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vadar1

Helix Native compatibility issue with M1 Mac?

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I recently purchased a set of M1 iMac and had it Logic Pro X installed. This M1 iMac is Big Sur based computer, by the way.

Along with also newly purchased Symphony Desktop from Apogee, I tried to use my Helix Native, version 3.1.1, which I had been using on my Intel Macbook Pro as well.

Only problem is, while, plug-ins provided by Apogee for Symphony Desktop seems to work fine on my M1 iMac, I just cannot load the Helix Native 3.1.1 in Logic.

So, I went back and forth, uninstalled the Helix Native plug-in from my M1 iMac, and reinstalled, but I got a message saying, it "couldn't be opened" in the plug-in manager.

 

I just want to confirm, that I am not the only one with this issue. I mean, I just want to know if this is a on-going issue, i.e. Helix Native 3.1.1.'s compatibility issue on M1 Macs.

If not, I would really appreciate a word of advice on this.

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I’m sorry to say Helix Native does the exact same on my M1 Mac, and I could find next to no information on working around it. Another dude out there claimed he was somehow managing to route it through to Rosetta, which made it run, but it was super slow, and seemed not worth it. I think that guy was on YouTube, but he sure didn’t share how he did it. I wouldn’t bother.

 

I just bought a Helix so I wouldn’t have to deal with this. I wanted one anyway.

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3 hours ago, vadar1 said:

I just want to confirm, that I am not the only one with this issue.

 

A quick check would reveal that you're not alone.

 

One solution offered was to run using Rosetta, which seemed to do the trick until Apple updated Big Sur once more, and that brought the whole house of cards tumbling down again. The thing about Logic Pro not recognising/validating the Native plug-in has also been noted many times, and it seem that if you tick the option to "Use" that will get it to function.

 

Heres  a link.

 

 

Hope this helps/makes sense.

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15 hours ago, ju5tntime said:

I’m sorry to say Helix Native does the exact same on my M1 Mac, and I could find next to no information on working around it. Another dude out there claimed he was somehow managing to route it through to Rosetta, which made it run, but it was super slow, and seemed not worth it. I think that guy was on YouTube, but he sure didn’t share how he did it. I wouldn’t bother.

 

I just bought a Helix so I wouldn’t have to deal with this. I wanted one anyway.

 

Thank you an update. I really wanted to find out if I am the only one with this issue, as you had mentioned it, someone had find some sort of solution to this.

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15 hours ago, datacommando said:

 

A quick check would reveal that you're not alone.

 

One solution offered was to run using Rosetta, which seemed to do the trick until Apple updated Big Sur once more, and that brought the whole house of cards tumbling down again. The thing about Logic Pro not recognising/validating the Native plug-in has also been noted many times, and it seem that if you tick the option to "Use" that will get it to function.

 

Heres  a link.

 

 

Hope this helps/makes sense.

 

There aren't many recently made threads on this issue, as my limited search only had shown someone talking about this back in April. So I had to assume someone may have found solution, or no one is having this issue. Well, given the fact that M1 Mac has only been around in the market less than a year, not many people seemed to use this machine with the Helix Native.

 

Again, thank you for that link anyway. I will try though.

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I'm experiencing the same thing here. I had tried out Native a few months back only to find it was very sluggish on my system. Fast forward to now, recently purchased it because I read that they had ironed out the bugs on M1 Mac and now it wont load in Logic. 

 

I've reinstalled. Rescanned plugins several times. Rebooted. No luck. Thoughts?

 

 

Running the latest download of Native as of 5 days ago. 

Mac Mini M1

HX Stomp & Floor plugged in

Apollo x4

 

Screen Shot 2021-07-06 at 11.07.17 AM.png

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Ok. Figured it out, thanks to another post on the forum. It requires you to run Logic in Rosetta, validate the plugin while in Rosetta mode, then you can Un-Rosetta it and run Logic in non-rosetta mode. 

 

1. Close Logic. Install Native

2. Open up Applications folder, right click Logic, click Get Info, check Rosetta.

3. Open Logic, open plugin manager, rescan Native to validate. If it says "validated". Exit Logic.

4. Open Applications folder, right click logic, Get info, uncheck Rosetta. 

5. Run Logic and verify plugin is still validated and works. 

 

Note the I'm running the latest version of Big Sur as well, so this fix works on 11.4.

 

@vadar1

 

 

Screen Shot 2021-07-06 at 11.44.43 AM.png

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Just for those whom seeking an answer on this topic, I went on with what data commando replied and it seems Helix Native runs fine at the moment.

 

Checked several presets, and the sounds are different, so I assume it works.

 

I cannot guarantee its compatibility, as Helix Native plug-in in the Logic is classified as "incompatible", but seems to do the job the same way it did in other intel based computers.

 

For the moment, I will see that this is the solution.

