums - (See the “sticky comment” in the black banner stripe at the top of this page entitled “Welcome to the Line 6 forums”). This link is where you need to go to have any hope of your suggestion been seen by anyone from Line 6: https://line6.ideascale.com/a/index Before posting any new ideas, please do a search to see if it's already been listed. Multiple requests for the same thing will thin out the votes. Also, post your ideas one at a time. Many users don’t vote for combined suggestions. Hope this helps/makes sense.

Hi, You are probably not going to like this, but here we go! Considering that the HX Stomp was released back in October 2018, I cannot really see this as being an added option after more than 5 years. The Looper functions of both the Stomp and larger units have been discussed at length, over and over, in these forums, right from the launch of the Helix Floor in June 2015. The built in looper is very basic and has not been designed as a "performance" looper. For that sort of functionality you really should purchase a dedicated hardware looper. The built in Looper is generally more useful for practice, or placed as the first block in the signal chain for capturing short snippets of sound, to play through while setting up presets "hands free". Even though I own a Helix floor, I still have 4 other loopers, each with many more and wide ranging functions (much longer record times, dual loopers, backing tracks etc.) than are available in the HX range. Do you really think that Line 6 would be willing to take someone from the programming team to spend time and resources developing additional looper functions to the HX Stomp when you can buy a very cheap complete stand alone Looper that you can patch into your Stomp. Far too many HX users in here are a lot more interested in what Line 6 may have in the pipeline for the future, rather than an unnecessary modification to a 60 second Looper, when other alternatives already exist. Nah, it ain't gonna happen.

Hi, As your screenshot seem to indicate the exact same error as the one provided by the OP, I would suggest that you raise a ticket with Customer Support. The OP says he contacted Support, but then he never reported back here with any solution, or let others know what he was told. If you do contact Support, please report back here - it may assist other users, but it will also make CS aware there is an issue that needs to be resolved. Hope this helps/makes sense.

Hi, When seeking assistance from Forum users it's a really good idea to supply as much information as possible regarding your computer and operating system. Also with this sort of thing - Google is your friend, as you will find others who have posted previously and may already have a solution in that thread, rather than starting another one. Here’s the Line 6 Official post from the Knowledge Base area of this forum. Someone else posted recently about the same thing, so go here and follow the link I supplied there This is the link to the unofficial version put together by regular users and contributors, but it usually works. Hope this helps/makes sense.

Hi, Here we go again - this has been discussed many, many times in these threads. Oh, look - here’s one from 7 years back. or this:- There are others, but I don’t intend trawling through them all - just Google this stuff. Here’s a video from Jason. and another. Hope this helps/makes sense.

Hi, One important thing to remember is HX Edit cannot connect to any HX hardware device that is in a “failed” state. I keep saying that I am going to stop doing this, but to save me from lots of typing - this is a cut ‘n’ paste from a while back. This is the usual “Fail Safe” solution provided by members of this forum. Follow this link, read it thoroughly, and follow the instructions given. Take Note: this installation technique described within was for an earlier version of the Firmware. Any references to version numbers should be the very latest available for the new 3.70 Firmware. The method for “Offline” updating is identical. Hope this helps/makes sense.

Hi, There are no Line staff here and only very occasionally do they visit these forums - See the “sticky comment” in the black banner stripe at the top of this page entitled “Welcome to the Line 6 forums” This link is where you need to go to have any hope of your idea been seen by anyone from Line 6: https://line6.ideascale.com/c/home Before posting any new ideas, please do a search to see if it's already been listed. Multiple requests for the same thing will thin out the votes. Also, post your ideas one at a time. Many users don’t vote for combined suggestions. You should use this thread to let other users know what your suggestions are, with links to IdeaScale, so they can vote on it if they wish. https://line6.com/support/topic/14497-helix-ideascale-community-submissions/ Hope this helps/makes sense.

Hi, Same error codes seen in v3.50 HX Native and a possible solution here. Hope this helps/makes sense.

Hi, As this appears to be the same issue that others have mentioned in the earlier posts, your best bet is to contact Customer Support. That seems to have fixed it for the others. Hope this helps/makes sense.

O.K. Gilligan, if this doesn’t float your boat, then maybe we should tune in to the “Twilight Zone” later this evening! Also, coming up later, “My Favourite Martian”, followed by “The Invaders”. Log in as admin to control your computer!

Hi, Are you absolutely certain that your settings are correct in Chrome. I found this:- https://www.presentermedia.com/blog/my-file-automatically-opens-instead-of-saving-with-chrome#:~:text=Click on "Settings" and you,saved instead of opened automatically. Hope this helps/makes sense.

