Joshuaconrey Posted February 18, 2018 Share Posted February 18, 2018 Hi folks; First time posting on the forums, and I'm hoping you all can help me out. I just successfully updated to firmware 2.50 for Helix (which is everything I hoped it would be :D ), and I'm trying to use HX Edit. I downloaded it successfully, but when I click on the application icon to open it, it starts to open the black window, then immediately shuts down with the message "HX Edit quit unexpectedly." I've tried deleting and re-downloading with the same result. I opened the app directly from the 'Applications' folder, not from a shortcut. I'm running a Mac with OS X 10.8.5, and haven't had any trouble with Line 6 or Helix software heretofore. This was the first version of 'HX Edit' that I've installed. Prior to this I was using the old 'Helix' app (which I've already deleted). I'm not worried about restoring any preset or IR backups, I just want the app to open and work properly. Any tips or solutions to this problem would be greatly appreciated! Thanks! [Moderators, if there is an existing topic on this issue, feel free to move my post there. This is my first time posting and I don't know how all of this works just yet.] Quote Link to comment Share on other sites More sharing options...
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