maxnew40

I just got notified by UPS that they have delivered my Helix to Line6 for repair. Lets see how long it takes for me to get my unit back. So far most people are reporting 1-2 weeks for repairs. I think I may be experiencing Helix withdraw. -Max

UPS picked up my Helix, so it is on the way to Line6 for repair. I really miss it already. -Max

I really like the Line6 L2 speaker for the Helix. I own three of them (two for vocal monitors) and they are really amazing powered speakers. -Max

I was contacted by Frank at line 6 that even offered to send me a loaner unit while mine gets repaired. Amazing customer support from Line 6! -Max

I have an old M-13 but it won't power up any more and I sold off all my pedals except for a tube screamer. I think I get through rehearsal with my Fender Supersonic and a tube screamer, it will be very basic but it is just rehearsal I guess. -Max

That is how I was thinking also. I can still use my unit fine with the edit application but I am now afraid I might have an overall poorly manufactured unit, sort of like the occasional "Lemon" that a car manufacturer will put out where one in every several thousand just isn't right. I guess I am just really bummed out that I have to be without it for a while. At least I have several pretty decent amps to use. Should I pull out the Fender Supersonic or the old Traynor YBA-1 head? -Max

That is very encouraging to hear. They are in California and I am in Washington, so it should only take about 1-2 days shipping time. Waiting for an RMA after I uploaded a copy of my receipt. -Max

Damn it, the unit is broken and I have to send it in for repairs and be without it for potentially weeks on end. I am not a happy camper and am sort of regretting that I purchased it now (maybe should have waited a year for them to work the bugs out). My HD500 is gone and I don't really have a rig to play through now. I had a similar experience with my first JTV-59 but since I bought it at a store versus online I was able to take it back to the store for an exchange. If it wasn't so expensive I would just live with it since I can still use it with the editor, but for that price failing after about two weeks is just a huge let down. Was I just unlucky again or is there a high infant mortality rate for these joystick controllers? -Max

It doesn't feel like a regular strat neck to me, but it isn't uncomfortable. I use the JTV-69 mostly as a backup guitar, the 59 just fits my hands better. -Max

My joystick scroll stopped working and I just opened a ticket. -Max

I love my two JTV guitars, I have both the 59 and a 69. I have about 25 guitars in my collection and the JTVs have been the only guitars I take out in the last few years. If I ever find a great deal on another 59 I will buy one, that guitar just feels like it was custom built for my hands. -Max

I created a support ticket for the problem. -Max

It usually means switch the power off then on again. -Max

I already tried several different reset combinations and also re-installed 1.10. I guess I will have to submit a ticket when I get home and have access to the serial number on the unit. With the editor I don't need to use the joystick scroll function very often, but at the price I paid for this unit I expect it all to work. I will not be a happy camper if I have to send it back for repair. In fact I will probably just live with it if my only other option is to send it in for repair and be without it for an extended period of time. -Max

I tweaked his patches a bit for my gig. I mostly used his Clean and JCM-800 patches. There was too much delay in the tones for my classic rock gig and I tamed the amount of gain on the JCM-800 to better fit 60s and 70s rock. With the dual amps and drive pedals in those patches I was able to cover a lot of ground with one patch. -Max

I was editing a sound on my Helix floor unit and all of a sudden I noticed that the joystick no longer does anything when I turn the knob. Did I somehow configure my unit to not use the joystick for scrolling or is my joystick broken? I wanted to check with users here before I submit a ticket in case I just disabled it myself. I have version 1.10 firmware in my Helix. -Max

I see the OP complaining that reverb makes the tone sound more distant, but that is exactly what reverb does and is supposed to do. It simulates space and distance. -Max

I have used a HD500 into a L2 and also out to the P.A. for a few years prior to buying the Helix. My Helix arrived Wednesday and I had a gig on Friday night. To speed things up I bought the Standard patch set from Glenn DeLaune. I play in band that plays songs mostly from the 60s and 70s, so I chose 3 of his patches to work with, Clean, JCM 800, and Acoustic. Both Clean and JCM 800 are set up to switch between two amps and have a drive, lead boost and several effects. I set them up to select the guitar on my variax, added a wah and tweaked the gain, and in one case changed to a different amp. I ended up with about 6 patches that used for the night. It must say I am very impressed with this over my old HD500. It just feels more real. The lighted scribble strips made it easy for me to use it even though I had only spent a few hours with it before the gig. I could see what each switch was for with a quick glance down at the Helix. I would like to figure out if there is a way to set the Helix so that when I switch to a different preset that it loads the preset up and then switches modes so that all the pedals are available without me hitting the mode switch (The I could hit mode when I want to change presets). I like to set up a preset so that I can play a whole song without switching to a different preset -Max

I used to have separate patches for my Les Paul and Strat guitars, the output is too different between the two to use the same patches. My solution is that I now use a Variax guitar.

Congrats, I just got mine on Wednesday and am going to use at a gig tonight. -Max

I use one Line 6 L2 speaker and it it is a perfect solution for me. -Max

I got it fixed with a little bit of contact cleaner as you all have suggested. I just loosened the string so I could move it off of the saddle, shot a bit contact cleaner on the saddle, wiped it off and boom it is working just fine again. Thank you all for the great suggestions! -Max

I only see one JTV piezo saddle for the JTV at Full Compass, are they the same on the JTV-59 and the JTV-69? -Max

Cool, thanks for the suggestions. I have contact cleaner and I can solder(I have a collection of coin op video games from the 80's and that stuff is a must have). I will also look for pics of the the thing taken apart so I can see how it all connected. It failed without ever using the workbench, so I doubt string volume is an issue. I have a JTV-69 as a backup for the modeled sounds to get me through the next gig until I can get this one fixed. I also have a new Helix on the way and I am quite excited about that. -Max