True, very true - bug fixes are not necessarily straightforward. It’s all a bit of an unknown, and as your comment mentioned on Dec 2nd 2023- “Line 6 have said they’re working on a fix but no idea how long that will take.” Now, to most peoples way of thinking that statement indicates more than just a bit of an unknown. It takes however long it takes. On the same day (Dec 2nd 2023) in reply to a question about the MIDI Thru issue, Digital_Igloo (Eric Klein - Chief Product Design Architect at Yamaha Guitar Group, Inc. / Line 6 / Ampeg) - made a post over on TGP which says:- “Yep, that one slipped through, sadly. Currently MIDI Thru only works on the local channel or Omni, which of course means it’s worthless for how people use MIDI Thru. Will be fixed in 3.71.” Now it’s a little more precise - “Will be fixed in 3.71.”. The only drawback to statements from Eric is that on every occasion he has ever been asked about when the next Firmware will drop, his response has always been the rather enigmatic word - “soon”. Yep, it’s a forum, and it’s not against the rules to seek answers, but even though you are frustrated with the situation, you should realise that this is a HX user forum. There are no Line staff here and only very occasionally do they visit these forums - See the “sticky comment” in the black banner stripe at the top of this page entitled “Welcome to the Line 6 forums”. No - you are not the only person that has this issue. This was posted over on TGP on Jan 5th 2024 from a reply to a guy who had raise a support ticket: The midi-thru issue has yet to be resolved. As of 2 days ago and as to the update status... "TBD at the moment, our team is really busy especially considering the holidays. It looks like its in line to be approved for the upcoming update. I can't provide any prediction on release date for now." As for my “sarcasm”. Really? That’s your opinion, when I have taken the trouble to look elsewhere to find the current status (AFAIK) of this situation. Yet you choose to tell me that I’m being rude for pointing out your psychic ability that lets you know that you “can't believe Line 6 is not fixing a bug like this one!!!!” My guess is - yes, they are, because there are about another 4 possible bugs being worked on. Plus, bear in mind, that any Firmware modifications need to be applied and tested across the whole range of Helix products, not just the HX One. Hope this helps/makes sense

Hi, again, Your web browser/Windows should not be attempting to open any of the files required for the update. That particular file that ends with the file type .hxf is the actual Firmware package and should simply be downloaded to your computer, in a place where you can find it later, for when you move on to performing a local install of the update. I’m a Mac user and I’m not sure what that browser is that you are using, but I’m starting to suspect that it might be FireFox. If it is (or whatever other browser) you need to set the preferences for downloading files to a specific folder where you can find them. FireFox has a habit of trying to be helpful (annoying) by trying to unpack, unzip, unrar, any files you get from the internet. You don’t want it to do that. You need to be in charge, not the computer! You could try downloading the required files with a different browser if this keeps on happening. Or when that window opens you could see if it will download without any “helper” applications, simply by clicking on “Cancel”. Hope this helps/makes sense.

Hi, You are still not being very specific about this. When seeking assistance from other users it's a big help to know EXACTLY which presets you are referring to and on what hardware. For example on my Helix floor unit Factory 1 Setlist starts with 01A US Double Nrm If you could clarify which particular presets are giving you problems, it will be easier if we know which ones to check. I'm a little concerned that you also say the presets are taking some time to load. That simply should not be happening. Scrolling through presets on my Helix, loads each preset in milliseconds - it's almost instantaneous. My best guess, without any further information, is that your hardware device needs a Factory Reset, this will put it back into a "box fresh" state. Check here for the various reset options for different Helix products. https://helixhelp.com/tips-and-guides/universal/reset-options Hope this helps/makes sense.

Hi, When seeking assistance from other users it’s a big help to know what computer and operating system you are using. One important thing to remember is HX Edit cannot connect to any HX hardware device that is in a “failed” state. I keep saying that I am going to stop doing this, but to save me from lots of typing - this is a cut ‘n’ paste from a while back. This is the usual “Fail Safe” solution provided by members of this forum. Follow this link, read it thoroughly, and follow the instructions given. Take Note: this installation technique described within was for an earlier version of the Firmware. Any references to version numbers should be the very latest available for the new 3.70 Firmware. The method for “Offline” updating is identical. Hope this helps/makes sense.

Hi, Interesting first post. Do you have any evidence to back your claim that “Line 6 is not fixing a bug like this one”. If you check the thread you will find in it a couple of posts from people who encountered this issue, raised a ticket with Customer Support, and mentioned this. “Line 6 have said they’re working on a fix but no idea how long that will take.” As you state that you “can’t believe” that it is not being looked into, maybe you could enlighten everyone concerned, exactly how long the MIDI Thru “bug squashing” should take. If you have any ideas as to what is needed to fix this, then possibly you could tell the Line 6 tech team how to solve this. Don’t let your programming genius go unnoticed! Hope this helps/makes sense.

Hi, I have to concur with @silverhead in the post above. I too, record the stereo fully processed audio from USB 1&2, along with a DI signal from USB7 from my Helix floor into Logic Pro. Using the exact same preset in HX Native to re-amp the dry signal has no discernible difference on the audio output. I could also play it back through the hardware - same result - no difference. I’m more inclined to think that this is how you are using you set up. In fact John Nathan Cordy made a video a few days back explaining why some people, including him, have issues with plug-ins. Hope this helps/makes sense.

Hi, if you are requesting updates and/or improvements to any HX product, I must point out that there are no Line 6 staff here and only very occasionally do they visit these forums - (See the “sticky comment” in the black banner stripe at the top of this page entitled “Welcome to the Line 6 forums”). This link is where you need to go to have any hope of it been seen by anyone from Line 6: https://line6.ideascale.com/a/index Before posting any new ideas, please do a search to see if it's already been listed. Multiple requests for the same thing will thin out the votes. Also, post your ideas one at a time. Many users don’t vote for combined suggestions. Hope this helps/makes sense.

Hi, Well the way approach this would possibly be, if you are using the Dream as the amp/cab part of this setup, then stick any dirt (overdrive, fuzz, compression) before the amp. Then usually your Delay, Reverb and any other time based effects after the amp/cab. It’s worth bearing in mind, that with any of this stuff, there are no rules - other than if it sounds good, then it is good. Patch the stuff together and experiment. I doubt anything will blow up. Hope this helps/makes sense.