jbuhajla Posted July 31, 2017 Share Posted July 31, 2017 I started a claim with L6, will they typically replace the transmitter? Thanks for your time! Yes, if it is still under warranty. Did you register it when you bought it? Link to comment Share on other sites More sharing options...
terkyang Posted October 5, 2017 Share Posted October 5, 2017 If you're having charging issues, please make sure you seat the transmitter completely into the receiver, otherwise the transmitter will not charge. For more details, see this article: Relay G10 FAQ We have designed the G10 transmitter to fit into almost any guitar. However, we anticipate that there will be some rare cases where the transmitter does not fit into a given guitar. If the G10 transmitter is inserted into your guitar and the transmitter's actuator pin is not engaged, the transmitter will not turn on, and the LED on the transmitter will not light up. In some rare cases, the guitar’s active electronics are wired with inverse polarity. In this scenario, the transmitter's electronics can go into a protection mode that keeps the system from being functional. This is evidenced by no output from the G10, even though the transmitter's light is on. We have found that a workaround to both of these issues is to use a mono-to-mono (TS-TS) Male to Female adaptor. More details and a troubleshooting procedure can be found at http://line6.com/support/page/kb/_/live-sound/relay-digital-wireless/relay-g10-guitar-compatibility-fitelectronics-r817. If these issues affect you, we encourage you to post the following information so that we can better understand the scope of the issue and the effectiveness of the solution: Guitar manufacturer Guitar model Does it fit and turn on? Do you hear audio? Does the adaptor solution resolve the issue? My G10 does not work with my guitar (Yamaha LL-TA). Power / lights on, but no output. It seems to work fine with my other guitar (Yamaha APX). The LL-TA works fine when plugged into amp with cable, so can't be LL-TA's problem. But since G10 works ok with APX, it can't be G10's problem either. Are there some compatibility issues? Help, need help quick as i have a gig this Sunday! If the issue is really as described in the PDF document, i think it is incumbent on line6 to provide the necessary adapter/s to make sure that i am able to use your product without a hitch. In the alternative, there must be some warning / exclusion somewhere to state its compatibility limitation. What is on the box is clearly misleading and a misrepresentation!! Link to comment Share on other sites More sharing options...
terkyang Posted October 7, 2017 Share Posted October 7, 2017 My G10 does not work with my guitar (Yamaha LL-TA). Power / lights on, but no output. It seems to work fine with my other guitar (Yamaha APX). The LL-TA works fine when plugged into amp with cable, so can't be LL-TA's problem. But since G10 works ok with APX, it can't be G10's problem either. Are there some compatibility issues? Help, need help quick as i have a gig this Sunday! If the issue is really as described in the PDF document, i think it is incumbent on line6 to provide the necessary adapter/s to make sure that i am able to use your product without a hitch. In the alternative, there must be some warning / exclusion somewhere to state its compatibility. What is on the box is clearly misleading and a misrepresentation!! I got a reply from Line6 and it seems like the adapter is now shipped along with the G10. Went back to my distributor, and they opened a newly arrived shipment of G10 transmitters, and true enough the adapter was in there!! So my distributor gave me the adapter (in time for my church worship tomorrow!!) and will order / obtain a replacement adapter from Line6. Well done!! More importantly, the problem was solved, and the G10 now works with my LL-TA... Yes, the adapter managed to do the trick. Thanks to Line6 and my local distributor (Yamaha) for their speedy response. Link to comment Share on other sites More sharing options...
LarryHandley Posted October 28, 2017 Share Posted October 28, 2017 Guitar manufacturer : Godin Guitar model : Session Custom Does it fit and turn on? yes Do you hear audio? No Does the adaptor solution resolve the issue? yes Link to comment Share on other sites More sharing options...
