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Hi thanks again for your reply, I was at the studio yesterday was much better, I turned the volumes and gain down on the channels of the helix and turned the volume /gain up on the amp and it worked really well. Simple but seems to have fixed the noise really happy, thanks again for your help much appreciate, j

A bit oversimplified statements to illustrate the essence of equal loudness contour aka Fletcher-Munson curves: If you create a balanced sound at low volume it will sound scooped at higher volume - it gets lost although it's loud. If you create a lean and mellow sound at low volume it will sound balanced at higher volume - it comes alive.

When creating patches, the best practice is to made it at loud levels (+80db) then you will know that they will be suitable with a band

pull up a comfy chair and hang on! this site has what you need, but you have to dig for it. There is so much that could be going on. Type of guitar, type of helix/floor/stomp (that really doesn't matter), type of music, volume. Yes, you are correct that the lower volume patches will be different. Its the Fletcher Munson (spelling ?) effect. Bass and highs will get boosted more than mids when the volume is louder. (or something like that, there are very smart people on here that can help). it could be your effects (reverbs,delays) are washing out his tone. could be he just needs to drop the gain some (you don't need as much as you think), drop the lows and highs (either on the amp and/or high/low cuts on the amp or an eq block at the end of the chain). Jason Sadites has a ton of explanations and is very good at explaining the why of things... maybe too much sometimes, but I like it. Also John Nathan Cordy and Steve Sterlacci. all good stuff there. Hope he sticks with it. I and others have spent many hours (mostly enjoyable) tweaking things in the helix and have gotten pretty awesome results. Good luck

Generally speaking when you're trying to match a particular tone, start with whatever amp model Helix has that's closest to whatever "real" amp was used on the original recording. This isn't a magic formula though, and certainly not the only way to achieve a given result... in my experience, playing around with mic choice and placement and EQ can be just as useful, if not more so, than tinkering with a dozen different amp models trying to find the "right" one.

I would start with making sure you're using the same pickups he is. He's using a strat with the bridge pickup and it's a small humbucker. Like this I believe https://www.amazon.com/Seymour-Duncan-SL591B-Little-Bridge/dp/B0002D0EBU/ref=asc_df_B0002D0EBU?tag=bngsmtphsnus-20&linkCode=df0&hvadid=80745502739788&hvnetw=s&hvqmt=e&hvbmt=be&hvdev=c&hvlocint=&hvlocphy=&hvtargid=pla-4584345029701887&th=1 Carlos generally used full size humbuckers and I'm pretty sure he used the neck position. But to get the sound in this video, the guitar and pickups he's using have a bit to do with the sound.

I think we're going to need more info on how you have things setup. Given it's a small stage are you routing your Helix direct to the mixing board from the Helix and relying on stage monitors or are you feeding into some amp or powered speaker on stage? If you're using stage monitors or amps how are they positioned? If using amps are they mic'd and sent through the PA? A confined space is always going to be more problematic with feedback simply because of reflections off of the walls. How many instruments and vocals are in the band and how large is the actual audience area? You realize lowering the gain doesn't mean you have to lower the volume, right? Gain adds a certain amount of noise to the signal which can be accentuated by hotter pickups. Generally speaking most music, even rock music, doesn't use as much gain as you might think it does. A combination of lower gain and a bit more compression often gets you to a cleaner and more distinct and punchy overdriven sound. Another thing that probably needs to be considered is your signal level. Generally on traditional pedals you don't worry about it too much because they all work with instrument level signals. The Helix provides a number of options as far as signal levels on the different outputs. Mic signal level is considerably lower than Line signal level for example and therefore has a lot less noise in the signal. That's why you need to be aware of these things and keep track of how high your signal level is coming out of the Helix by selecting the output block on you signal chain and looking at the display at the lower right of the display on how high the level is. The higher the signal level the more noise it's likely to have. I personally keep my output levels around 40% even on heavier rock songs on the Helix meters and let the mixing board or powered speakers manage the volume levels to ensure I don't clip or have volume/noise problems. It doesn't have any affect on the sound, just the volume.

Dear Line 6 friends: i am trying to REGISTER my new HELIX LT, but it shows the following: There was an error processing your submission. (Error: ESN could not be verified. Please confirm the supplied USN. ( Error: 523) ) May we have a solution?? Thanks in advance

You're using the Import button for SETLISTS. You need to use the Import button on the PRESETS line.