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Helix/HX preset transfers to Helix Stadium
Helix Stadium is here!
POD Studio owners: Line 6 Monkey and Line 6 License Manager retiring on April 10th, 2026
Stadium presets and clones on Customtone!

psarkissian

Service Engineer Moderator
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Everything posted by psarkissian

  1. psarkissian
    cruision2,... Yes and no,... a Flash update is a Flash update. Looking for something more foundational or what may be seen as significant,... maybe, maybe not. Besides, you're a good dancer. :) Keep up the good work.
  2. psarkissian
    Use the instrument level going into the FOH.
  3. psarkissian
    I think I've seem that photo on the DT group FB page. Very good.
  4. psarkissian
    Physically, in the guitar would be iffy,... matching it to the Variax active circuitry would be a problem. But as part of a Workbench HD update, might be more do'able.
  5. psarkissian
    There was an update or two, to accommodate the Shuriken guitars about three years ago.
  6. psarkissian
    Seven amps,... very good.
  7. psarkissian
    Yes, true. Also don't want people probing in these amps, as they are touchy due to the hybrid analog/digital nature, and there is that high voltage hazard risk. I imagine you've been zapped a number of times too. It's not like our amp is in Aspen Pittman's tube amp book. He was a cool guy, founder of Groove Tube and a total tube amp nut. I miss him.
  8. psarkissian
    I do know, I'm just not allowed to get into with someone other than a Line 6 authorized service tech. Sorry.
  9. psarkissian
    If I seem vague, it's because your getting into circuit level questions I can't get into with an end user. Proprietary NDA stuff. Not allowed to get any deeper than I already have. Need to use the specified tubes, or it runs the risk of ending up on my repair bench,... and I'm trying to avoid that. Being a service tech here at Line 6, I speak from lots of experience with these amps here.
  10. psarkissian
    Anytime. Cheers.
  11. psarkissian
    Check with Mark Wright Music in Northampton. Mark used to be a tech at Line 6 Rugby, when we had a location there. He has his own shop now and still services Line 6 gear. Ring him up and see if he has a spare.
  12. psarkissian
    That is for FX loop or separating out the pre and power stages as some people do. It's a typical feature in all kinds of amps and even stereo system. There's a digital board with patches and effects, that sends the audio signal to the tube amp board. The amp board sends a signal back to the digital board. It keeps the signal from going out of wack and blowing something. I can't get anymore specific and deeper than that.
  13. psarkissian
    Maybe. Can you connect the guitar to Monkey and see what Flash version it has? You may have to use the interface device accessory instead of the Helix, to connect for this. Since no service record shows up on my screen, I don't know if that guitar has had its Flash updated.
  14. psarkissian
    Workbench HD v2.15, yes, that's the one. What version Flash in the guitar, when you connect to Line 6 Monkey?
  15. psarkissian
    You would need Workbench HD. But first, save any patches you can from the guitar and the Helix, then connect the guitar to Monkey, make certain the Flash versio is v2.00 or higher. -Flash version 2.00 or higher to be compatible with Workbench HD and Helix.
  16. psarkissian
    What silverhead said.
  17. psarkissian
    Drip into saddle, then blow out with canned air. If that doesn't fix it, then it will need servicing at a line 6 authorized service center in your area that works on guitars. https://line6.com/find/service_center/
  18. psarkissian
    Thought it might be the case, but there's always someone who wants to go down that road, so I wanted to nip that one in the bud. That's something one does in Workbench HD, lower part of the screen next to the Preset Volume. Maybe go to Idea Scale and suggest a Sustainiac as choice of pick-ups in Workbench HD.
  19. psarkissian
    Using both the VDI and 1/4" outputs at the same time puts a strain on the audio circuit. The circuit was not designed for that kind of current draw. Have had too many come across my repair bench with jack plate circuit failures because of it. And if someone uses both VDI and 1/4", with the battery as well to boost the magnetic pick-ups, the damage is worse. Don't dot that!
  20. psarkissian
    The pick-up in the Shurikens is the same as the JTV-59 bridge pick-up. It's a very well liked pick-up here at Line 6.
  21. psarkissian
    orbitus,... I don't see a service history and it's and early serial number. It's probably time to have a Line 6 authorized service center to check it out and give it a good looking over. https://line6.com/find/service_center/
  22. psarkissian
    Those in the link should be okay, Shuguang has had an okay reputation. The 12AX7EH by Electro-Harmonix would be better, as they are Low Microphonic.
  23. psarkissian
    Mark Wright Music in Northampton. Mark was a tech at Line 6 Rugby, back when we had a location there. He knows his stuff with the older Variax instruments.
  24. psarkissian
    The photo is good, 5881WXT. those are the ones.
  25. psarkissian
    Take it to a Line 6 authorized service center. This is a high voltage hazard, don't do self repair on these.
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