Fwiw, it's quite amazing how companies still can't get the USB thing right in 2024.
I mean, I should be able to run the HX series devices through a USB hub (fortunately, at least for me it seems to be possible with the two hubs I'm regularly using with an M3 Macbook Air) - and still, it isn't.
I also should be able to use pretty much any USB cable - and still, I can't. I don't know how many USB cables I've thrown away through the years, either because they were simply not delivering the full specs from the start or because they got all dodgy after a short while (micro USB cables have been notoriously bad in that aspect). Must be like hundreds by now. At the same time, I'm using 1-2 guitar cables regularly since 25 years already.
Really, it's shocking.