datacommando

Hi, It’s not new, it has been around for quite some time. The yellow plectrum icon usually indicates a preset that is linked to the Line 6 Marketplace. Check this link Hope this helps/makes sense.

No hub involved, as noted in an earlier comment from the OP, although it is usually a prime suspect in these situations, along with driver conflicts and bad cables.

@craiganderton Many thanks for the new version of the "The Big Book of Helix Tips and Tricks" - a great reference for any user of the HX family.

Hi, Nope, it isn’t set up how you want, but it is if you know what preset you’re on and you have the preset in Stomp mode. Logically it makes most sense to select a preset to open in Stomp view, where you can already be on a snapshot setting, then you can access Snapshot mode, from there it will auto switch back to Stomp. Re: Snapshots - from the Owner’s Manual “Selecting a preset recalls the Snapshot that was active when the preset was saved.” As previously mentioned, it you want to modify the functionality of your device beyond the factory options you can design your own workflow using Command Centre. Hope this helps/makes sense

Sorry guys - I really don’t know what else to suggest as it’s not something that I’m experiencing. Maybe it’s because I’m using a Mac, or I could be living on a ley line. I said there is a lot of voodoo around USB - I will file this under “weird and mysterious”, but will keep searching.

Hi, I had a vague recollection of something to do with not just HX Stomp, but also the Helix Floor having disconnect issues. From what I dug up it seems that there is some issue with the Windows Power options > Suspend state. This reminded me of a previous spate of USB disconnect posts reported here - (IIRC, one thing I suggested in there was to change Suspend state!). Hope this helps/makes sense.

Hi, Not entirely sure how you reached that conclusion- USB is notoriously fickle about connections and not all USB cables the same. Some are not suitable for data transmission. There is a whole lot of voodoo involved with this stuff. I notice you said that “while you are playing”, HX Edit will display “connection interrupted" or "no device connected". What else is running at the same time? As noted earlier USB can be very temperamental. Also, when seeking assistance it’s a big help to know what computer and operating system you’re using. Hope this helps/makes sense.

Hi, again, Go to the Global settings on your Helix and under Footswitch Settings change the option on knob 4 “Snapshot Mode Switches” to “Auto Return”. From the Helix 3.0 Owner’s Manual page 66. “When set to “Auto Return,” Helix returns to the previous footswitch mode after selecting a snapshot. When set to “Manual Return,” Helix stays in Snapshot footswitch mode until you press FS6 (CANCEL).“ Hope this helps/makes sense.

Hi, Think yourself lucky - you could have bought into Apple's FireWire (I did way back) - check this out:

HI, I'm not sure that I fully understand what you want to achieve here? You can If you go to the Global Settings on your Helix and set Footswitches > Preset Mode Switches > 8 Snapshots, then you use FS 6 (PRESET STOMP) to swap between Stomp and Snapshot mode. If you require some extra feature to navigating between settings then you should check out the Command Centre which allows you to control almost anything with something else. Once again Steve to the rescue with this video. Hope this helps/makes sense.

Hi, I’m also un the U.K. (West Yorkshire) and like you I powered down and recharged my iPad overnight. From what you stated earlier you should be good to go, any other issues with this, post back and we can try to figure it out. It is exceptionally rare that a firmware update will turn your Helix into a paperweight, it’s a computer. I have been updating my Helix since FW 1.06.5 way back in 2016 - never had any real issues - I must live on a ley line. Let us know how it goes. EDIT: This is the solution provided by members of this forum. Follow this link, read it thoroughly, and follow the instructions given. Take Note: this installation technique described within was for an earlier version of the Firmware. Any references to version numbers should be the very latest available for the new 3.70 Firmware. The method for “Offline” updating is identical.

Hi, A couple of points here. The Line 6 Updater cannot connect to your hardware if HX Edit is still running - ensure it is not running in the background. Also you will need to disconnect the USB Cable from both your hardware and PC. Restart your Helix while holding down FS6 & FS12 to put your unit into Safe Boot Mode. Reconnect the USB to the Helix and PC. Ensure HX Edit is not open and launch the Line 6 Updater Utility and choose to work offline. Your device should now appear to be available for updating via the Utility. Here is the Line 6 official recovery instructions. Hope this helps/makes sense.

