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psarkissian

Service Engineer Moderator
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Everything posted by psarkissian

  1. If it only occurs while the note is playing, then more than likely it is the guitar set-up. Either the tuning, intonation or pick-up height adjustment. If the noise is always there in the background, even with no note sounding, then more than likely there is a loose ground lead in the audio circuit. This would need to be taken to your nearest Line 6 authorized technician for servicing. https://line6.com/find/service_center/ Link to find the service center near you.
  2. Physically can detune about a step and a half. Beyond three semi tones pitch tracking get iffy. Warble is a concern when doing custom stuff like that.
  3. No tubes, Spider IV is a solid state amp. If it turns on then the fuse is good. Something with the amp or the the speaker. Register your amp in your Line 6 account and log a Support ticket. Best let the pros deal with it.
  4. Do not use lubricant, that just gunks up the works inside. Solder points or grungy contacts are usually the problem, solder re-flow and contact cleaning is usually the solution.
  5. Cannot use XT Live as an interface for a JTV with v2.00 of higher. The XT series is too old. You will need the interface device to connect to the computer and Monkey, save any custom patches to your computer, then re-Flash the guitar. That will bring you back to factory defaults.
  6. Jazzmaster has been mentioned here on occasion. There is also a Facebook page for Variax people, and Idea Scale for suggesting features like that. I think there may be a topic on Jazzmaster in Idea Scale from what I recall.
  7. 1a) Not simultaneously. You will have to switch between them. Workbench HD can be used for custom patches to be tuned to what you need for a particular song. Stevic McKay of Twelve Foot Ninja and creator of the Shuriken and Kevin Cadogan of Third Eye Blind (with his orange JTV-69) do custom patches like that. --- 1b) VDI cable does both Model and magnet signals at the same time. But there is a "magnetic blend" one can make use of as a Workbench custom patch. --- 1c) In Workbench HD, the detune function is +/- an octave, if I recall. 2a) Yes, I'm the one that recommends not going beyond 11 gauge. I'm the guy at Line 6 that services JTV, Standard and Shuriken guitars. Some have pushed it to 12 gauge, and is not easy to maintain good and stable set-up on the guitar with tension like that. --- 2b) Optimum string-to-piezo contact area pressure is key for the vibration to signal transfer. 9 to 11 is the range, it's design for 10-gauge to be the optimum gauge. --- 2c) Yes, a few have tried it, it resulted in problems, so they went back to 10 or 11gauge. Some were replacing piezos all to oftenas the excessive pressure wore into the piezo cap casing, damaging the piezo. Seen those come across my bench, not pretty.
  8. Contact E&M Electronics in Milton Keynes near Bletchley, as they are an authorized service center in the UK. E & M Electronics Unit 28, 56 Goulds Close Bletchley Milton Keynes, MK1 1EQ +441908375699 line6@eandm.co Also there is Mark Wright Music in Northampton. Contact Mark, he used to be a top tech at Line 6 Rugby back when we has a location there. Mark used to be my opposite number there, a top tech and a good mate. https://www.facebook.com/MarkWrightMusicdotcom/about_contact_and_basic_info +44 7738 054642 Mobile admin@markwrightmusic.com http://www.markwrightmusic.com/ Website One of them should be able to assist you.
  9. Windows 10 or Mas OS beyond 10.8 won't recognize original Workbench. And Workbench HD won't recognize any guitar before JTV v2.00 program. You would need a machine with an earlier operating system. There is no portability between the two guitar Model formats.
  10. :) And I love hanging about in the UK when I can. One of my fave places.
  11. Being a recently acquired, second hand guitar that does not function, you might want to take that up with whom ever you got the guitar from. Also get with Mark Wright Music in North Hampton to see what can be done.
  12. " Can I get Repair Manual and Circuit Diagrams for my Variax 700 Acoustic so my tech guy can try to fix it? " --- We don't publish service info. Too much intellectual property and proprietary stuff. And we can't vouch for the tech skills of the general public. " Line 6 support provided zero help when I asked them with a support ticket request. " --- Being a 14+ year old product, more than likely not supported for the most part. Some get extra units from eBay like sources and use those for spare parts. Best bet would be E&M electronics near Bletchley, or my mate Mark Wright Music in Northampton. Mark was a top tech at these guitars, back when we had location in Rugby.
  13. The switch on the DT main board would be done at the shop.
  14. Lost it,... wow. Never heard of that happening with them. How odd. Howick Electronics 175 Cook St Howick Auckland, 64 9 537 2592 roger@allegromusicstudio.co.nz What about Howick? "... recognising the amp as being a combo, not a head......and sounding completely different " --- there's a switch on the program board for that. Must have been switched incorrectly. Yes, it would sound different. " Why is it looking so simple for the DT25 (based on the info i found on the forum) and impossible to do with the DT50??? "--- The thing with the differences is the size and the overall lay out,... and especially the voltage shock hazard. Those 200V capacitors really hurt when you get zapped by them, even with the power off. One slip,.... BTW, say hello to the Kea down there. Cool birds.
  15. 15 year old product, recently acquired second hand. Components of the time were good. Contact E&M Electronics in Milton Keynes near Bletchley, or Mark Wright Music in North Hampton, see if they can be of assistance. Mark used to be a tech at Line 6 Rugby, when we had a location there. He still services Line 6 gear.
  16. See my response on your other post.
  17. There aren't any on the DT50 that are easily accessible to to the user. Due to the high voltage shock hazard, it is something that should be left to an authorized service tech who knows the insides of these amps. Due to certain proprietary considerations, there is no published service information on our products. Service centers,... there are two in Auckland, on the north island. The only options, darn. Maybe arrange to take the amp chassis in and they can run tests using a dummy load. They would have access to service info and me, through our normal service channels. I deal with and assist,... Music Link New Zealand Servicing: Electronics,Guitars Warehouse 5-174 Marua Road Ellerslie 5, Aukland, 0064 9 5792220 rogerajeffery@lycos.com ... from time to time when they want to consult me about something.
  18. No problem. It's one mod that would be expensive and very time consuming. And maybe impossible.
  19. Esta es la categoría incorrecta, es para guitarras y no para POD Go. Registre un ticket de soporte en su cuenta, automáticamente entrará en la cola donde lo recibirá una persona de soporte.
  20. -Use a guitar cable with a TRS tip on it. -Make certain you get four LED's lit when putting the battery in. -Make certain the battery is fully charged.
  21. What phil_m said, and the reason he said it.
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