silverhead

That’s a known issue, especially when using load boxes, that I believe will be addressed in the next update. Patience.

I would open a support ticket.

I'd be really interested to hear the results of that. Please report back.

Do you have Global EQ turned on? If so try turning it off.

Make sure you updated the app as well as the firmware. It seems you can post in an existing thread but can’t start a new thread. That’s weird. Open a support ticket. I know you already have one open but open another one.

Make sure you also updated the app.

1) Yes, and there’s no problem if you want them both on at the same time. Sonically that might not sound good if they are in the same signal path, but a dual path preset with both amps on can sound great. 2) Yes. One difference is signal routing. With Amp+Cab you can’t place FX blocks between the two. With separate Amp and Cab blocks you can do that, simulating an FX Loop in a real amp.

My Rokit 8” studio monitors are also great. Ae you looking for home studio use or gigging?

Were they previously not noisy, meaning this is a sudden development? If so describe what, if anything, has changed other than the sudden noise. Any new equipment like guitars, cables, or speakers? New computer or operating system? Does it matter if USB is connected?

The answer to the only question you asked is yes. I and many others have updated. Please start a new thread and decide what you want help with. Registration? Presets? Both? Provide detailed background information and ask one or more specific questions.

You can’t be serious here. 10+ years is a rapid product generation in the tech sector? C’mon, man.

I think you’re confusing product support with product evolution. Line 6 is still selling and supporting the Helix/HX product lines. You can expect to be able to get problem resolution including replacement parts and service for years to come. Same with the history of software and firmware updates which continue to be available for download and installation. That’s called support. The enhancements and improvements (evolution) have slowed down, which is absolutely normal for products that are much younger than Helix’s 10+ years. What’s surprising is that Line 6 is apparently planning another update even though the next generation product (Stadium) has been released. Your expectations are quite unrealistic.

I think that a clone change via Snapshots won't happen until/unless you can also change amps. Here's a snip from the manual section on Snapshots: The only thing your octopuses/snapshots can’t do is rearrange your pedalboard or swap out an effect or amp for a different one (unless both effect or amp blocks exist in the same preset). Reason is that DSP requirements are calculated based on the selected blocks in a preset. Snapshots aren't able to change that. I expect that clones, like amps, have varying DSP requirements.

I'm not aware of a Line 6 hosted platform for this. But clone files can be attached to posts here. So yours could be the opening post in a clone sharing thread. You could change the thread title accordingly. I'm assuming there are no IP or legal issues around this. Seems similar to IR sharing to me. There are IR creators who offer their work for sale and have ownership but IR creators can also choose to freely share them.

Mu understanding is that there are certain compatibility requirements regarding the home/local WiFi router. Here are a couple of posts. There may be other information here; do some searching. Perhaps one of them may pinpoint a local issue for you. Also, open a support ticket to see if you can get it resolved. This is not to say that Line 6 shouldn't be working on resolving these issue with updates; just that there may be a workaround or solution for you.

Have you tried using Line 6 Central to update the firmware using the USB-C connection to your computer?

There’s a banner at the top of this page explaining that. You still have a few weeks to use it.

Run the Line 6 License Manager before Apr. 10 when it will be retired.

Try a different 2nd filter, like a specific song name or a band (The Shadows?)

Not sure, but perhaps you need to reset Global Settings > Tempo/Click > Receive MIDI Clock back to OFF.

Do you perhaps have the Matrix mixer outputs linked? Does the behaviour change if you un-link them? Again, as noted in my earlier reply the green meter level will not change in the display; it’s showing the pre-fader level which is not affected by moving the fader.

Just want to clarify…. Are you saying that moving the slider does not affect the visible level of the meter, or that it does not affect the actual volume of Song playback coming from the 1/4” outputs? If the former, that’s normal behaviour. Here’s a snippet from the manual: Note: All metering in the Matrix Mixer is “Pre-Fader” (i.e., each meter displays the signal level before its channel fader’s level is applied). If the latter make sure the 1/4” Outputs is selected in the Matrix mixer; there are separate mixer controls for 1/4”, XLR, and Headphones. If it’s actually not working open a support ticket.

I have never received a response to any of my feature requests, and I never expected that I would. I know the collection of requests is reviewed periodically and the most popular and feasible ones are considered for implementation. But it’s not a concierge service. btw…. the product feedback area (your link above) is for making requests for new features. To report a bug you should open a support ticket. Those are replied to.

There seem to be temporary website issues this morning. Wait a while and try again.

There seem to be temporary website issues this morning. Wait a while and try again.