rd2rk

That's probably what causes my rebuilds, the occasional Customtone preset that I DL.

Also, be aware that the stomp sends PC#s 0-107. If your device recognizes 1-128, then Stomp 0 = device 1. Pass thru values aren't affected.

As long as I've had it (2016) I have noticed that, from time to time and for no apparent reason, it'll rebuild the presets. However, it never did that on every reboot.

Indeed. Coincidences happen, but.....

Maybe. Your problem sounds different. I'm just saying that with that setting on Model, my joystick works the same way it always did.

Bets on whether OP will ever be back? Troll or simply angry illiterate? Actually, doesn't that sound like a certain prominent politician? "yoiu are so bad Really so bad.....so sad" You don't think.....couldn't be.....

And the switches won't select the blocks, rotating the top knob (between View and Action) does that (if you first press VIEW).

OK, I'm confused. I'm on 2.81. I usually use HXEdit to create and mod presets. I guess I hadn't used the joystick for anything other than moving from one block to another to expose parameters since I don't really know when! So I just went over to my floor and tried it - all it would do was move from one block to another, pressing it wouldn't take me to the model list! Then I went to Globals and at the end of the Preferences section there's a Joystick Encoder setting - I never noticed this before. Is this new? It presents a choice between Model and Selection. It was on Selection. I switched it to Model and all was as it should be, same as it ever was. Using the arrows switches blocks, pressing it takes you to the Model list, turning it selects the next Model in the list. Pressing Actions and using the arrows moves the block. IOW, everything works the way it should. Am I misunderstanding the problem?

When you called them back and told them that you still had the issue, what did they say?

Is this how your buttons are set up? I'm using the Floor model, but it's the settings that matter. Also, are you using snapshots?

Did you do the update by first installing HXEdit 2.81? If not, do that (follow the directions!) then repeat the update. If that fails, do a factory REset (not PREset, and assuming you've backed up your presets). If all else fails, call Support.

BRAVO! ROCK ON! If it wasn't too complicated, what was the solution?

The thing is that MANY people, including me, have had ZERO problems with the 2.81 update. MANY people who HAVE had problems, it turned out that they either hadn't followed the directions, or had other problems with their individual computer hardware and configurations. I just looked up your previous problem. It seems you have an aversion to working with Tech Support, where you'd have the best likelihood of finding solutions to your problems. I fail to see the logic. That said, maybe Helix just isn't for you. Best of luck with whatever you replace it with, but most likely you'll just discover a whole new set of problems. Good Luck!

ADD: The only time the CANCEL button lights is if you hit one of the Up/Down buttons. This causes the Scribble Strips to flash until you make a selection or hit CANCEL. If that's not how it's working, you've definitely got a problem for Support.

Configured like that (and every other way), everything works as it should. When I press AND HOLD both left-hand (Up/DOWN) switches (1+7), it toggles between Preset/Stomp/Snap as it should. Sounds like you may have a problem for Support. I know you had another problem, though I can't remember offhand what it was. Could be you've just got a bad box.

Nope, just you. I tested what I said in my reply before I sent it. Try re-installing 2.81 and make sure you follow the directions exactly. If it's still a problem, call Support (or open a ticket).

I've tried every possible combination of Switch settings in Globals, and can't duplicate your problem. How are your Switch settings configured? Preset Mode = Stomp Mode = Snapshot Mode =

If I understand what you're saying - with Stomp mode set to 8 switches, and Preset mode set to Stomp/Snap, the Stomp switches don't appear? Or they appear but can't be activated (don't work)? Set up like that (Preset Mode=Stomp/Snap), you're going to see Stomp switches 2-5 (top row of Stomp Mode). If, in Stomp Mode, you don't have switches 2-5 assigned, then you won't see any Stomp switches in Preset Mode. Likewise, if you've got Preset Mode set to Snap/Stomp, you'll see Stomp switches 8-11. If those switches aren't assigned in Stomp Mode, you won't see any Stomps in Preset Mode. As far as the switches working, if they're assigned and visible in whatever configuration you're using, they should work.

Not seeing this on either floor or stomp, even with 3 stereo fx - simple delay, 63 spring and LA2. As datacommando says try installing 2.81 and see if it clears your glitch.

That a thread makes a corkscrew turn surprises you? :-) As I noted elsewhere, not a fan of the Prez, but when questioned about not paying enough taxes he said (paraphrased): "I didn't make the tax laws, I'm just taking advantage of them. I'd be a fool not to! If you don't like it, change the laws!". Not, apparently, an unusual (or illegal) attitude.

Globals/Footswitches/Stomp Mode Switches. Choose 8 or 10. Same place it's always been.

Not a fan of the Prez, but when hassled about not paying enough tax he basically said "I didn't make the tax laws. If you don't like it, change the laws!" EDIT: Corporations don't pay income tax. Income taxes are non tax deductible operating expenses that get factored into the price that consumers pay for their products. Only individual tax payers pay taxes. Trucking companies deal with something called IFTA (International Fuel Tax Agreement). They're required to report how many miles each truck drives in each state/country. The feds collect the tax at the the pump, then divvy it up accordingly. Yes, it's a ROYAL PITA! It's usually put on the driver to keep track, and when I was driving I HATED it! Fact is, it's a minor annoyance for a corporation to have to keep a database of each state's sales tax (it's downloadable). It's not at all difficult to write software to add tax to an invoice based on that data (as mentioned elsewhere, I was doing it 20 years ago). At the end of the year, the company cuts 50 checks. Companies that complain how tough it would be are full of it. Politicians and libertarian types who claim that it would drive businesses off-shore are either ignorant or dishonest. Oh, right, that's the definition of politician.

Personal story. I recently did a fly-gig in Michigan (family event). UAL made it impossible to even bring my Steinberger so, since the GC was 5 minutes from the airport, I rented a guitar. $70 for the weekend, for a Mexi Squier Strat. I was told it would be an H-S-S model, which was perfect. I told them I didn't want to get there and have them pull something off the wall that hadn't even been set up. I was ASSURED that these were rental units that were regularly re-strung and set up. I said "yeah, but can you have a tech check it out for me anyway?" and he reluctantly agreed. I get there, there's no such instrument, the guy (different guy) pulls one (S-S-S) off the wall. I noticed that the trem arm's hole was open, which pretty much guarantees that the little bitty tension spring is gone. I pointed it out to the guy, who had no clue what I was talking about! It's a STRAT for heaven's sake. If you don't know about STRATs......... I didn't have time to hassle over it, so I just took it and made due. This morning, I received a feedback request from GC about my rental. Boy, did they ever get feedback!

Did you do a factory REset, or just restore the factory PREsets?

Even when they try to make something right, they wind up kicking themselves in the butt! I worked at GC SF for 6 months in the early 1980's. They had 3 managers in that time, and one of the assistant managers was arrested for stealing. Very sad!