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First thing to try when Helix gets flakey for no reason is a Factory Reset. Helix/Rack/LT/FX/Stomp Reset Procedures and Troubleshooting Tricks - HELIX/HX - Line 6 Community

@datacommando @arislaf Thanks guys so much for those links. Brilliant excuse to spend more time on my helix!

Thanks datacommando. I think the power-up with the page arrow made the difference. Cheers, sh

Hi, When you updated to firmware v3.11, did you follow the instructions to backup, do a factory reset and then reload from your backup file? It’s one of those things that is advised to avoid any weirdness after the update. In fact the Line 6 release notes for the update make a feature of it by using big red letters. Anything else I should know? Yes. We STRONGLY recommend performing a factory reset AFTER UPDATING your Helix/HX firmware to 3.11 and THEN RESTORING YOUR BACKUP. (Backing up is part of the update process). Here's how to perform a factory reset. IMPORTANT: MAKE SURE YOU HAVE A BACKUP FIRST, AS A FACTORY RESET WILL ERASE ALL YOUR WORK! Helix Floor/LT: While holding footswitches 9 & 10 (bottom row, 2 middle switches), turn on Helix Floor/LT Helix Rack: While holding knobs 5 & 6 (2 furthest right knobs below the screen), turn on Helix Rack HX Effects: While holding footswitches 6 & TAP (2 farthest right switches on the bottom row), turn on HX Effects HX Stomp: While holding footswitches 2 & 3, turn on HX Stomp HX Stomp XL: While holding footswitches C & D, turn on HX Stomp Hope this helps/makes sense.

Hi guys, I've been a Line6 user for years, Own a HD500x, JTV Variax, and DT50, also Pod Farm. But since the upgrade to Windows 10 the drivers and programs were pretty buggy, all of my vsts ran slow in it, so instead of upgrading my PC I decided to say stick it to microsoft and installed Linux Mint 18.1. Now with added freedom everything runs fast, even Windows VST's (including Pod Farm, i'll tell you how I got that going if you make me some drivers), my question is, why hasn't your development team made any support for linux, there are plenty of musos I know that use Linux and want to use your gear but you have no support for it. Hell, we would pay for it.

If it spends most of it's time sitting on the living room floor, get the LT. If money is not a serious issue, get the the Floor and you won't regret not having the extras down the road. Although I rarely play out, I have the Floor because I like the Scribble Strips and the sturdier construction.

Muddy usually refers to too much emphasis somewhere 100-450Hz frequency spectrum. A guitar can produce muddy sounds when it sounds dull. This can have multiple reasons: old strings, closed tone knob, a too distant pickup, very long cable, some kind of electrical defect. Check your dry unprocessed guitar sound and make sure it is balanced. If that is not the cause of your problem please tell us how you use the Helix / what you're listening through and what your goal of a sound is that you want to achieve. Ideally you'd also provide a patch that sounds muddy to you and even a recorded clip with a dry guitar and processed sound.

3 years since last post, man I was edgy back then, sold all my line 6 stuff and just use helix native/ir's now with a focusrite, got that going in linux haha. Bump

It was only common on some of the initial run of LT's. It was fixed in subsequent runs. EG: My LT was purchased in late 2018 and I have never had an issue with my expression pedal. If you have one of the original faulty units, just contact Line 6 support (open a ticket) and they will sort this out for you. From what I've heard, they solve the problem regardless of your warranty period. I've seen DIY fixes posted but that seems like a silly thing to do if Line 6 is willing to solve the problem.

OK, so I watched the video and now have BOTH the necessary presets. It looks like the opposite of my previous post. It's YOUR Helix that's set to 8 Footswitches. Change it to 10 Footswitches in Stomp mode and it works like the video.

on windows 10, audio control panel, if you double click a device (you should find the pog go) it opens up a window with various tabs, one it's "advanced": in it you find a box like "allow applications to get exclusive access of the device" (sorry but my system is in italian!). Try check and uncheck it and see if it changes something.

Instead of funding full driver development, I think what may more realistic is finding a halfway point. For example, Steinberg released an SDK that Linux developers leveraged to bridge with WINE; now there are Windows VSTs running on Linux. Nvidia develops drivers for Linux (I believe bare bones), and that's what enabled Steam to be viable on that platform. In both cases, a small investment led to greater innovations. I used to frequent the Wine boards about 10 years ago, and I seem to remember the chief complaint was that people were willing to write drivers, but manufacturers would not release details; e.g., Aardvark Q10. I do understand that it still requires company resources, but I would also not rule out the possibility. (Note: another great example was when Disney invested in improving Wine so that they could run Photoshop on Linux.)