30sos Posted November 7, 2017 Share Posted November 7, 2017 Got a gig coming up, so I figured I'd check back in on this. I didn't see anything mentioned, so I assume there's been no software update to fix the no-sound issue with active pickups? Link to comment Share on other sites More sharing options...
wildy1 Posted November 9, 2017 Share Posted November 9, 2017 I lost my g10 transmitter. Can I replace it with the g10t transmitter. I am NOT using a spiderV amp, just the Line6 g10 receiver. Link to comment Share on other sites More sharing options...
MusicLaw Posted November 9, 2017 Share Posted November 9, 2017 Sorry to hear your G10 Transmitter was lost. You can buy a G10T for less than $100 (Amazon, GC, Sweetwater, etc.) and it will pair up just fine with your existing base unit. Link to comment Share on other sites More sharing options...
eyvindwa Posted November 26, 2017 Share Posted November 26, 2017 My G10 transmitter has suddenly stopped charging :( When I plug it into the receiver, the LED on the transmitter does no longer light up, and the receiver base is blinking red. Any suggestions? Link to comment Share on other sites More sharing options...
jbuhajla Posted November 27, 2017 Share Posted November 27, 2017 My G10 transmitter has suddenly stopped charging :( When I plug it into the receiver, the LED on the transmitter does no longer light up, and the receiver base is blinking red. Any suggestions? Open a support ticket with Line 6. They are covered by warranty for a year. Link to comment Share on other sites More sharing options...
i_martin Posted January 8, 2018 Share Posted January 8, 2018 Guitar manufacturer Ibanez Guitar model RGIR27FE 7-string with active EMG pickups Does it fit and turn on? Yes Do you hear audio? No Does the adaptor solution resolve the issue? Yes I'm assuming the guitar is wired with inverse polarity. I'll try rewiring the output jack and I'll post my results. Hello. Can you tell me what cable I need change exactly (habe you photos)? Thanks in advance for your fast reply! Link to comment Share on other sites More sharing options...
pjmuck Posted January 10, 2018 Share Posted January 10, 2018 My receiver has apparently died. Doesn't light up at all. I tried several different USB cables, and nothing. I suspect the cause is the flimsy, junky USB input. (BTW, did they ever address that common compliant?). Bought my G10 when they first came out, so well past warranty now. Link to comment Share on other sites More sharing options...
Giampivox Posted March 8, 2018 Share Posted March 8, 2018 HelloI have the problem that the G10 transmitter after completely unloading does not charge.Initially red light flashing and then off. Thank you Link to comment Share on other sites More sharing options...
jbuhajla Posted March 8, 2018 Share Posted March 8, 2018 Hello I have the problem that the G10 transmitter after completely unloading does not charge. Initially red light flashing and then off. Thank you Open a support ticket with Line 6. Link to comment Share on other sites More sharing options...
Giampivox Posted March 10, 2018 Share Posted March 10, 2018 Thanks I solved by connecting a more powerful battery charger Link to comment Share on other sites More sharing options...
edklein Posted March 27, 2018 Share Posted March 27, 2018 Just purchased the G10. Works on most of my guitars except for my Fender telecaster with a recessed cup input. The cup is so deep can't even get the angled adapter to seat. Surprised it wasn't tested out on a Telecaster. Link to comment Share on other sites More sharing options...
phil_m Posted March 27, 2018 Share Posted March 27, 2018 25 minutes ago, edklein said: Just purchased the G10. Works on most of my guitars except for my Fender telecaster with a recessed cup input. The cup is so deep can't even get the angled adapter to seat. Surprised it wasn't tested out on a Telecaster. It works with my Tele, but I have an Electrosocket jack plate on mine... It's not nearly as deep as the standard cup. Link to comment Share on other sites More sharing options...
araujo Posted April 15, 2018 Share Posted April 15, 2018 I followed all the instructions and the RELAY LINE 6 worked perfectly on my FISHMAN amp and with my Washburn guitar, it sounds incredible, for that price was the best buy for sure, super indicate to those who need a wireless system to use! I loved that and it works at an incredible distance !! Link to comment Share on other sites More sharing options...
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