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shawncooke1

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Everything posted by shawncooke1

  1. shawncooke1

    Helix in for repairs after 13 months!

    Mine went out after about 14 months. But I only gigged out maybe 3 or 4 times, a few practices, and about 100 hours of bedroom time. Thats not enough to break a very expensive piece of equipment. It was cutting out and sounding thin. I kept changing cables and thinking I was cheap for my choice in cable. It would act up and I would kick it or wiggle the input cable, and boom, it would work for a while....but then came the time to shine. Big guitar solo with wah wah. As soon as I would step on it, bam, no sound. With that being said, I bought it from Sweetwater, and had them do the warranty work. I love Sweetwater, enjoy getting candy with every purchase, and still amazed that I've had the same rep in contact with me for more than 5 years now. They were a few weeks, said the part wasn't a standard part. I feel I would've had a quicker turn around with Line 6, new that I know. But I won't knock Line 6 either. Bought a backpack, I broke, no questions asked I got a new one. I love Line 6 and and sweet water, and will continue dealing with then. As for the Helix, even with the mishaps, its still the best solution for sound that I've ever found. Hope the best for you bro
  2. shawncooke1

    Send/Return issues with FX loop JVM

    I think I got it figured out. Had to go into controller assign and turn off footswitch for the send/return
  3. shawncooke1

    Send/Return issues with FX loop JVM

    Im having some slight issues that I can't seem to figure out. I started a new preset to work with 4CM. Ive tried setting the send/return up different ways, but the problem I am having is when I activate the wah, it turns my fx send/return block off. If I activate fx block while wah is active, then when I de-activate the wah, it turns the fx block off. Is there any way to leave the fx block on at all times? why is the wah linked to it? How do I change it? I also tried using the 4CM template, and the HELIX PreAmp would disable my fx block when I activated the pre-amp..any help would be greatly appreciated. Thanks! (Here are a few pics of the different ways I have tried. Everything works until the wah is activated)
  4. shawncooke1

    Helix sound cutting out

    My Helix is having an issue. Sometimes when I am playing through headphones, the sound gets thin and low, and kinda sounds like mono. If I rock the expression pedal forward kinda hard or tap the top middle section of the Helix kinda hard, the sound comes back. I played it off as maybe something to do with my headphones or maybe even the headphone port, but the other night at practice I was playing mono out to FOH, and headphone out to my Alto ts210. At certain times the same thing would happen from both ports, and I would have to kinda kick the Helix to get it back. I haven't really ruled out bad cables at this time, but since it has happened multiple times with the headphones coupled with different guitar cables, I'm starting to think I have a problem with the Helix. Anyone else having this issue?
  5. shawncooke1

    Line 6 Helix Backpack Repair?!

    Im happy to say, that after finding my PayPal receipt for my Helix backpack, Line 6 has requested that I send my old one in and when they get it, they will be sending me a brand new one. This is AMAZING customer support. They did not have to do this at all, yet they did. Thank you Line 6 for your great products and crazy good support. On a different note, I finally had a chance to use the Helix last weekend in a live situation without using my Marshall JVM and 412 cab. I went stereo into FOH, and FRFR for myself. It was different to say the least, but at the end of the night, I had basically played thru 4 different amps and cabs, and had a great selection of distortions and fx at my feet. And my back thanked me for the next 5 days, because of the ease of setting up, and the weight difference that I am used to. Its gonna take some tweaking, but Helix FRFR is here to stay!
  6. shawncooke1

    Line 6 Helix Backpack Repair?!

    Both of my straps on my Helix backpack have broken at the bottom of the bag. The only things I am carrying in the backpack is the floorboard, the power cable, and 2 instrument cables! Has anyone else had this problem? I would like to think it could hold the weight of the product it was designed for. Please let me know. I took it to a couple local seamsters, but they said they couldn't fix it. Thanks!
  7. shawncooke1

    Show Us Your Helix Rig Setup

    What are you using the FCB1010 for? Ive had one for years, wanting to put use to it, but as nice as it could've been, it is insanely hard to program...even with 3rd party software.
  8. shawncooke1

    Line 6 Helix Backpack Repair?!

    I got it off eBay, so that is the problem. The guy wasn't an authorized dealer
  9. shawncooke1

    Line 6 Helix Backpack Repair?!

    Yeah, Im thinking it was a cash exchange, so I'm SOL!.....unless someone is willing to sell their receipt for a very small fee (wink, wink) :D
  10. shawncooke1

    Line 6 Helix Backpack Repair?!

    It does have the carry handle, but it is very easy to carry on my back. Like I said, its not a deal breaker, but more of a pain as far as, I can carry everything in one trip versus two trips. I carry helix on my back, guitar in one hand and powered monitor in the other hand, with leverage to carry a box of beer if need be. Line 6 actually just wrote back and said if I could come up with my original receipt, they could replace it. I don't have it, but that is VERY good business on their part, and for that, I will remain loyal to them as well. Thank you Line 6!
  11. shawncooke1

    Line 6 Helix Backpack Repair?!

    I got my response back from Line 6, and the warranty on the bag is 90 days from date of purchase. Ive had my backpack for over a year, but only used it maybe 8 times. Its not a deal breaker for me, and I understand their stance on it too. I know the bag is absolutely bullet proof built, but looking at the stitching, I feel they may have had a bad batch of thread or something. I will smile and move on :) . My only option at this point is to cut the bag at the bottom where the thick binding is, and loop around that and stitch the straps to their selves. Thanks for the help guys!
  12. shawncooke1

    Marshall JVM channel switching midi

    Has anyone had any luck programming Helix to change channels on the JVM by midi? If so, please tell. I can't get the Helix to recognize my JVM at all.
  13. shawncooke1

    Line 6 Helix Backpack Repair?!

