colek98

You can try FACTORY RESET. Hold the FS1 and FS2 switches while you POWER ON the unit. I just bought a HXSTOMP w 2.65 - did the upgrade - and did NOT have the problem you are having. You may indeed have a bad unit. Try the reset though. Might work.

Have u tried running the Helix into your amp? You get the best of both worlds. Once I set up the 4 cable method right, I started to feel like I could get where I wanted to go with this setup. Having owned many multieffects units previously, I wasn't expecting the Helix to be the holy grail. All hot new sounds get stale after a while. But FWIW, it is a very well organized one stop shopping effects box. Also, have you hooked it up to your PC and use the HXEdit program? To me, it's night and day. The HXEdit makes editting your presets supereasy. I've had this thing for a month now and still can't remember what buttons pushed or pressed or held do what - nor can I really see those tiny icons - But on the HXEdit - clear as a bell. Check it out if you haven't.

It's worthy to report a bug - so thanks for doing that. But I haftoo say this is a very complex patch that not every user is likely to endeavor. All this tech is the cutting edge. Every tech on the Line 6 help desk can't be intimately familiar w every line of code from every product they've ever supported. I know because I'm a field tech for a HW/SW company with a similar array of products - Help desk techs haven't all been there for 20 years nor do they stay that long. Long story short I think you are expecting too much from them. If they can solve 90% of the most common problems, well, that's pretty damn good. I spoke w the Line 6 (Yamaha) help desk a few times recently and was pleased with the service. Compared to my own company (highly rated multibillion dollar), they kick lollipop. And I recently dabbled w Avid ProTools. I bought and downloaded their SW, it wouldn't install, their help desk was not available, they sent me a message in technobabble that said they might get back to me in two to three business days .... ok, they got fired immediately and I'll go right back to Studio One. Yamaha as a company has always impressed me. Keyboards and motorcycles - now line 6.

Thanks for the suggestions guys. So far I've only created two of my own patches so I may retry the process. Peter, I thought the factory restore would set me back to 2.65, so haven't tried that yet, maybe that's it. RD, I think I did it in order - pretty careful bout that being a cautious techie by profession, but who knows - I'm getting old and crazy - lucky if I know what day it is . And yes I did a backup. Yeah this tech is a little too scary to me to skip the precaution of backing up.

Hi All, I bought a Stomp and it came w firmware 2.65. I did the upgrade - all seems fine Except all the Preset Names disappeared. Seems like the presets are still there, they just have no names. Did I do something wrong? Anyway to fix or get a list? TIA!

Studio One 3 Artist - perhaps all Artist versions - do not support VST Plugins. You have two options. Upgrade to Professional for $199. Or installed the Rewire VST plugin - $79. Alternatively, If you buy a stomp or Helix hardware, the hardware can substitute for Audio Box - and it will feed into studio one. In fact Stomp works better w Studio One than Audio Box - you just plug it in and it works really well - unlike audio box which you hafta f with that ASIO driver constantly. I was trying to work w Helix Native but ultimately decided there are too many hurdles to get to destination awesome sound. You gotta make Windows/DAW/sound cards/ drivers etc etc all play together - go to GC n pick up a stomp for $599 or catch it on sale. Plug Guitar in, speaker out. End of setup. Start messing w sounds. If ya don't like it, take it back to GC.

I dont even bother w Android. The Windows app works fab. Just hook the USB and big easy to use screen. Who can complain. And it looks and works just like Helix Native and Helix Stomp. Piece of cake. Really awesome. Some folks have told me the Helix sound quality is so superior - what's the technical diff Tony? I can make the spider roar pretty ferociously. I've only had the Stomp as you know for a few days I'm still not even hardly acquainted w it - i mean they look exactly the same

So - Helix Native journey update- major twist - I went through the whole process of installing Helix Native - while I am sure that after enough time and experience with it you can probably get it running and get fluent with it. I got it running. I got to try out helix native - but after hours and hours of rebuilding the PC (full OS refresh), install cubase, install HN, make all the drivers work including audio drivers, figure out how to use cubase ultimately - I concluded there were too many variable factors to be able to even know whether the sound of the Helix is good bad or indifferent. Kinda like listening to a great band using the top equipment through a dollar tree set of headphones. So I threw it all out and went and picked up a HX Stomp. Matched it with some JBL monitors. This way I reduced complications from a huge mess of SW drivers etc to one cable in from the guitar and two cables out directly to the monitors. And yes it sounds awesome. My Stomp came w sw version 2.65 - I found the presets useful for getting a first look at what can be done - but the real magic of the box doesn't begin until you start setting up your own sound patches yourself. Frankly I feel I got better sound out just choosing a favorite amp (mine are the Rectifier and the virtual Marshalls) and tweaking that than anything presets or stuff I have heard on CustomTone. So make your own sound patches. That's the way to go.