 

Thanks guys.

 

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On 7/9/2021 at 11:12 AM, vadar1 said:

For the moment, I will see that this is the solution.


I hope that you, and everyone else using the new models, will be prepared for all this to start over again - Apple are getting ready to release macOS “Monterey” v.12

 

https://www.apple.com/macos/monterey-preview/


Good luck.

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I don’t think the next OS will be a problem like Big Sur. First of all, the issue now is recompiling/running on ARM, and whatever they did in 10.6.2 must have made Rosetta-based execution of something on ARM chips crash the plugin. It’s not like other plugins behave this badly - running Helix Native IMMEDIATELY brings down any DAW I use. Maybe they use an undocumented API or the OS is more protective of resources than it was before. 

 

If other plugin vendors can get their stuff working, so can Line 6. I would really just prefer the team announces a timeline. This is going to be the hardware platform for Macs in the future. Even if it is “not this year” I would like to know. I had planned on using Helix Native to record and Helix LT for performing and it would be nice to share presets like I did before. It is not a disaster for me (music is a hobby, not my career) but it is money spent on something I can’t use right now because of a laptop and OS choice. Thanks to the team who I am sure is very busy and constrained. I applied to the beta program and would be happy to help.  

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Native runs fine on Reaper on my M1 Mac Mini. Prior to the 3.11 update, the graphics were really slow, but now that seems to be cleared up. So I’m not sure what’s different with Reaper on the Macs (other than perhaps I am using the VST3 version of Native).

 

Now if only Izotope would release M1 compatible versions of their stuff, I’d be about all set.

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Interesting. I wonder if it's some sort of display bug when it tries to restore the UI view. It comes up as a small square box, then when it resizes it immediately crashes. Maybe my settings somehow created a condition where this crash happens. It seemed to start when the rectangle of the view went off the side of the screen, and then I can't ever get it to load again.

 

I wonder how I can reset the settings of the plugin so that the default sizes are restored. I tried removing the Audio Unit and the VST3 plugins but couldn't find a property file / settings / preference file to delete.

 

Ken

 

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OK! I fixed MY problem. IF you have the situation that I did:

 

1. You installed Helix Native

2. It worked for a while

3. Suddenly you can't bring it back, no matter what

and 

4. You don't care about your old patches, because you backed them up

 

To fix: you can (do not blame me for anything that happens, you have been warned, and BE SUPER CAREFUL!!!):

 

1. Open up a Terminal

2. Use the command below to switch to the directory that houses the preferences for the plugins:

   cd ~/Library/Application\ Support

 

3. Rename the Line 6 directory to something else like Line 6 Backup - YOU WILL LOSE YOUR SETTINGS - I don't care as they're backed up from the Helix LT:

   mv Line\ 6 Old\ Line\ 6.  (the backslashes are important, they escape the space in the directory name...

4. Restart your DAW, et viola!

 

Note- if you're not a Terminal user, you can run Finder, then hit CMD-SHIFT-G, then enter ~/Library/Application Support in the box that shows up, then rename Line 6

to Line 6 Old 

 

It brought it right back - said that it was the first time the plugin had started - but it didn't lose my license activation.

 

Thanks for the posters who said they have been able to get the plugin working on an M1 mac. This shows me it's an issue with a configuration corruption or setting problem, not necessarily with a binary compilation problem with plugin not properly running at all.

 

 

 

 

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Oh, and I'll be sending my bad Line 6 folder to Line 6 so they can hopefully reproduce my issue.

 

Best,

 

Ken

 

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I can confirm I'm currently running Helix Native 3.11 on my M1 MBA running Monterey Public Beta 1 in Logic 10.6.3.

 

Installed Logic

Installed Helix Native

Opened Logic in Rosetta mode, ignored warning about incompatible plugin, tested HN all good

Closed Logic, unchecked Rosetta

Opened Logic, all is working

 

Runs great, about the same as it did under Big Sur with the same process followed. Way better than my 2019 Intel MBA ran it in Big Sur. 

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Well, 

 

Now Native crashes with the latest revision of Logic, 10.6.3. Sigh. I wish I could revert back, unfortunately I can't. I'm going to try a manual uninstall and reinstall of Native. ARRRARARRG!!

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The uninstall/reinstall of Native didn't work. Going to try to find a copy of Logic 10.6.2 floating around the net. Ugh.

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For me it seemed to go south when I resized the Helix plugin window. That was fixed by removing the Line 6 folder from the Library/Application Support folder inside of your home folder and letting Helix Plugin rebuild its metadata. I don't dare resize the plugin after it worked again.

 

Ken

 

 

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Absolutely not working here, Logic/Mac Mini/M1/Big Sur.  The best I can manage is the app opening, then saying can't connect to DSP engine.  Other times, it just crashes Logic.

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