*resurrecting old thread* I'ved started the process of moving from Sonar to Ardour (Ubuntu), and I've been looking for a way to bring along my Line 6 gear. I found this thread at the top of Google search results. It's disappointing to read the dialogue at the start, and it was also nice to see some serious discussion come through at the end. My take: if my 80 year-old parents can successfully use Android and Ubuntu (in a Windows/Mac free household), then I think anybody can make the switch. That said, I've seen some hard-nosed POVs come through on both sides: on the Linux side, there are the people who preach RTFM to somebody who is trying to make the switch (which can also be a completely foreign language), and on the anti-Linux side, there are the people who have been left with a bad taste in their mouth due to prior experiences with the OS (and related people). I feel that this social consumer divide is exactly the hurdle holding back adoption. On the server side, Linux is a massive force powering the internet: 67% are Unix-like systems, with about half being Linux. 33% of Azure (Microsoft) servers run Linux. Many smart TVs and EV displays run on Linux; e.g., Tesla's. With regard to Ubuntu, most everything runs out-of-the-box; Steam, Netflix, printers, Firefox (or Chrome), etc. Of course, the exceptions are DAWs and related-software. They're still not quite there with ease-of-install, but once they're running, they're rock solid and PORTABLE - if the system runs Linux (phone, Pi, laptop, desktop, etc.), there's a very good chance that the software can be run across any of those devices. For now, I'm focused on my laptop and am looking into getting my Line 6 gear running on it. If I can't get it going, I'll still stick with Linux and buy an older stand-alone Pod. Thanks for considering Linux support.

YMMV: This is what worked for me on Ubuntu 16.04.02 for the Pod X3 Live: Installed KXStudio repos (for updated qjackctl to fix a bug I had) # Install required dependencies if needed sudo apt-get install apt-transport-https software-properties-common wget # Download package file wget https://launchpad.net/~kxstudio-debian/+archive/kxstudio/+files/kxstudio-repos_9.4.6~kxstudio1_all.deb # Install it sudo dpkg -i kxstudio-repos_9.4.6~kxstudio1_all.deb Then I installed the latest mainline kernel for amd64 from here: http://kernel.ubuntu.com/~kernel-ppa/mainline/ linux-headers-4.9.37-040937_4.9.37-040937.201707121132_all.deb linux-headers-4.9.37-040937-generic_4.9.37-040937.201707121132_amd64.deb linux-headers-4.9.37-040937-lowlatency_4.9.37-040937.201707121132_amd64.deb linux-image-4.9.37-040937-generic_4.9.37-040937.201707121132_amd64.deb linux-image-4.9.37-040937-lowlatency_4.9.37-040937.201707121132_amd64.deb Then I rebooted Upon reboot, I can now see my Line6 connected in ALSA: hux@bot:~ $ aplay -l **** List of PLAYBACK Hardware Devices **** card 0: PCH [HDA Intel PCH], device 0: ALC269VC Analog [ALC269VC Analog] Subdevices: 1/1 Subdevice #0: subdevice #0 card 0: PCH [HDA Intel PCH], device 3: HDMI 0 [HDMI 0] Subdevices: 1/1 Subdevice #0: subdevice #0 card 0: PCH [HDA Intel PCH], device 7: HDMI 1 [HDMI 1] Subdevices: 1/1 Subdevice #0: subdevice #0 card 1: PODX3LIVE [POD X3 LIVE], device 0: POD X3 LIVE [POD X3 LIVE] Subdevices: 1/1 Subdevice #0: subdevice #0 So I start qjackctl Under 'Setup' then 'Advanced (tab)' - I changed the input and output devices to point to the Line6 detected device. Saved, then clicked 'Start' on the jackctl transport Then I started Audacity and made sure the Jack Audio Connection was set, along with the input channel (in my case to '2') See screenshots for reference points Good luck!

Hi with the help of the guy that did the POD X3 patch, we created a patch for POD HD500X and we are working to be merged in Kernel. Here is the preliminary instruction on how to patch it in kernel 4.9+ and compile the module: https://sites.google...od-hd500x-linux I also believe that this could be easily replicated for HD PRO, POD HD PROX and HD Desktop but I don't have this devices to test it so we could also merged it in the kernel. So, if you have any of this devices and want to try, you would need to make some changes in the patch. changing the device_id, and where 500X appears change it with your device. If it still doesn't work, I can guide you in some small changes. Tell me how is it going to include it in the patch. Finnaly, any other HD user (300,400,500), it would be useful to test if the changes doesn't affected you, so when the new kernel arrive you won't be affected. So, please try it and tell me if it stop working.