Page 34 - HX Edit Pilot’s Guide 3.70 https://line6.com/data/6/0a020a4167cd654eae06274c7/application/pdf/HX Edit Pilots Guide 3.70 - English .pdf Hope this helps/makes sense.

Hi, Mot sure if this is relevant, but check this thread from earlier this year:- Hope this helps/makes sense.

I guess that you are the same @Kidwags that posted about the error code in the Helix Native forum. Now you are saying that you’re having issues with the Helix Floor - strange! Well, when you ask about the Rebuilding Presets- “Does ANY of this Sound Familiar to Anyone?”. The short answer is - yes! Rebuilding presets is perfectly normal following an update. It’s what your Helix (or other HX unit) does to optimise the presets to work with the current firmware. Regard it as a “housekeeping” task for your device. You will notice that if for any reason you add one, or more, presets created with an earlier version of the firmware, then the rebuilding process will happen again. It will process everything in your device even if you only add one preset. It should only take a few minutes and is nothing to worry about. What does slightly concern me is that you say you have “Lost All Factory Presets and most (but not all) of my installed presets.”. That is rather odd, because before starting any Firmware update you are advised to make a full backup of the contents of your Helix. This is to give you a “fail safe” backup so you do not lose any of your own creations. Furthermore, to load all the Factory Presets in v.3.70 simply run a Factory Reset process on your Floor unit. Once you have checked out the presets you can export them to load whenever you like. Likewise, you can load HX Edit and use “Restore from Backup”, to reload your custom presets, Global setting, IRs etc., simply by selecting the “Restore from Backup“ in the menu of the editor. Someone else asked a similar question yesterday - here’s that reply All this is fully documented in the Release Notes for Firmware 3.70. - - Perform a factory reset. IMPORTANT! MAKE SURE YOU HAVE A BACKUP FIRST, AS A FACTORY RESET WILL ERASE ALL YOUR WORK! Helix Floor/LT: While holding footswitches 9 & 10 (bottom row, 2 middle switches), turn on Helix Floor/LT Helix Rack: While holding knobs 5 & 6 (2 furthest right knobs below the screen), turn on Helix Rack HX Effects: While holding footswitches 6 & TAP (2 farthest right switches on the bottom row), turn on HX Effects HX Stomp: While holding footswitches 2 & 3, turn on HX Stomp HX Stomp XL: While holding footswitches C & D, turn on HX Stomp OPTIONAL: Performing a factory reset loads the new 3.70 Factory Presets, but restoring from your backup will overwrite these. Spend some time exploring these and export the factory presets you want to keep (or drag them to your desktop). If you have unused setlists in Helix Floor/Rack/LT, you can also export the entire FACTORY 1 bundle for loading into an unused setlist later. From the top File menu, select Restore From Backup... If you don't have any important presets in Setlist 1, click the disclosure triangle next to Presets and uncheck the first setlist's box; this will retain 3.70's FACTORY 1 setlist. Select the backup file created in Step 1 and click Restore Backup. Hope this helps(makes sense.

You didn't say what your 2nd guitar is playing through, but I'm with @DunedinDragon on this, if he's is using a Helix. I have just been messing with the 3 Note generator into the shimmer reverb for making a synth pad effect. AFAIK, the main chords are F# and B, then D#m and G#m. You can split these chords into basic triads for the 3 Note Gen to playback from foot switches. I was only fooling around with F# and B by setting the octaves as they would be on a keyboard and then swapping around the waveform shapes - the saw shapes are good. Then you need to figure out how to mix this stuff into the song format you are working with. Try experimenting with this sort stuff - add a phaser or sweep echo. Hope this helps/makes sense. Stoopid.hlx See if you can dig something out of this!

Hi, This is the only good reference to the code-1116 error that I could find - check it out for a possible solution. https://line6.com/support/topic/53283-helix-native-code-1116-could-not-decrypt-the-asset/ Hope this helps/makes sense.

