psarkissian

No problem.

Correct. Easier to ship items from the Euro hub than the US hub.

Internal things that need to be dealt with by an authorized service tech. Do not try to service it yourself, the shock hazard in a tube amp is too great. I know from decades of first hand experience, it hurts when you zapped.

Oh, you are outside the US. You logged a support ticket in your account,... good. They should be able to point to someone in your region who can assist you.

CoVid has made a mess of things as far as supply chain logistics as far as parts go. In the UK is Mark Wright Music in Northampton. Mark used to be a tech at Line 6 Rugby when we had a Location there. Ring him up and check with him. Good mate and a good tech.

Check your local retailer or the Line 6 web store. https://shop.line6.com/accessories/guitar-accessories/jtv-variax-battery-charger-kit.html

I fix them here at Line 6, but cost is not something we techs deal with. We have people who set up the returns and deal with pricing. As far as individual authorized service centers, pricing is determined by the individual service center.

"Have you had any other DT-50 failures with the input gain switching? " --- Gain switching on a CoDec,... a bit more involved than that. There is a standard set of circuits used on the front end of CoDec's. So Angelo, Op-amps are set-up in +In, -In to balance inputs to a CoDec, aka- reference drivers or line drivers. Typical with chip company's application notes. Cirrus, who also acquired Cypress some years back, and companies like AKM will have these kinds of front en circuits in their app notes. As well as a similar circuit on the analog out of a Codec. The old ADAT's used Cypress Codec IC's back in the day, before Cirrus acquired them. High quality 20-bit back then when I service tech'd for Alesis 20-years ago (geez, has is been that long?). And Angelo,... also check out a paper on current steering DAC outputs for high quality audio (by my pal) Malcolm Hawksford at Audio Research Lab, University of Essex, UK. Love his work. https://www.researchgate.net/publication/269102687_CURRENT-STEERING_TRANSIMPEDANCE_AMPLIFIERS_FOR_HIGH-RESOLUTION_DIGITAL-TO-ANALOGUE_CONVERTERS When using the correct of the two inputs input gain and clipping are a problem, and it's not related to the guitar being turn up full-on, the main reasons tend to be the input board, the tubes and/or tube bias.

Carefully, pull up the knobs and check that the nuts holding the potentiometers are snug and tight. It will maintain the chassis grounds for the controls. If that doesn't do it, then it will need to be serviced by an authorized service center. There are four other different things it could be,... and none of those are self repairable.

" Why this quote is being attributed to me, I have no idea...I never said that. " --- That is strange. I know you know better and are sharper than that. Thought it was a typo, I even went looking for it and didn't find it. How odd.

That version is for early Variax. Won't work with JTV, Standard or Shuriken, which uses "Workbench HD". Check the pull down menu selection, it's there.

Workstation, or Workbench HD???

Log a Support ticket, see if they have a recommendation for you for the area.

And the power kits are boxed and labeled for the different regions according to which PX-2 is in it. "The large music stores are however saying the XPS kit is discontinued,... " --- out of stock, as it says in the accessories link. And the USB interface kit is another Variax accessory that comes with a Variax, while the XPS is an optional item.

No, no computer connecting or 3rd party applications, it's all self contained. Spider Jam 2 must refer to the Firmware version, the most current being the v2.09 Firmware that was released in 2008. Off-loading onto an SD card, then using an SD card reader connected to a computer is a a way to off-load and on-load factory or custom settings.

Odd, because we still have PX-2 supplies for other regions. Someone there must have confused "out of stock" with "discontinue". https://shop.line6.com/accessories/guitar-accessories/

They are not discontinued, just out of stock right now due to the CoVid related supply chain issues. Supply chain is slow as molasses right now.

Your English fine, better than my dinner table French. What phli_m said. Piezos require a certain string tension level to transfer vibrations into electronic impulses. Physically tuning down below 1-1/2 steps goes the edge of pitch tracking capabilities. Making use of the free Workbench HD application would take care of that,... https://line6.com/software/ Do not use a string set higher than 11-gauge, anything higher would be too large for the string nut, so there could be secondary vibration issues. You thought through enough to consider that,... tre bien.

Adjusting pick-up heights will only be a problem if warbling of the sound starts to occur while in Modeling mode or Modeling mode with Alt Tune. Pick-up adjustments are done by fretting the string at the highest fret. Workbench HD is a way of adjusting levels to where you like them. Normalizing between Models, or Models to magnetics is touchy, and over normalizing can introduce frequency based artifacts if levels are adjusted too high. So be aware.

If I recall, hold down button "A" during power up, then follow the prompts on the LCD screen to factory reset.

https://line6.com/support/manuals/spiderjam Pilot's Guide and Advanced Guide should cover all of that, as well as the Knowledge Base.

The kit uses JJ tubes. Do not use JJ tubes. See my prior post on that. These are not all analog tube amps. I like JJ's, they are very good,... just not in a Line 6 tube amp. Have had problems in the past with amps failing because of non specified tubes and bias. Use only specified tubes and bias. Using anything else may be considered to be an unsupported modification, it may and can void any warranties.

Though he's not on the official list, there's Mark Wright Music in Northampton. He was my opposite number across The Pond at Line 6 Rugby, back when we had a location there. Good mate and he knows his stuff. Check my posting on the top DT page about Line 6 tube amps.

What silverhead said about Workbench HD and custom IR's.

My post above. If it's at that point, then it needs to be service by an authorized service center. If the tubes haven't been replaced after two years, there may be a voltage pull down somewhere, and that can be a problem during an update. If they are not the specified tubes and bias, that can add to the problem.