Hi, I have good news. We could patch the line6usb drivers and make my pod hd500x capture and playback in linux with kernel above or equal 4.9. I'm writing a guide on how to do it, when ready I will let you know. With a small change I believe it could work with pod hd pro, but I don't have one to test it.

r2drk Yeah thats cool man, point taken, I know who I'm talking with and was never good at sales, technical is what I do, thats why I'm a mechanic. It's good hearing from someone who has taken the time to at least try and hate it, rather than dismiss it altogether, What I'd like to see is more development into making it an easier process for people, for instance you install your os, install your daw, and load in your plugins and your done. The biggest issue I found with KXStudio and AvLinux is exactly what you pointed out, they are both running old versions of the os now, one distro in particular has alot of promise, and that's Linux mint, it gets regular updates and bug/security fixes from Ubuntu, but it's also its own breed as there is a Team developing it, You've given me an idea, we need a supported os right? Why not a Linux Mint XFCE derivative that uses its update manager, have the low latency kernel and jack drivers wine etc already set up ready so someone just needs to buy their daw, install their vsts, and get an interface that works with it, And your right, it still has alot of work to go before you'll see this in a studio, yet alone a pro one, but if nobody tests it, or tries it, as with most open source, will be another promising project forgotten. The biggest issue really is pulling closed source companies into the circle, the likes of Bitwig give out demos like Avid Pro Tools or Reaper do, but still ask a fee to use the pro version of their Linux daw, and they've kept their code closed, I don't see a problem with that, maybe a few other companies need to stop being so worried and just bite the bullet, make multi platform software as a general rule, that is what has always held back linux, maybe there will be some promise soon now Linus striked a deal with Microsoft last year to incorporate the Linux Kernel to Windows 10, might give a few companies (not hackers) a chance to develop more commercial programs for it. Yeah I'm pretty easy Joel, call me.

Septicide- I appreciate your taking the time to fill in some of the details about the subject of LINUX for musical applications. It's also obvious that, like many LINUX folk (aka Penguins :) ), you really like the technical and creative aspects of working with that OS. That said (uhoh, here it comes) - "if you just want an audio only distro thats already set up with jack and the kernel etc and just want to plug in and get recording try AV Linux http://www.bandshed.net/avlinux/ or http://kxstudio.linuxaudio.org/" Everything up to the above quoted section of your post goes directly to my point. Most people just want to play and/or record music. They really don't give a rat's patootie about all the technical crap. Plug it in, turn it on and ROCK OUT! There's no shame in that, artists aren't necessarily techies, and techies aren't necessarily artists. To each his own. Most of us are happy with our MS or Apple systems, and when we have problems we come to forums like this for solutions. We try to be nice to one another but, well, some people suck at being nice. Concerning the above quoted section. I went to the AVLINUX site to check it out. The last time I looked into this there were no music specific "appliance" style distros. The latest release of AVLINUX was March 2016, and users had been waiting over a year. That's because it's a one man operation. Very impressive (assuming it's a good system), but what if he gets tired of the project, or worse, ceases to exist. I don't want MY studio dependent on one guy, I want a product with a development team that will carry on and be able to support me down the road. Paragraph two on the page is titled "RTFM". The FM is 84 pages. All in LINUX geek-speak. And that's just to get the system up and running. He makes it a point that he makes no guarantees that, even if you can find LINUX equivalents to the massive quantity of applications and VSTs available in the MS/Apple world, they'll run on his platform, or that he feels required to provide any level of support for anything other than the system itself. At least he's honest, unlike in our world where you PAY for support and get (too often) screwed. Bottom line: LINUX is simply NOT ready for prime time. It's a hobbyists platform with lots of devoted adherents, but it's nowhere near being a serious challenger to the established platforms. When LINUX people come onto forums like this and spout the kind of BS you laid out in your opening post, if we were less than human we'd just shake our heads and move on. But we humans, the nice ones, find that it's so much more fun to laugh and goof on you and jerk your chain and laugh some more. The not nice ones are taking themselves too seriously. I wish you the best of luck in your travels through Penguin Land, and I sincerely hope that, along the way, you find time to make some really good music. ROCK ON!