Hi, You obviously still have all your own presets from before the update to v 3.70, but just to be safe make another backup, then simply perform a Factory Reset on your hardware. This will erase everything and when you restart your device all the user slots will be empty, except for Factory Presets 1 & 2. You can then use restore from backup to load in all your own stuff to the User slots and just leave the option for setlist 1 & 2 unchecked. All this is fully documented in the Release Notes for Firmware 3.70. - - Perform a factory reset. IMPORTANT! MAKE SURE YOU HAVE A BACKUP FIRST, AS A FACTORY RESET WILL ERASE ALL YOUR WORK! Helix Floor/LT: While holding footswitches 9 & 10 (bottom row, 2 middle switches), turn on Helix Floor/LT Helix Rack: While holding knobs 5 & 6 (2 furthest right knobs below the screen), turn on Helix Rack HX Effects: While holding footswitches 6 & TAP (2 farthest right switches on the bottom row), turn on HX Effects HX Stomp: While holding footswitches 2 & 3, turn on HX Stomp HX Stomp XL: While holding footswitches C & D, turn on HX Stomp OPTIONAL: Performing a factory reset loads the new 3.70 Factory Presets, but restoring from your backup will overwrite these. Spend some time exploring these and export the factory presets you want to keep (or drag them to your desktop). If you have unused setlists in Helix Floor/Rack/LT, you can also export the entire FACTORY 1 bundle for loading into an unused setlist later. From the top File menu, select Restore From Backup... If you don't have any important presets in Setlist 1, click the disclosure triangle next to Presets and uncheck the first setlist's box; this will retain 3.70's FACTORY 1 setlist. Select the backup file created in Step 1 and click Restore Backup. Hope this helps(makes sense.

Well, that says it all right there - and you want to to do this for one song on New Years Eve. Maybe aim for NYE 2025

Not possible!

Hi, The file that you attached is a generic .php file NOT a Line 6 Helix format .hlx file, therefore nobody here will be able to edit it and show you an example of how to split the outputs for use with and without cabinets. I would suggest try again, but ensure the file you upload is named correctly and uploaded using the "choose files" option. You should then see the attached uploaded file in your post with the correct file extension. Hope this helps/makes sense.

Hi, If you want to move presets on the HX Stomp, see page 13 of the HX Stomp 3.0 Owner’s Manual. https://line6.com/data/6/0a020a418962611d636e7c51b/application/pdf/HX Stomp 3.0 Owner's Manual - English .pdf Hope this helps/makes sense.

Hi, My point is (and was) that this sort of thing is entirely subjective. There is no right and wrong - if it sounds good, then it is good. Only you can decide if the audio that goes in at one end of the signal chain, and come out of the other, is what you want to hear. If not, then move things around until you get what you are chasing. There are many ways to approach this sort of signal routing. The general consensus being that usually you would place any overdrive and/or distortion effects before any amp/cab, then follow this with any time based effects (modulation, delay, reverb). Add EQ, compression etc., where ever seems to give the desired, or best results. Having said that, it is entirely feasible that you could have, for example, chorus, delay and reverb before the amp stage, as per some “shoegaze” bands. Personally, looking at the hardware boxes that you have, you could make life a lot easier by simply using the HX Stomp and your BOSS Loop Station. It would be a lot more compact and portable. Also the HX Stomp has digital equivalents your Ibanez TS9, Fulltone OCD, EHX Big Muff Pi, along side stacks of stereo Delays and Reverbs all built in. Have a play around with building some patches in the HX Stomp and lighten your load. Maybe @lou-kash is correct when he states the HX Stomp is a one stop solution - a lot less cables, batteries, power supplies etc. Other than that - you suggested: Instrument input - Amp/Cab or Preamp - Modulation effects - Send/Return loop - EQ - Compressor - Output Maybe EQ followed by compressor at the end to even out and tighten up. Does this make sense? Answer: Yes it does, but only if that is what you want to achieve! There are no rules! Hope this helps/makes sense.

If you plugged it all in and it works then that’s all you need! You don’t need anyone else to confirm it. Hope this helps/makes sense. bump!

Ah, ha! If the first rule of weirdness is the Reset, then the first rule of updating is to install the latest version of HX Edit first. Once again, this is fully documented in the Release Notes, plus there is a couple of “sticky threads” in here that cover this:- And this! Hope this helps/makes sense.