Peter

If the update process stucks (...more than 30 minutes), turn off the Heilx, reinstall Helix2.8Edit(including the drivers) and start the update again. That should work.

solved the problem for me too

Yes I read and follow the procedure mentionned at the download page. But some other users(me too) also had issues with the update. It stucks at 50% for hours and nothing has happened or a message was displayed that the update failed. Most users helped a reboot and the update was completed in minutes. For me I had to reinstall the drivers again.

But it is not normal, when you still have the message after hours and the update stucks at 50%

https://line6.com/support/topic/48460-helix-lt-280-update-problem-help/

Try to reinstall the drivers or the complete Helix2.8 package. For me this helped. Windows lost the drivers during the update process (I don't know why) and the update stucked at 50%. After this I had the boot failure screen and no connection to the Helix. But the reinstall helped and I could finish the update.

Update stucked at 50%(Windows10). Helix wasn't regonized after the reboot. I had to reinstall the complete HelixEdit2.8 package, because something happend to the drivers during the update process(error in the windows device manager). But now it works. ...great update by the way Best new feature ever!!! :)

I read something about a bugfix during the 2.8 update process. They increase the latency between klicks to avoid a "Double Press". Maybe this helps. EDIT: It looks like the bugfix is not working

I restarted the updater and rebooted the helix. But the Helix wasn't regonized after the reboot. (> Shortly before heart attack!!!) I had to reinstall the complete HelixEdit2.8 package, because something happend to the drivers during the update process. Very strange(=Windows). But now it begin rebuilding presets. ...phew

Been stuck at 50% for 40 minutes :( Helix Floor.

I have already tried the "self-clean". With a little luck, it can clean the contacts by quickly clicking on the switch several times. But for me it worked only a few days or weeks, than the problem came back. ...I hope line6 finds a better solution for future products

With a little technical skill, opening the case is not that difficult. If the switch is not totally broken (you "only" have the double press problem) and you are not good at soldering, I would try it with contactcleaner/deoxit spray first. This worked really well for me. I had 2 failing switches that have been working fine for almost 2 years after "repair"

I've already bought a few, but fortunately I have not needed the new switches yet. :)

https://line6.com/support/topic/47456-helix-floor-footswitch-failing/?tab=comments#comment-299525

Did you install HX Edit / the line6 driver?

Without using a snapshot it's difficult or not possible, i think. Maybe if you have a free path, you could insert a split A/B(Route to B 100) in front of the delays and a Merge block after. So you can bypass both delay blocks with a 3rd footswitch. Or you use a 3rd switch to control the mix level of both delays. But both delays have to be active befor.

I'm glad that line6 still develop new functions and I understand this takes time for the different pieces of hardware and software. Thanks for your work! ... I have taken my chill pill ;) But I can understand why some people get impatient. The update offers some interesting new features and it was announce for spring 2019. Now we have summer and we have not received any new information yet. There should be time for a little message (..."we have some problems and need until the end of july" e.g.)

=spring in southern hemisphere ;)

I also had the "double press" problem with my Helix Floor. Contact cleaner works for me, but you need to open the Helix and the footswitch to get the cleaner in the right place (be careful only use a bit). Don't try to spray the cleaner from the outside. You will not reach the right place and can damage other things like the LEDs. There is a small tactile switch under the footswitch and there you have to spray the contact cleaner. ... (Sometimes it can be helpful to press the switch several times quickly to eliminate oxidation/dirt inside - for me, that only helped for a short time) ...

Helix Firmware 2.80 (Available SPRING 2019)- IT'S ALL FAKE NEWS! ;-) ;-) ;-) 

At the moment you can only see BPM in the global settings (see post by silverhead). Maybe the new update(2.8) will bring some new features for you. " Tempo Indicator—Press TAP/TUNER to enter a new tempo. The scribble strip (Performance View on Helix LT) briefly displays the entered tempo "

Have you installed the USB-drivers from the line6 website? https://line6.com/software/index.html Install the Line 6 Driver2 or the HX Edit Setup(driver is included) ... Try connecting it directly to the PC, avoid using a hub.

I was looking for a good amp for my Helix for a long time. Then I invested in a modular stereo FRFR amplifier system called Blueamps Spark Full Stack http://www.blueamps.de/ampscabs/spark/ (it's a german website and I don't know if he delivers to other countries) It is a "little" expensive, because it's custom-made. But I'm really happy with this amp.

Ich spiele auch über Studio-Kopfhörer oder über nen FRFR-Amp. Aber ist halt schwierig da Empfehlungen zu geben. Die Fremen gefallen mir persönlich ziemlich gut. Ich hatte aber auch schon presets, die sehr gut bewertet wurden und sich bei Youtube super anhörten, aber bei mir dann total Kacke klangen. Am Ende muss sich da, denke ich, jeder selbst durchprobieren und für sich selbst entscheiden, was gefällt und was nicht.

I have already edited mine. But you can download the Helix 2.7 factory presets setlists on this site: http://benvesco.com/store/line-6-helix/ Maybe it helps.