RD2RK Since your the only person who actually asked a question. Get Linux Mint 18.1 Xfce Read this https://forums.linuxmint.com/viewtopic.php?t=178572 You'll need Carla, Cadence, JackD2, the tutorial covers most of it and how to get your low latency kernel etc. Use Jackd2, its much more stable *Warning in that tutorial under 4 - /etc/pam.d/common-session DON'T DO THIS, it locks your user out of your PC, leave PAM ALONE! make sure you have wineasio-64 and wineasio:386 For Carla make sure you have the following installed from KX Repos carla-bridge-win32 carla-bridge-win64 carla-bridge-wine64 carla-bridge-wine32:i386 carla-plugins-lv2 carla-data carla-lv2 carla-vst carla-bridge-linux64 carla-git carla-bridge-linux32:i386 Buy Bitwig, or try with the version of Ardour thats on the KXStudio Repo, I found Bitwig to be much better. LV2 Plugins only work in Carla under Bitwig. Some windows VST's may come up with runtime errors in wine when you install them, you will need to debug these and install the windows librarys like VC2005 for example to get them to work. Theres also the setting up of your Linux Distro and you don't need to use Mint, I just found it to be a much more "complete" os than many, if you just want an audio only distro thats already set up with jack and the kernel etc and just want to plug in and get recording try AV Linux http://www.bandshed.net/avlinux/ or http://kxstudio.linuxaudio.org/ spaceatl My mate uses UAD and Apogee for all of his recording, we're working on some drivers atm with a few other people, I'll keep you in the loop if we get it working properly. See guys, I'm not a complete foul mouthed L0000LLIP0Pwit, if you want some help feel free to ask, I was a Windows insider during the formation of Win10, and I think thats what made me look elsewhere, in terms of Linux experience, I've got about as much as you, but programming has always been something I've enjoyed for Windows, and wanted to move to something more challenging. And I always wondered, what cant be done under Linux besides the games thing, seems like that question is getting harder to answer as the os (That I really hated many years ago when I tried it) is indeed getting much much better.

Lol lollipop this thread went to hell, thanks for the help lollipop :D On a serious note though, I would happily pay line 6 for drivers, I just like giving people lollipop online to gauge the reaction, its not like this company takes note of its consumers anyway, so I BOUGHT Amplitube and got it going on my Open source OS that you lollipopwits so wholeheartedly hate because your too stupid to actually learn how to set it up, and have gotten just about every other Windows based VST I have bought working on here. I wonder how many of you actually pay for your music software, us linux users arent stupid, we know most windows torrents listed are infected to the hilt with backdoors and rootkits, so before you go all self righteous to me about "free and open source software" stop downloading ILLEGAL software, or keep downloading it, not my problem if you get your lollipop hacked by some little Linux script kiddie that lives in his parents basement, me, well I'm a happily married 30 year old father that works as a foreman mechanic and computers have always interested me. Peace.

You should've done more research, or upgraded your PC. I'm running an ancient Core2 Duo with 8 MB, and a 128GB SSD. No problems with VSTs, DAW (Sonar, Ableton) or anything else for that matter, and it runs BETTER under Windows 10. Now that you've drunk the LINUX Kool-Aid, all I can say is GOOD LUCK! As far as people moving away from Microsoft to LINUX and OSX being the wave of the future, that's nonsense. I've looked into it and, for AVERAGE USERS (as opposed to sound production professionals and studios), while OSX has some attractions, LINUX doesn't get it. Not enough money (or musically talented socialists) in it to make it work. Also, I support the death penalty for hackers. I might change my opinion on that if, instead of just talking about it, some of the brilliant LINUX hackers out there would actually write some of these drivers. I've been having this discussion with y'all for several years, but still nothing of substance from the Penguin Isles. Lastly, there's LOTS of action on the OSX front, especially in the mobile area, but it's STILL a tiny fraction of the market and, like it or not, most of us who work do it for money.

I've got an awesome rotary phone for sale...it's beige, weighs about 17 lbs, and could probably stop a bullet. Who's interested? ;)

You mean there isn't a ton of open source free Linux drivers for the PODHD out there with all the other open source free Linux drivers ??? Oh man I wanted everything for free. Hey about you and the other 4 people using Linux get together and write it yourself. Then with what you learn doing that, get a job and move out of your parent's basement. Yeah that was harsh but I'm sick of whining lollipop Linux users who think they going to crush Microsoft and Apple and take over the world because they're the only ones who have seen the light and the rest of us are idiot drones.

Septicide - how about posting a "HOW TO" guide? Hopefully, you could do it without all the vituperous foul mouth sexist language? In the kind of non-technical terms that would allow those of us who'd rather spend our time playing music than learning the technical details of 15 different Linux distros to get it done on whatever audio (and don't forget MIDI) hardware we happen to own? My Windows pro allows me to run Linux side by side with Windows, and many of us would try it. My guess is that you won't because you're all talk and mostly full of lollipop.

This thread is hysterical...guy keeps posting, but he's talking to himself, lol.

This flowchart really explains it better than I ever could...

Still don't understand why anyone would choose an OS that has approx 1% of the market instead of Windows that has over 85%. Life's 'tuff enough, why add more frustration. But then I don't understand why some people WANT to live off the grid either. To each their own.