We all here understand you position regarding the Firehawk vs the Helix boards support and development and we understand that if we would like a better performance board we can always upgrade to Helix and such.
Nevertheless you, Line 6, still owe us a RELIABLE equipment which, up to this date, has a lot of reported BUGS. I am not complaining in what is the Firehawk capable to do, because I am satisfied with that, but about the Bluetooth disconnections, the “freeze” boards, the lack of firmware and app updates, the cloud errors, the looper improper performance, etc
All of the things mentions before are supposed to be “strong” advantages of the Firehawk against its competitors because, please have in minds, your competitors ARE supporting their new and previous equipments continuously. If you need and example, check the Headrush, Fractal and Boss products.
Throw us a bone here! I’ve previously suggested that if the support for the Firehawk is over, let us have an open source code option, there might be capable people interested in developing a PC/Mac based interface or such.
Believe me, I like the Firehawk very much and I think I don’t need anything else for my musical needs, but I’m also sure that there’s still many potential that can be brought out of it, allow us to explore it and explode it!
Thank you.
Noe G.