That's funny. I bought a charvel dk24 yesterday. :D Also a Marshall DSL20. And a HX Stomp - My take after two days working with it? Between using: my PC - thus the stock sound card - whatever audio interface My junky stereo monitors whatever DAW whatever headphones whatever ASIO All these can interfere with one's ability to discern with whether your output is up to snuff or no. A lot of potential pitfalls. And honestly, too many clicks thru the DAW / PC - too many wires - too many drivers I got rid of the whole mess - bought a HX Stomp - plugged in the guitar and the headphones - and yes - you can definitely hear the Helix quality - it's there - And so far I like the DK24 - superfast and great sound - not sure I'm confident about the whammy bar tho. I keep a clip on SNARK tuner on the head checking the tuning constantly - PITA - but worth it for the action and sound. I might ditch the whammy or upgrade to floyd rose idk - but the guitar plays and sounds awesome. It's a good choice.

I realized I didn't know lollipop about amps. So i watched video after video comparing each. Then I watched shootouts between Helix and Kemper and Fractal. Then I watched blind tests between amp models and actual amps. Then I checked prices and weights. And local availability. And I visited a music store. And then some recording studios. Then I compared and priced home studio equipment vs professional studio costs vs amp costs and availability. Then I came across a story that said a fave band called In This Moment tours completely using Helix. Then Helix Native went on sale. Last year when it was on sale it was $199 priced down from $399. This year it was $279. I was a bit disappointed - but who can complained? They're giving you the heart of a $1700 machine for 279? I'm a bit stingy, particularly around xmas, but I thought I would so regret it if I still have nothing two months from now. So i bagged it. Issues: PC compatibility - It requires a DAW (although I have since learned about a VST host). My Studio One 3 Artist does not support VSTs! GRRR! They want an extra $200 for that. The Cubase requires W7 SP1 plus some updates. Plus of course you need a PC that can handle a DAW plus HN - mine was getting a little fritzy. So the cost of a pc and or windows must be factored in. Maybe just memory. Maybe just reinstall the OS. Mines still a functional work in progress. I was mulling is it better to just buy the Helix since it has its own processor - thus offloading the CPU work. Anyways, after all that, I decided $279 is worth it just for the experiment. Next - Install, learning curve, and opin .....

Just tht I'd share my experience for those who might follow. Well first of all let me remind you, it is December 6 and Cyber Week Deals are only available from December 2 to December 8—so don’t delay! Last year I was hoping for a sale on Helix and didn't know my line 6 emails were going to spam so I missed it. Bagged myself a copy of HN this years tho. $279 marked down from 399 and includes a free copy of Cubase LE. Before I do the long story, I will give you the short answer - I am indeed impressed with the sound of the Helix native. I spend a lot of time focused on the Mesa Boogie Rectifier model and played till my fingers ached happily. Long story and updates will follow ... So I've been on a major tear trying to decide which direction to go musically. Been researching everything. About a year ago, I bought a Les Paul and a Spider V 30. I wanted to find out if I had a real guitar would I be able to get to the next level musically. I liked the idea of the Spider cause of all the built in effects. I worked with it slowly no rush over the past year. I was kinda scared of the Les Paul - too much power - or maybe scared I'd still suck even with that. After I got some more time on my hands I started working with it and noticed I couldn't really get a really good sound outta the spider. I tht a Les Paul shouldnt sound good - it shd sound incredible. Wasn't getting that. Started thinking I got a world class guitar and a junk amp. Maybe I read something wrong or whatever, but it seemed like when I first got the Spider I couldn't download from customtone. Anyways I did eventually figure that out. And after downloading a couple nice patches with a couple of tweaks I did get the spider sounding pretty good. However, I still think no modeling amp can match the sound of a tube.... To be continued ...

I have Studio One 3 Artist installed on my laptop. I bought the first Studio One when it came out and have used it ever since. However, I found my version of Studio One does not support VSTs and their online info says I hafta upgrade to Pro to use it at a cost of $199. Didn't like that. Dropped em a note. We'll see. But in the meantime, I found when I downloaded Helix Native there was a nice surprise in the form of free copy of Cubase LE, which DOES support HN. Took me a half a day to figure out how to make it work but it's working pretty well. Half a day to digest a whole new DAW and VST plugin not too bad IMO.

Exactly what kind of guitar do you have? If you don't have a high quality guitar, you will always struggle. Believe me I know. My first guitar cost $89 at JC Pennys. A Global Les Paul copy. Then I got a strat knockoff - brand can't even remember. Upped my game to mid level guitars. I could get some good sound - but I had to have sparkling new strings tuned to perfection and I had to beat the MF snots out of em to get em to speak. Recently got a Les Paul Traditional. Big difference. Still gotta work it - but yeah, my Lessy's got a big MF mouth and she is completely fluent in the language of rock n roll. You can get a pretty good guitar for prolly around 6-800. Do some research. Google best electric guitars. If you can't spring for a new guitar, do this: 1. Good NEW strings - I recommend Elixers - They got a great tone and last 5x as long as other strings. I like the coating on them too - keeps ur fingers from gettin eaten up. 2. Get a clip on tuner. You might find your strings slip outta tune - will drive u crazy. Clip on tuner with a bright clear display make things much better.

Hi JLowe. Well today is day one with Helix native. I don't have pod farm but I do have a spider V 30 amp. The short answer is in my first impression of the Helix Native is that it has pretty damn good sound - better than the spider V 30. And probably way more versatile.

I like the clip on better. I hate having to stop, turn on the light, and push buttons just to check the tuning. Clip on is always on, bright clear and readable.