    Thanks guys! I just opened a ticket. We'll see what happens.
  14. shawncooke1

    Level sound for downloaded patches

    Ive looked around, but haven't found the answer to my question. Please forgive me if it has been discussed and answered already. Im having trouble with certain patches, some Ive made and some Ive downloaded, having different output volumes when switched to. Is there any way of getting the volumes to be more equal across the board? It seems hard to me to flip back and forth through multiple patches to see if they are close to being the same. Thanks
  15. shawncooke1

    Level sound for downloaded patches

    Thanks guys
  16. shawncooke1

    SOUND PROBLEM

    Ive had this happen with a couple patches, and for me, changing the outs to the proper setting fixed it. Say I was using headphones and the out was set to usb or some single out like so, I changed the out to all or specific to my needs at the time.
  17. shawncooke1

    Marshall JVM channel switching midi

    No problem. Im not sure my way is the right way, or the best way, but if you need help, I will do what I can to help you out.
  18. shawncooke1

    Marshall JVM channel switching midi

    To answer the overall question of does the Helix work well with the JVM, is yes. To answer another on of your questions "is it plug and play"...yes and no. For me, the 4cm works out of the box well with the JVM. What is somewhat tricky, for me at least, was finding the best way to take certain presets that other people had made and incorporate it into my setup. You will need to use a 4cm preset to build off of to get the best out of the pedal and the amp. I have a couple presets that I built that uses my clean, crunch orange, od red, and green distortion of my JVM210. Helix does the channel switching for my amp. There has been a lot of time spent finding out how to get it all to work, as when I started, not much was written on it. You should be able to find enough to get you started by searching the forum. There still isn't much talk on here about the JVM, so you won't have to look hard. As far as tone suck, I don't notice any at all. Just make sure any channel you are using on the jvm has the fx loop activated and the knob in the back of the JVM turned all the way up to wet. The helix isn't the perfect machine out of the box. It is the perfect machine to make yours. You can make it do ANY thing you want, it just takes the time. Don't give up and you will love it.
  19. I have created some good 4cm patches that work well with my JVM210. I have it sending midi commands to control my amp channels. For things to work on my amp, my fx loop has to always be on. On the patches I created, there isn't a problem, but when i switch to a patch someone else made it sends a midi note and either/or changes the channel on the amp or turns off the fx loop. WTH? Im lost! I can't figure it out, or how to fix this. Does anyone have this problem, or a fix for it? Thanks for all the help I have already received, and hope to get more.
  20. shawncooke1

    Helix sending midi command when switching patches?

    Its really weird. Today when I turned everything on, it worked like it was supposed to. I guess the JVM or the Helix just needed a break or a restart. Thank you guys for the help. I was sure banging my head off the walls last night. This thing is getting so close to being the complete deal for me. Im thinking that the people that has already sold theirs, or taken it back, just didn't spend a bunch of hours with the board to make it what they want. It takes a huge amount of time to perfect it because it is so customizable. Im glad I have stuck with it. Im sure in the end Im gonna love it. Ive yet to run it through the PA. Just headphones and JVM.
  21. shawncooke1

    Helix sending midi command when switching patches?

    Thanks for the info. I did turn off sending PC messages. Its really weird. I have to set it to command/program, but I can't crack the code. I can get the JVM to to stay or switch to a channel when I turn the preset selector knob clockwise or select the next preset button on the foot switch to the right. But then if i turn the knob back to the left, it seems to send a different midi note and changes to a different configuration on the JVM. example.. Im on preset 1 on helix, JVM is on clean green, fx loop on turn knob clockwise to preset 2, JVM goes to crunch orange, fx loop on turn knob to preset 3, JVM goes to clean green no fx loop on turn knob counterclockwise to preset 2, JVM goes to clean green, no fx loop on. The way I got it to some what work on switching clockwise was to set an instant command in command center. But I can't for the life of me get to crack the code. I want to be able to use my power amp for some patches and just the preamp for others. But no matter what i chose there, I have to be able to have the fx loop on at all times. Thats where Im running into the biggest problem. I can't get the fx loop to come on with every Helix preset.
  22. shawncooke1

    Digital clock on Helix?!

    Ive had the Helix for about a week now, and have so many times wondered what time it was in a dark room with just the lights of the pedal. I then have to turn the light on, or fumble for my phone to see. As awesome as the Helix is, I think it would be great if they could incorporate a way of having a digital clock in the top right corner. Nothing seems to be using that real-estate on the main screen. It would help while playing live for too..when to end the set, when the club closes, etc.. I am still new to the forum and the way things work, but would like to recommend it to line 6. How do I do that? Thanks in advance.
  23. shawncooke1

    Digital clock on Helix?!

    No sweat boys. Ive always said things that got me in trouble..I just expect help, because I want to make this my perfect rig, and Im still having troubles. New topic on the way! lol
  24. shawncooke1

    Digital clock on Helix?!

    No harm done. I didn't know it was a joke until i was told. Im all about joking, trust me. It was the new to the forum, getting bashed is what I thought. When I knew it was in fun, I understood. I really would like a clock though! lol B)
  25. shawncooke1

    How do I change the EXP1 and EXP2 label to Wah and Vol?

    No problem. Thanks for the patience.
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