datacommando Posted July 1, 2019 Share Posted July 1, 2019 30 minutes ago, jabziz said: “Raise a ticket with Customer Support and have it checked out.“ If these other things to check out don't solve it, I certainly will. If anyone else is trying to help, keep in mind I’m not saying i can hear a 2ms delay. I’m saying that i can split my guitar, go into 2 rigs, and to my ears the sound is coming out at different times. Based on what some of you are saying this must be a delay of more than 2ms. That being said, it sounds like that isn’t normal. I’m taking from these posts that normal latency of a device like this vs an amp shouldn't be audible. I’m fine with that. I prefer it actually. Between my investments in the LT and Powercab Plus, i’d like it to work out. :) someone pointed out that this wasnt a problem until recently. It wasnt until recently that i had another example playing at the same time. This may have been an issue all along. Ill also be the first to say the band i was in probably wasnt tight enough to point it out. :) Hi again jabziz, O.K. If you play guitar using just your Helix LT on it's own into your Power Cab everything sounds normal and good. Only when you connect a second "regular" amp does this "XX ms" delay become noticeable and distracting to the point where it makes it difficult to play in time. This narrows it down to, what "box" is being used to split the signal between the regular amplifier and your Helix LT. What is this other amp and how are you connecting it, what cables are you using etc. These are the important things that you have not told us. It may help to figure out what is causing you to perceive this "latency:" Did you ever have this sort of problem prior to adding/attaching the other amp? Just ask yourself, "what changed for it to sound so bad/wrong?" Have you ever played using a regular dual amp rig before which sounded perfect? Where did the figure of 2ms delay come from and how did you detect it actually is 2ms delay? Are we dealing with some sort of psych-acoustic phenomenon? Help us to help you. Quote Link to comment Share on other sites More sharing options...
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