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Hey everyone, first post here! PC is running windows 10 64 bit I've had my Helix a little over a year now and had a problem once in the past with it bricking when I tried to update it (first day I got it actually) and by some stroke of luck I tried again to uninstall, reinstall and reupdate and it worked and all was well, have updated once since with no problems. Tonight however I went to plug my helix into another pc after a fresh driver and updater install and the pc isn't recognizing the device at all, no beeps or recognition that hardware is being attached whether or not the computer is communicating with it correctly, I tried 3 different usb cables and all my usb ports, all of which work with other devices. This is leading me to believe it may be a hardware issue? I used the device to record a few days ago but used a 1/4" out and an interface, other than that the last time I used the usb port was in December so I'm not sure how long it would've been broken. If it is a software issue I'm not sure theres anything I can do to fix it without even being able to connect it to a computer. If anyone has had this issue or could offer some advice that would be great. Thank you!

Helpful useful post for me being I'm brand new to Helix Specially like the heal to toe expression :)

There is a setting on the volume block for this under Controller Assign

Thanks for the replies everyone, my pc is freshly updated and I did a complete fresh install on all the most recent Helix software a few times with no luck as of when I first posted, I tried plugging into my buddies MacBook today and there was again, no indication that anything was plugged in. I'm thinking I'll need to open a ticket?

The cabled power kit mentioned above will work. Honestly, though, I think it's much easier to just use the battery. I would probably spend the money on a spare battery before I bought that kit.

I've seen this : https://www.sweetwater.com/store/detail/VariaxPwrKit--line-6-variax-cabled-power-kit It seems to work with old and JTV guitars, so, i suppose with the standard too..... I don't have it, i use a line 6 FX board.....

Well....this is why you have those things hanging off the side of your head called "ears"...they don't work on numbers, they work on sound vibrations. When it sounds right...you're done.

Had the same problem here. Here's the solution: - Go to the Line 6 site and download the appropriate drivers for the Amplifi device you own. Install them. - During that installation, you will be asked to plugin your device to USB (do not plug it in until asked) - Finish that install. - Start the Line 6 Updater and .. voila! Follow the on-screen instructions to update. A factory reset will be required. And you might as well unpair your bluetooth device because you'll need to re-pair it anyway after this is all done. Worked like a charm for me.