Could you please post a followup to your experience with the bad switch support ticket?
I just received my Korean JTV-59P yesterday, and the 3-way switch feels like it isn't secured properly. It's loose, and it isn't seating in the lower position securely.
But, as far as I can tell, I am getting the appropriate guitar models.
Generally, the guitar is in good shape, but the switch has issues, and there is a mark on the neck (under the finish) near the third fret dot.
I must say, I'm disappointed. I was so excited, but a new $1500 guitar should be in better shape.