jpdennis

Are you actually saying you also have another system with Windows 10 using the Helix drivers and not ASIO4ALL? And you experience the same issue with that system? Thanks for any clarification Dennis

I purchased the Helix for the "what if" possibilities it seemed to open up. I have stayed for the same reason. It is very versatile for me and has paid for itself with the multitude of upgrades I have worked through. I use it with two paths - 4CM to a Mesa Boogie and complete emulation path out to PA with 3rd party stomps. I also use it as an all-in-one FX-Amp modeler now that the KOT has been modeled. While practice on my instrument is required to improve my ability and technique daily I have discovered the Helix has allowed me to really dive into a very creative sonic realm regarding the "I wonder what placing this or that block in this or that path in this or that way will do or sound like". It is rare I sell gear after a mistake I made with a 1969 ES-335 back in 1976 but someday I am sure I will be in a place to down-size - someday hasn't come yet ;-) YMMV Dennis

For solos and rhythms?

Same here. I then do a global reset after the update before restoring IRs & Global settings only from the backup. I will restore setlists individually as over the course of waiting for updates I tend to re-think my setlists when I have down time. This way I may only restore two of the three to five setlists I have based upon needs and initial testing prior to a show. And just a note I started with v1.04 when it came out after my Helix purchase. I have a lot of various backups based upon the export ... backup technology over the years Line 6 has been upgrading the Helix system. And I only use Firefox to download the software. That is my experience to date Dennis

After reading and rereading the instructions I have yet to have a failure during the update process; this is since day-one of ownership 3 to 4 years ago. Not sure if it helps however, I use a browser OTHER THAN Internet Explorer to download most critical updates and that is per Line 6 instructions as well as my experience over the past several years with other vendor products.

Could you upload a picture of what you are seeing in place of the stomps?

I wish a I had a quarter for every time a fellow employee in my department didn't read the instructions and takes two weeks to work on a project only to come to me for a solution. So I read the documents which can take from 20 minutes to 3 hours based upon the system. At that point I prepare a system from scratch and never fail to have it running successfully at the most within an 8 hour period. Granted if the Line 6 _________ (fill in the name of yours) is broken that is a wild card. However, from my perspective Digital Igloo, Phil, and others have provided not just a direct path to installing the upgrade, they have already provided a list of known issues you could run into; said list let me think about my next choice of upgrading or not. And if the upgrade truly is unusable they have provided the path back to a working version. Though may be I am misreading (pun intended) the instructions and getting lucky. Just Plain Dennis PS: I do agree it would be great to have the Line 6 staff wait until any and every bug is resolved before releasing the upgrade; search every "I WANT IT NOW" thread from day one to think about how that would really play out. Thank God the tuner was fixed! Crap - did I just mention the tuner? <wink and a nod>

After a complete restore from Backup I resolved this by powering off, FS10-FS11 "Upgrade to latest format" then going into Global settings and changing the behavior to "Model", use it once, change back to "Selection", use it once, then shutdown and turn on again. If it appears again I am going to try MonkeyXT's suggestion as well.

25 ft for me as well

Interesting post. I was cautious during the update and was reading the screen. It took about 10 or 12 minutes since I knew to click the OK button everything time it came up. Used it after a week break from playing live venues at least twice every weekend for the past several months. Our sound man said it was the clearest and best sound he has heard since I've been using the Helix. Have I had a couple of bugs, well yes. Did I find work-arounds until the next update, yep. And yes I am sure I use it different from others. However, I use the on board EXP and switching between the Vol and a Wah or the Vol and Drop or Drop and Wah in several of the patches haven't been problematic; having the sweep value has been GREAT by the way. I must be lucky.

Thanks for the suggestion. My joy stick works fine for everything but adding a new model in an unoccupied location. I have to double tap it (not hard just twice). Then it wakes up to let me select the model I want to add. If a model is existing at that location it works fine. I'll check this when I get home this evening.

I use Firefox and never have a problem, YET ...

Had to click the OK button twice during the 10 minutes it took to update my Helix from 2.71 to 2.8 so I feel it went very well.

My Helix Floor updated swiftly and perfectly as long as I watched for the onscreen instructions. LOL

Good catch. I find using Multi quiets my presets as I go 4CM at line level out to all then XLR is the only output the volume pot controls. I scratched my head as well when I was setting up my 4CM for stage and XLR out to PA path. I haven't delved into the reasoning but with 2.80.0 installed I am revisiting everything

Here is a link to many suggestions that have been helpful Hopefully this is helpful for you ... just read it all then find the one that best fits your issue

Final steps. So I watched the presets get rebuilt. Then I used the 9 10 combo to reset to factory again. I only restored the IRs and Global settings using the all-in-one backup I created prior to upgrading the software to HX Edit 2.80. Then I restored my presets using the all-in-one backup file as well (yep ... neurotic). After I rebooted once I then shutdown and used the 10 11 combo to update to latest version. Once I was satisfied I created a v2.80 backup. NOW FOR THE FUN ... cheers!! Just Plain Dennis

Not sure. If you read my post you will see the steps I took. I read this as I was about to post my final steps. Hopefully you completed a backup BEFORE you upgraded. I do not believe you can backup your older version of presets using the new 2.80 HX Edit.

Well, I did not walk away. Kind of a good thing. For my upgrade there were a couple screens that said to click on OK even though it looked like the Helix was bricked. So, I clicked OK and wow ... the Helix lives! I almost didn't wait and follow the steps to click OK (almost). Firmware is 2.80.0 ... CHECK Now the rebuilding presets process begins.

Check list 1) Use hardwired Ethernet cable directly to laptop from my modem/switch ... CHECK 2) Backup Helix using current HX Edit version ... CHECK 3) Repeat step 2 since I am neurotic ... CHECK on both counts 4) Backup all setlists ... [refer to step 3 section concerning neurosis] ... neurotically CHECK 5) Backup several of my most regulated presets across my setlists ... CHECK yep, refer to neurotic 6) Backup all IRs and screen shot for a numerically correct list ... CHECK 7) Reset Helix to Factory ... CHECK - are you all seeing a pattern? 8) Download and install the latest HX Edit 2.80 ... CHECK 9) Reread Digital Igloo and Phil_M comments ... CHECK 10) Connect Helix floor and start process ... CHECK 11) Walk away ... if only ... Well, now lets see what we see ...

Yes, please!

That is correct, you will see 10 blank scribble strips if nothing is assigned to the foot switches

Too busy playing and then I forgot that we get free updates. Sacrilege you say, forgive me I say, off with his head they say! Now about those meds … ;-)

What about drinking for each letter of the alphabet .. all alphabets? Just a thought!

Looks like my OCD is helpful in this case. I backup at the beginning and end of rehearsals and again before the show. Then I back up after the show while everyone else is sipping a brew. Considering this includes the two path direct tor PA and the large venue 4CM to mic'd amp / XLR mono to PA events I should be OK. "No you won't!!! …" says the loud OCD voice in my head. You had me at Backup, Spikey