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Some users have reported getting an error message when installing Line 6 product drivers on Windows 10 or 11. The error message will mention that Line 6 drivers are not being recognized or are being blocked after installation. The best workaround for this is to disable Memory Integrity under Windows security settings. You can find this feature under Windows Security > Device Security > Core Isolation details. See this article from Microsoft for further details: https://support.microsoft.com/en-us/windows/device-protection-in-windows-security-afa11526-de57-b1c5-599f-3a4c6a61c5e2 This is a known issue to our team, and for now the best option is to disable Memory Integrity as a work-around. We will continue to monitor this issue for our driver releases. -
macOS 10.13/10.14/10.15/11.4 has implemented an additional security layer for kernel extension drivers, such as the Line 6 audio drivers. After the Line 6 device is connected, the customer must open the Security Control Pane and accept the Line 6 driver in order for the device to be recognized. Typically, but not always you'll see this message when your driver gets blocked, or is not available for use with your DAW: However, sometimes the driver gets blocked and the message won't appear. Your driver and hardware simply won't work. In either case, you'd need to approve the driver in System Preferences > Security & Privacy: Additional information about this change can be found at https://developer.apple.com/library/content/technotes/tn2459/_index.html#//apple_ref/doc/uid/DTS40017658 For some cases if the "Allow" button does not change anything, or the "Allow" button does NOT disappear after clicking. Please try these steps: Go into: System Preferences > Keyboard > Shortcuts > Select 'All Controls'. Then: Go back to System Preferences > Privacy & Security > Press 'Tab' until 'Allow' is selected > Press 'Spacebar'. Note: the Privacy & Security page may need to be unlocked before 'Tab' will work.