rd2rk

Try here: (6) Helix 3.9 Wishlist | The Gear Page

Sounds like the next step is the complete driver uninstall/reinstall. Not to be debby downer and not sure it’s relevant, but I’m my family’s Windows support tech. My sister had a Lenovo laptop, and it was a royal pita from day one. Replaced with a Dell, no problems. My older i7 laptop is an HP, not even technically Win11 compatible, no problems. Also, if this is a new laptop with a factory Win11 installation, you may ultimately wind up doing a clean Windows installation. Worst case, but try the driver uninstall/reinstall first.

Never seen any of that.

I’ve also noticed that sometimes I’ll get the No Device message and if I disconnect the cable, pause a beat or two then reconnect that fixes it. Just something else to try before you do the whole uninstall thing.

Goto the Windows Sound settings to set the default playback device. I have two i7 Win11 boxes, one new and compatible and an older one that is theoretically not, both work fine with HXedit. Maybe try uninstalling, remove all L6 stuff (including in the registry if you’re comfortable using regedit) then reboot and reinstall.

Either I'm misunderstanding your problem or you're doing something wrong. The solution I provided works perfectly on my system. Attach a preset that demonstrates the problem. Happy Thanksgiving to you and yours!

Quite happy with Helix. Hoping that, down the road, L6 will release something like the AM4/HXSXL with Agoura amps. I MIGHT be able to afford that. Don't need all the Stadium's bells and whistles. It's cool and all. If I win the lotto I'll jump on it in a heartbeat. In the meantime, Helix does the job for me.

He also frequently reminds us that they don't publicly discuss the details of future updates. Reading between the lines, look at the price points of the products. Helix is still in the top three modelers for both quality of sound and features. Unless you NEED the advanced features of the Stadium products, the only reason to dump your Helix for a Stadium is that you have too much money in the bank. The only REALLY BIG DEAL feature in Stadium is the "PROXY" capturing/profiling (COMING SOON!). I own a ToneX and have tried NAM and, TBH, I'm underwhelmed. Not that they sound bad but faced with the choice of tweaking knobs until I get a sound I like (what we do with REAL WORLD amps) or auditioning 100,000 captures (another rabbit hole like the 100,000+ IRs I have purchased over the years), I'll keep tweaking, Thank You Very Much! Helix will continue to sell well to players who need a great sounding modeler and would rather spend our time PLAYING MUSIC. As to updates, I've owned mine for 10 years and never been disappointed in the updates. If they never added another feature I wouldn't complain, but I suspect that we'll be pleasantly surprised as they continue to improve/optimize the platform in order to continue their dominance at the Helix family's price point in the market. Interesting side note - Fractal just released a new product that looks VERY MUCH like the HX Stomp XL, at that price point. No capturing there either.

Go to TGP (The Gear Page)>Digital and Modeling Forum, find the Helix thread and search for posts by Digital Igloo (Eric Klein). He has stated repeatedly that there WILL be updates.

In that case your only options are: Open a support ticket. They'll probably tell you to ship it to them in California. I had the top knob (between VIEW/SAVE) on mine simply start doing crazy stuff. It was out of warranty, but I shipped it to them and they replaced the whole unit. They're good that way.

Make sure that you're on the latest FW (3.80). If not, update now. If that doesn't fix it - Perform a Factory Reset. If that doesn't fix it - Re-install the FW (FOLLOW ALL DIRECTIONS!). If that doesn't fix it - If you're in the US, call support. If not or are you unable to call, log on to Line 6, go to support and open a support ticket.

If I'm understanding what you're after, the attached example preset should get it. Use Snapshots with the MIX and OUTPUTS assigned as shown. Set the Levels on the MIX Block as necessary in SS3. kjiratsiekoedel.hlx

Contact support?

Automation is something I never use, but if REAPER can activate/deactivate an LED on an external controller, then it must be sending a signal of some sort. What signal is being sent? Finding out what message is being sent in the operations that work is the first step.

The latest version of HELIX is 3.80. The latest version of HELIX EDIT is 3.82 and is necessary to use with the latest version of HELIX. The latest version of HELIX NATIVE is 3.82. You don't even need to OWN a HELIX to use HELIX NATIVE. Nor is HELIX EDIT necessary to use HELIX NATIVE. IOW - HELIX NATIVE is a stand-alone product. That said, ALWAYS use the LATEST version of HELIX NATIVE (3.82) and the latest version of REAPER or whatever DAW you're using. When you install HELIX NATIVE it installs the necessary drivers and plugin files for use with the various DAWs. Thereby maximum compatibility between all of the assorted bits and bytes is as assured as such compatibility is ever possible to be assured...

Yes, I know, I'm saying I'm surprised since every other HX family device uses that CC to call the tuner. Certainly, an oversight IMO.

I did a little test today. Using the .5watt setting with the "Clarity" (clean) amp, all parameters at noon and Noise Gate OFF. I tested both my Affinity HSS Strat on the HB (not a high output pickup) and my PRS Acoustic. I'm getting over 10 seconds sustain on both guitars. If you, with the same settings, still aren't getting any sustain, I'd look at the Variax. The problem is certainly NOT the Catalyst.

Did you turn off the noise gate?

Hmmm...I could've sworn it used the same CC#68 as all of the other HX family devices. Learn something new everyday!

Make sure that the noise gate is off. You're playing an emulation of an acoustic guitar. How much sustain are you expecting? Unnaturally long sustain is a result of the compression achieved using hi-gain amps or pedals. That's not (normally) something you do for an acoustic sound. I don't use compressors, and they usually (IME) add dirt, but you might research which compressors are considered to be "clean".

Guitar>HXFX>Send 1>ToneX In>ToneX Stereo Out>Polyend Stereo In>Polyend Stereo Out>HXFX Return Stereo 1/2. This will work unless you want some HXFX between the TX and Poly. If this won't work for you, be SPECIFIC about your goals.

Time to open a support ticket.

Back up your presets in HX Edit, then perform a Factory Reset. If that doesn't work, re-install the FW using the Line6Updater and the latest version (3.80). FOLLOW THE DIRECTIONS EXACTLY! Line 6 - Link to SW Downloads if you don't already have the Updater Reset Options #Helix Floor/LT Button Combination Description 2 LED light Fun 3 & 4 Test Mode 5 & 6 Global reset 7 & 8 Reset setlists to factory, Keep IRs 8 & 9 Reset setlists to factory, Clear IRs 9 & 10 Reset setlists to factory, Global reset, Clear IRs 10 & 11 Upgrades existing presets to latest format 11 & 12 Clear current preset 5 & 12 Clear setlists, clear IRs, Return system settings to default 6 & 12 Safe boot mode To use Reset Options: Power off the Helix Hold the desired button combination Power on the Helix Release the button combination Please note: Buttons are numbered from top left to bottom right.

Configuration/wiring is the same on HXFX as Helix.

If any of those pedals worked in the VH4 FX loop, and the Helix doesn't work configured as I first suggested: AND you've read the Helix and VH4 manuals, then yes, you should perform a Factory Reset and sell the Helix.